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The Westin Beijing Chaoyang

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Traveller (552)
Room & Suite (164)
Dining (35)
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Overview
  • Excellent61%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(23 reviews)
“massage chair”(15 reviews)
“corner room”(19 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,451)
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All reviewsheavenly bedmassage chaircorner roomring roadhigh floorthird ringsubway stationbusiness tripexecutive clubbusiness travelerbreakfast buffet isclose to the airportvery nice hotelchinese restaurantrooms are spaciousexecutive floorshopping mall
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661 - 665 of 836 reviews
Reviewed 17 November 2011

Very nice hotel - rooms are very clean, gym is excellent, breakfast Buffett is awesome. Location is not the best if you want to be in the heart of the action, and it's a little on the expensive side but overall it's very good and...More

Thank Sherpa_Guy
Response from Daniel A, General Manager at The Westin Beijing ChaoyangResponded 21 November 2011

Dear Reviewer, thank you for your wonderful review on Tripadvisor.com and we are delighted to read that your stay was wonderful. We are truly fortunate due to our premium location, more so now with the heavy traffic in Beijing.The team and I do look forward...More

Reviewed 16 November 2011

Westin Beijing Chaoyang is my favorite hotel in Beijing, excelletn service, fashion and convenient facilities, I can take taxi and subway to go everywhere, especially the heavenly bed, it's wonderful. I would like recommend this hotel for everyone.More

Thank Crucifix C
Response from Daniel A, General Manager at The Westin Beijing ChaoyangResponded 21 November 2011

Dear Reviewer, thank you for sharing your experience on tripadvisor.com and we are humbled with your full score rating. Do let us know when your travels bring you back through the capital and we look forward in being of service in the future. Be well...More

Reviewed 15 November 2011

Being new to Starwood (130+ days with just IHG in 2010), I was planning to clock some of my business travel with Starwood and made several bookings to various properties over a weekend in Beijing. However, I made a booking error that overlapped with my...More

Thank BizTravel218
Response from Daniel A, General Manager at The Westin Beijing ChaoyangResponded 21 November 2011

Dear Reviewer, thank you for spending the time to share your experience with our friends at Tripadvisor.com and our apologies for not having been more flexible and welcoming during your recent visit to our hotel. Whilst it is typical for hotels, including the Westin, to...More

Reviewed 13 November 2011

To celebrate a milestone birthday, my wife and I decided to travel to Beijing for a week long vacation. We were not disappointed! From the airport to the hotel was a breeze. By using the Fodor's guide with the hotel name written in Chinese, the...More

1  Thank TPBott
Response from Daniel A, General Manager at The Westin Beijing ChaoyangResponded 16 November 2011

Dear Reviewer, thank you for taking the time to share your experience with our friends at Tripadvisor.com and the team and I are both humbled and delighted to read your review. We are glad that your stay with us was renewing and we were able...More

Reviewed 6 November 2011

I stayed at the Westin Beijing Chaoyang for 5 nights and I have never been treated so poorly by hotel concierge staff before. As a preferred hotel for the company I work for I assumed the service would be top notch, however I was met...More

Thank missriss
Response from Daniel A, General Manager at The Westin Beijing ChaoyangResponded 8 November 2011

Dear Reviewer, we are all disappointed to read how we let you down during your recent stay in our hotel to which we sincerely apologise. I have shared your feedback with the team and I assure you that this is by far the norm here...More

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Best Value Properties in Beijing, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$200 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#28 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#575 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#28 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#575 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (552)
Room & Suite (164)
Dining (35)
Pool & Beach (8)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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John S
24 January 2017|
AnswerShow all 4 answers
Response from Westin_Chaoyang | Property representative |
Dear John S, Greetings from The Westin Beijing Chaoyang! Regarding the room amenity you've asked, we do have minibar in our guest room for you to cool the drinks and hope this is what you need. Should you need any further... More
0
Votes
Stephanie L
29 December 2016|
AnswerShow all 3 answers
Response from Westin_Chaoyang | Property representative |
Dear Stephanie L, Greetings from The Westin Beijing Chaoyang! Regarding the airport transportation you’ve asked, our Concierge Team would love to help you with the arrangement. Well appreciated if you could tell us your... More
1
Vote
Emworth
12 March 2016|
AnswerShow all 7 answers
Response from Gordonb B | Reviewed this property |
Yes they do allow early check in against a fee. I suggest you contact the hotel directly.
1
Vote
Room Tips
"Make sure they know your Starwood status when you check in"
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"corner rooms facing highway(ring road) in higher floor."
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"Higher floor"
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"high floor, facing west or north is quieter, corner room is really spacious"
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