Bamburi Beach Hotel
Malindi Road, Mombasa 80100 Kenya
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Full view
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Pool & Beach (255)
Room & Suite (117)
What is Travellers’ Choice?
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About
#14 of 216 hotels in Mombasa
Location
Cleanliness
Service
Value
Travellers' Choice
This warm and friendly hotel welcomes guests with a distinctly African vibe and a fantastic view of the Indian Ocean! The spacious and comfortable vibrant deluxe rooms have a TV, Coffee and Tea making facilities, safe (chargeable) and mini fridge to ensure you can relax and enjoy, in air conditioned comfort with quiet, split unit air conditioners or on the terrace with a spectacular view and a cool Indian Ocean breeze. The ocean deck edges onto the ocean and offers a relaxing atmosphere during the day enjoying a sunbath with a terrific view of the ocean! Whether you come to the Bamburi Beach Hotel to relax or to use it as a starting point for your game drives, we do everything we can to ensure your comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids club
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Fishing
Kids pool
Taxi service
Conference facilities
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Safe
Coffee / tea maker
Bath / shower
Hair dryer
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, German
Location
54Somewhat walkable
Grade: 54 out of 100
12Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1270Reviews36Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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The front office/reception staff were ice cold and mistreated me and kids during our 4days all inclusive stay. one incident is that they denied us a glass of drinking water for a sick child at the time of checking out saying we had to buy the water from their restaurant. they also did not help my enquiry on where i would buy medicine for the sick child. very inhumane behavior. during check in they made us wait for four hours before allocating us a room.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I did my first ever solo trip and it was to Bamburi Beach Hotel as it was very last minute. Esther from the reservations/front desk team was very accommodating and helpful when making my booking. My overall stay was amazing! I got a discount as I was celebrating my birthday that week and the staff was always warm and willing to assist. Got a good ocean-view , clean room and I really appreciated how Esther and Kadzo always went out of their way to check on me throughout my stay and to even organize for a birthday surprise while I was there! Thank you ladies, you made my stay there very memorable!
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Catherine Mwangi, Marketing at Bamburi Beach Hotel
Responded 6 days ago
Dear Wanjira, Thank you for taking the time to post your feedback! Indeed, we are delighted to hear that you enjoyed your stay with us, and you had a super birthday celebration. Thank you for appreciating our staff. We hope to see you soon! More surprises await you! Best regards, Catherine Mwangi Yield Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Old dilapidated furniture. Stained towels and sheets. Bathrooms are so tiny and outdated. Don’t trust the pics you see online/ worst experience ever!!!! Travelled with kids and they literally cried all they saw their rooms.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Verry good and all oke The greetings an catharina an tou Nico the manager for a nice holliday We comming back from 9/11 thill 28/11 Thanks an all the people that working in the hotel The place tou bee and the best hotel in mombasa
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Come tou this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Catherine Mwangi, Marketing at Bamburi Beach Hotel
Responded 26 Sept 2023
Dear Corv, Thank you for posting your feedback. We appreciate it and are happy to know that you had a lovely time with us. We love you so much and are looking forward to seeing you again. Thanking you for always choosing to stay at Bamburi Beach Hotel. Best regards, Catherine Mwangi Yield Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an amazing trip - the staff was amazing - super convenient - as I was alone during meal times staff would engage me in conversation making me feel welcome - one staff in particular Esther from the front office helped me change my flight times, she was amazing n went out of her way to help me. -
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Catherine Mwangi, Marketing at Bamburi Beach Hotel
Responded 26 Sept 2023
Dear Guest, We appreciate you for posting such a wonderful review! Thank you for taking the time to write the review. We are glad to know you had an amazing holiday. Our staff are our pillar, they did not disappoint. We hope to welcome you back for another exciting holiday! Best regards, Catherine Mwangi Yield Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On 25th August- things became DARK!!! Our personal effects were stolen from our room. Handbag, Purses, Money, ATM Card, etc. We immediately reported to the hotel, it was quite a traumatic experience. - The Security Manager ( from an outsourced company - Pinkertons Security)immediately accused us of being careless were left in our room( during our vacation) to wait for the investigations to happen for 2 hours in a dirty room where our effects were stolen. The CCTV in the hotel was also not functional and the police were called after 5 hrs. The investigations went on the whole day- our vacation was interrupted We demanded to see the General Manager were immediately and rudely dismissed and kicked out of his office as we were asking questions. The General Manager was very dismissive and had a quick temper; he was arguing with us as customers and felt we were a bother and he was right . He even told the security manager to "KEEP Quiet" as we were asking where the investigations have gotten to. He did nothing to calm us down until we asked what he is doing to manage the situation and keep us calm as customers ,he did not even want to see us or meet us in person and kept sending staff to talk to us who also did not want to handle this matter. It seemed the hotel was trying to AVOID taking any responsibility. The Police came and did their own investigations and the hotel promised the police they will send the staff members who are suspects to this case to record their statements . We followed up with the police no one was sent to record statements and we saw the suspects in this case going about their day to day duties in the hotel. The Security Manager told the Police that they had already talked to us and we have sorted the issue and settled. - which was a LIE, even the GM told us that they have taken the suspects to the police station to record statements and they have not. The last day we did not even sleep properly, as we were scared someone might come in at night, we did not feel safe. No one from the hotel has followed up with us. At the hotel they started treating us " special" by giving us fruits and food - which we had already paid for. The agent we used ( Bonfire adventures) was quite supportive when we were in the hotel and throughout the ordeal- we felt listened to and taken care off. However once we reached the train station, they abandoned us as we had to replace the tickets that were part of the stolen items , yet our money and cards were also stolen and we had no money to pay for replacing the tickets. The agent never told us there is money to be paid for replacing the tickets. It seemed that all parties involved ( Hotel and Agent) wanted to manage the situation when are in the hotel so that we can stay calm and once we leave they can ignore us and the case will automatically disappear, which includes lying to us.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Dont go to this hotel. If you do - Make sure you carry all yours bags everytime you are out of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
I was there for 4 nights, 5 days and we had such a wonderful time. Our room on 2nd floor accorded us great view of the ocean and partly swimming pool. The staff were very friendly especially Esther at the reception and Kadzo and Baraza in the restaurant. When we informed them that we there for our anniversary and my birthday, they surprised us with room decor and birthday cake. For sure we created sweet memories there. Planning to go back together with the kids
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Catherine Mwangi, Marketing at Bamburi Beach Hotel
Responded 26 Sept 2023
Dear Christine, Thank you for posting your wonderful and kind review. It's a great honor to us when we read such positive reviews from guests. This is a motivation to all the staff. We can't wait to welcome you back! Best regards, Catherine Mwangi Yield Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very unwelcoming to guests. And facing discrimination at the reception. I was getting in as a guest to visit my family and they were so rude and disrespectful. There was only one condition, I pay 3500 to cater for lunch, swimming and 4 O'clock tea, yet I had only gone to visit for 2 hours. I would not recommend this place to anyone.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We have never felt SO DISRESPECTED and UNWELCOME! As i am writing this message i am still currently staying at the resort as my last day in Mombasa comes to an end. We are a part of a group of 12 government delegates on a work trip staying at the resort for a workshop and last night one of our colleagues staying at a different hotel nearby was refused entry into the hotel restaurant on the basis that he has to buy a buffet dinner ticket in order to come into the hotel. When we spoke to the front desk and requested we speak to the management to address the issue the General Manager, Mr. Nico not only refused to speak to us, but also proceeded to yell at the reception who had called him on the phone in a very rude and verbally disrespectfully whereby we can hear him through the phone. We were informed we can speak to him the next morning when he arrived but only AGAIN to be told in the morning that we cant SPEAK TO HIM we also requested for his email but AGAIN was refused. Now, please tell me or help me understand how you can run a hotel whereby you have 12 delegates staying on your premises and you REFUSE to let a fellow colleague in?!!!!!! We will make sure this goes up the chain as far as possible and make sure none of the institutions we represent EVER again use the hotel! …
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
I had had a two-night stay at the hotel on a business / conference meeting. The staff at the hotel from the front office they are warm and welcoming, good services, welcoming and kind restaurant staff courteous. Small challenge that I am sure the management may improve on is on the rooms, they may need some upgrade of sorts.
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bamburi Beach Kenya, Marketing at Bamburi Beach Hotel
Responded 28 Jul 2023
Dear Bowaaz, Thank you so much for your wonderful review! We are delighted to read that you had a great stay with us, and you really appreciated the efforts of our staff. We look forward to having you back in the near future! Best regards, Catherine Mwangi Yield Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$106 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bamburi beach hotel kenya, bamburi beach hotel mombasa
LOCATION
KenyaCoast ProvinceMombasa
NUMBER OF ROOMS
150
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Claim Your ListingBAMBURI BEACH HOTEL - Updated 2023 Reviews (Mombasa, Kenya)
Frequently Asked Questions about Bamburi Beach Hotel
Which popular attractions are close to Bamburi Beach Hotel?
Nearby attractions include Mombasa Go-Kart (0.5 miles), Jua Range (home, Art & Gallery) (0.3 miles), and Vicktina tours & safaris (0.5 miles).
What are some of the property amenities at Bamburi Beach Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Bamburi Beach Hotel?
Top room amenities include air conditioning, a desk, and a pool view.
What food & drink options are available at Bamburi Beach Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Bamburi Beach Hotel?
Conveniently located restaurants include Yul's Restaurant, Pavilions Restaurant, and Imani Dhow Restaurant.
Are there opportunities to exercise at Bamburi Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Bamburi Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bamburi Beach Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Bamburi Beach Hotel?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Bamburi Beach Hotel?
Many travellers enjoy visiting Jumba la Mtwana (4.0 miles).