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Phoenix Grand Hotel

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#3,187 of 6,158 Hotels in Beijing
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46 Reviews from our TripAdvisor Community

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Showing 2: English reviews
austin, tx
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 June 2016 via mobile

Location is not bad, but this is possibly the dirtiest hotel I have ever stayed in. Staff rude at check-in, they didn't have the rooms we reserved then tried to charge us more to provide an alternative. Entire hotel smells like smoke. They do not vacuum, they just use this weird steam cleaner that picks up nothing (there has been cigarette ash-not left by us-in our non-smoking room since we got here). If you want to be able to sleep don't even think about looking under the furniture! I just saw the cleaning staff come in to do our room, wipe the toilet with our dirty bath towel, then bring the same towel out to wipe the coffee table. She seemed to have no idea why I stopped her. Hairs all over the bathroom floor and toilet when we arrived. Ugh. We had to go buy cleaning supplies and clean the room ourselves. Not expensive, but also not pleasant.
The only pluses are location and good air conditioning. Overall there are much better options around town.
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Thank Outback1980
Sydney
1 review
Reviewed 20 September 2008

Hotel was very clean, room was VERY big!!, staff were quality.
Location is not so close to the shops but with cabs costing you less than $AUD3 everywhere, that wasn't a problem.

Breakfast here isn't so good so didn't really end up using the free breakfast vouchers, but with so much good food at the doorsteps, for such a cheap price, it really didn't matter!

Room service & cleaners was excellent. Stayed here for 6 nights.

Would return here again.
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Thank sn0wb0arder

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Phoenix Grand Hotel is a four-star accommodation in Beijing, China. Take advantage of its 200 plush guestrooms, romantic restaurants, business center, and multifunctional meeting rooms. Have a trip on nearby attractions like the Olympics Bird Nest and Lame Temple to name a few. ... more   less 

Additional Information about Phoenix Grand Hotel

Address: No.57B Andingmenwai Main Street, Dongcheng District, Beijing 100011, China
Region: China > Beijing > Anzhen
Price Range: £48 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenix Grand Hotel 4*
Number of rooms: 194
Reservation Options:
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Hotel Style:
#347 Luxury Hotel in Beijing
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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