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Mount Kenya Road, off Links Road Mwamba Drive, Mombasa 80100 Kenya
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About

#19 of 217 hotels in Mombasa
Location
Cleanliness
Service
Value
The Reef Hotel Mombasa is a friendly, relaxed Hotel, professionally managed since 40 years by the same family to serve a mix of international and resident guests. The hotel offers a combination of resort facilities for beach holidays, as well as business services including conference rooms and corporate business facilities. The Reef Hotel Mombasa is conveniently situated on the white sandy beaches of Nyali overlooking the beautiful Indian Ocean. We are adjacent to the very best shopping areas, clubs, restaurants and golf courts and only 7 kilometres north of Mombasa city centre. The original Reef Hotel Mombasa was built in 1972. The hotel just had a significant renovation and has re-opened with new designed rooms and public areas. Reef Hotel rooms are air-conditioned, each with its own bathroom, balcony, telephone extension and TV. Buffets are the traditional way we serve meals with a international mix of cuisine. Enjoy our romantic candle-lit dinners on theme nights (African, Chinese, Lebanese, Indian, International, etc) and regular barbeques. A choice of 3 restaurants and 4 bars, and water sports directly on the beach assure you that the Reef Hotel Mombasa is ready for your holiday. With regular entertainment by our resident live band and disco, 3 fantastic swimming pools, Jacuzzi, tennis courts, relaxed sun-bathing and elegant evenings; yours will be a very special holiday in Reef Hotel Mombasa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Ocean View
637Reviews6Q+A100Room tips

Reviews
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Most Recent
Eva K wrote a review Nov 2023
5 contributions
Friendly staff, great services and delicious food. Lots of fun, the pool games especially the volleyball game were enjoyable thanks to the staff at the pool. Reception Patricia and Connie housekeeping, thank you so much for your kindness.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ochieng l wrote a review Nov 2023
Lavington, Kenya9 contributions2 helpful votes
I was in a conference, the music at pool area was in full blast. The management had no regard to what we were there for. The food kept finishing from serving areas, we went without having full meals.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adelaide M wrote a review Oct 2023
1 contribution
The Reef hotel conference is well organized.I am at the hotel attending a Esami course.The Buffett lunch is very nice and well prepared.I don't know how to swim but I learnt a bit and very happy to have been there.Thanks so much Guest Relations,Fb and all staff's and management.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Pool is crowded
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wilson m wrote a review Oct 2023
1 contribution
The disorganization in this place is on another level.Mediocre service.You stand in the buffet line for hours waiting.They claim they had not marinated the meats,fish chicken in time so you have to stand and wait for them to grill.They have two restaurants and might as well have used both of them to serve the guests.Horrible experience.The establishment is also in dire need of refurbishment.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 16 Oct 2023
Thank you very much for taking the time to share your impressions about your recent visit to Reef Hotel Mombasa. Needless to say, we were disappointed to read your comments but appreciate your feedback and hope to improve from them in a positive manner. During our buffet lunch it was busy considering it was a holiday so the last minute guests coming in became a challenge in terms of serving and the que at the dining area . But we managed to ensure everything continued smoothly. As for the meals , they were all ready and were being served immediately once it was finished on the buffet display. We really do hope you will have another chance to visit us someday and thank you again for your care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lina shally wrote a review Oct 2023
2 contributions
+1
My trip to Reef Hotel was good. I had beautiful memories to remember and share. iIt was my second time there. Everything worked well, the clean and clear pool very welcoming.We enjoyed the food and the evening entertainment. Reception, Customer service and all other departments we're very friendly. We Will be back soon.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 16 Oct 2023
Thank you very much for taking the time to post such positive impressions about your stay with us. We try to provide a more intimate experience in a great ambiance here on our little island and appreciate your kudos about our staff and our service. We hope to see you again. The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aura N wrote a review Oct 2023
1 contribution
+1
I was looking for a place to stay for my business trip and a friend recommended The reef hotel mombasa. So glad I agreed😃. loved my room view and service was very good. Also loved the buffet breakfast. Will definitely book again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 16 Oct 2023
Thank you very much for taking the time to write and tell us about your recent experience with us. We really appreciate your kind and generous words about the Great view in our rooms and the service from our team, which made us all happy to hear. we look forward to welcoming you back again in future :) The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nyokabi wrote a review Sept 2023
Nairobi, Kenya2 contributions
Our stay at this hotel was short( 1 night) and not a great experience. The hotel is very outdated and it shows there have been no signs of improvement. The rooms are outdated and the bathrooms in a worse off state. Hygiene and cleanliness of the bathroom is really wanting. The hotel buffet was very basic for dinner and not interesting. The next morning of check-out, we woke up late and upon going down for breakfast, a lady by the name of Florence rudely scolded us that we were late for breakfast and there is nothing to eat. After talking/begging her for at least a cup of coffee, she told us that she will check what the kitchen can give us. We got some fruits, 2 eggs each and a cup of coffee. All in all, Reef Hotel is a hotel i am never going back too and neither would I recommend to anyone.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John M wrote a review Sept 2023
2 contributions
The place is lovely wonderful days we had.Thanks so much Reef hotel management and staff.The pools are loving refreshing the and clean.Keep on the good work and we hope to be back soon.The beach was also cool and people very welcoming.Asante Sana
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 14 Sept 2023
Wow, thank you so much for taking the time to review us and write such an amazing review! We are so glad your stay with us was wonderful and were looked after so well by our team! We can't wait for your next visit with us! Karibu Tena! Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nyakio w wrote a review Aug 2023
1 contribution
The customer service was awesome, we enjoyed every bit of our stay, the beach, the pool, the rooms, entertainment especially the live band The food could do better though Definitely coming back Keep up
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 14 Sept 2023
Dear Nyaki , Thank you so much for taking the time to write a review and for the 5* :) We really appreciate hearing all your feedback, and it will certainly put a smile on everyone's faces here when we share it. Thank you for choosing to stay with us and We hope to see you back in the future. Warmest regards from The Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvia M wrote a review Aug 2023
1 contribution
The reef hotel is the best. Whenever I think of holidays, Reef is the perfect place to go. They prepare delicious meals, the rooms are clean, and the hospitality is of the highest level. I love Reef Hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pools are good and not crowded; They are of a high standard.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reef Hotel, Owner at The Reef Hotel Mombasa
Responded 14 Sept 2023
Thank you so much for taking the time to write this review and for staying with us. We hope you return one day soon! warmest Regards The management team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$91 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef hotel mombasa
LOCATION
KenyaCoast ProvinceMombasa
NUMBER OF ROOMS
146
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THE REEF HOTEL MOMBASA - Updated 2023 Reviews (Kenya)

Frequently Asked Questions about The Reef Hotel Mombasa
Which popular attractions are close to The Reef Hotel Mombasa?
Nearby attractions include Nyali Centre (0.5 miles), Oyana Tours & Travel (0.7 miles), and Moonshine Beach Bar (0.2 miles).
What are some of the property amenities at The Reef Hotel Mombasa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at The Reef Hotel Mombasa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Reef Hotel Mombasa?
Yes, free parking is available to guests.
What are some restaurants close to The Reef Hotel Mombasa?
Conveniently located restaurants include Cafesserie Mombasa, Crave, and Tapas Cielo.
Are there opportunities to exercise at The Reef Hotel Mombasa?
Yes, guests have access to a pool during their stay.
Does The Reef Hotel Mombasa have airport transportation?
Yes, The Reef Hotel Mombasa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Reef Hotel Mombasa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reef Hotel Mombasa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Reef Hotel Mombasa?
Many travellers enjoy visiting Old Town (3.6 miles), Leven House (3.7 miles), and Fort Jesus (4.0 miles).
Does The Reef Hotel Mombasa have any great views?
Yes, guests often enjoy the ocean view available here.