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Crowne Plaza Beijing Chaoyang U-Town

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#49 of 6,208 Hotels in Beijing
Certificate of Excellence
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Crowne Plaza Beijing Chaoyang U-Town
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421 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Sydney, Australia
Reviewed 1 week ago

Crowne Plaza Beijing U-town is one of the hotel that's connected to a shopping centre U-town. We stayed at this hotel on business because of the convenient location. You will hardly need to get out of the actual hotel to get anything you may have forgotten to bring with you. This hotel is a reasonable mid class hotel with a...

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Helpful?
Thank patricklR713NI
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Thanks for sharing your detailed valuable feedback with regards to our hotel. It is our duty to provide high-quality services in order to make sure you are satisfied with living here. As you know that our hotel located in the center of downtown and it is very convenient for business or leisure travelers. And we will improve our...

Sydney, Australia
Reviewed 1 week ago via mobile

During an extended family trip to Beijing we needed to be in the city centre on a couple of occasions, and being IHG Rewards members we try and stay in one of their properties if location and price make sense. After a completely dreadful and forgettable stay in the Wangfujing Crowne Plaza, this property suited us better in terms of...

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Helpful?
Thank Chris H
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest: Thanks for sharing your detailed valuable feedback with regards to our hotel. It is our duty to provide high-quality services in order to make sure you are satisfied with living here. As we known that Crowne Plaza brand is to follow the InterContinental Hotels uniform standards, but also gives the unique characteristics. I believe you have already experienced...

Reviewed 2 weeks ago

We also stayed in this “upscale” hotel in downtown Beijing last October and found the air-con to be turned off despite the room temperature showing 27 degrees. After our complaints they supplied us with an air “cooler” which did nothing but blow warm air around the room (temperature remained at 27). We complained again and were then moved to a...

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Helpful?
Thank Gerry G
Los Angeles, California
Reviewed 4 weeks ago

The Crowne Plaza Beijing U Town is situated in a good location for exploring the city. There is a mall connected to the hotel. The room was on the small size but adequate. We arrived in late October. The hotel decided it no longer needed air conditioning running at that time. It was still quite warm and stuffy. The room...

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Helpful?
Thank Brdwaybaby
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the air conditioning. We sincerely apologize for our not thoughtful service. We have sent your feedback to the relevant departments. Otherwise, we could improve our service quality in the future ensuring that we rovide all...

Vancouver, Canada
Reviewed 4 weeks ago via mobile

Spend an interesting few hours here. Locals come here to this big mall. I'm too old to walk it all. Ladies would love this place and empty their purses! Trip Advisor wants free reviews and fail to reward people like me who boost their intellectual capital...for free! I don't get anything in return! And they force me to write more...

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Helpful?
Thank Lagusaya2
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for spending few hours and share your feedback with us. As you know, our hotel located in downtown and nearby a shopping mall. It is convenient for shopping and sightseeing. If you come to Beijing next time we hope you could choose Crowne Plaza Beijing Chaoyang U-Town, it means you will have more time to experience...

Bothell, Washington
Reviewed 5 weeks ago

Stayed here for a week on business trip. I added the breakfast buffet to my room. All you have to do is give your room number when you enter the sixth floor and then you can leave when you're done. There is no place to sit in the lobby unless you go into the small lounge. So if you have...

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Helpful?
Thank fastpitchmom22
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room . We are very sorry that you experienced inconvenience due to the not thoughtful room service. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. We have reflected your comments to the relevant departments. Rest assured that...

Aurora, Canada
Reviewed 22 November 2016

I was there for a conference (within the hotel), good room, great restaurants, attached to a mall and the tour buses day trips had no problem with the location. The gym and pool were surprisingly large. Wish the airport shuttle service would be easier and at a more reasonable price.

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Helpful?
Thank DCanuck1974
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our meeting room and gym made your stay experience more memorable. On the other hand, your advices about our airport shuttle service is valuable for us to improve service quality in...

Seoul, South Korea
Reviewed 15 November 2016

Hotel is located in a good location and staff are nice. Room is clean and there are various rooms. I am a member and the staff said he gave me a free upgrade. I said thank you to him and I was just checking the web site room pictures and I found out the room was not the room he...

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Helpful?
Thank kim20111111
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the problem about upgraded room. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Feedback like yours is very valuable to us and enables us to monitor...

Austin, Minnesota
Reviewed 9 November 2016

Beautiful hotel. Lobby is breathtaking. Front desk staff very helpful and English speaking. Maids and service people have limited English. You must be very patient and explicit in your needs. Large breakfast buffet with both Chinese and American food. Bar area small with expensive drinks. Liquor is one price. If you need soda or other mix, there is an additional...

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Helpful?
Thank Mary1102
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Charlotte, North Carolina
Reviewed 6 November 2016

I truly enjoyed my stay at this property. It was definitely a 5 star property. The staff was very pleasant. The rooms was also very clean and had nice décor. I expected less but got a whole lot more. I was pleasantly pleased with my stay. Hotel is attached to a mall.

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Helpful?
Thank cassandra s
CrownePlazaUTown, Guest Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Beijing Chaoyang U-Town is an international hotel perfectly located in Beijing's Central Business District, adjacent to the Ministry of Foreign Affairs,Embassy Area, Sanlitun Bar Street and teh Silk Market. Hotel prime location is wonderfully convenient in meeting your business, shopping and entertainment needs. The hotel adjoins popular U-Town Lifestyle Center and Shopping Wall, which features a vibrant array of leisure and entertainment venues. Splendid accommodations and superior quality service make Crowne Plaza Beijing Chaoyang U-Town The Place to Meet. ... more   less 

Additional Information about Crowne Plaza Beijing Chaoyang U-Town

Address: No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: £78 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Chaoyang U-Town 4.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Ctrip TA, Priceline, Agoda, IHG and Cheap Tickets so you can book your Crowne Plaza Beijing Chaoyang U-Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#30 Spa Hotel in Beijing
#41 Family Hotel in Beijing
#43 Romantic Hotel in Beijing
#43 Luxury Hotel in Beijing
#44 Business Hotel in Beijing
#128 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Beijing Chaoyang U-Town staff and other travellers.
2 questions
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Deltona
over a year ago

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Questions? Get answers from Crowne Plaza Beijing Chaoyang U-Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for air-con before you book”
 of 5 bubbles geetgal, 1 Jan 2017 | Read review
“Get a room that has windows across the room . Not just one window on one side.”
 of 5 bubbles Brdwaybaby, 20 Dec 2016 | Read review
“Choose a room away from the elevator”
 of 5 bubbles fastpitchmom22, 13 Dec 2016 | Read review
“Higher up rooms are quieter. Some rooms overlook the air-conditioning of the mall. If you're sensitive to noise, ask to avoid these.”
 of 5 bubbles sternenklar, 24 Oct 2016 | Read review
“Join the IHG membership program.”
 of 5 bubbles FrequentChinaFlyer, 15 Oct 2016 | Read review
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