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The Ritz-Carlton, Beijing

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#8 of 6,158 Hotels in Beijing
Certificate of Excellence
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The Ritz-Carlton, Beijing
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738 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Los Angeles, California
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

Quality of service throughout the hotel was exceptional. Bonnie and Candy stood out among the exceptional team members. They should be commended for their dedication & skill. The hotel's car service was also fantastic--the escort through passport control to the waiting car made it much easier to walk off a 14-hour flight. To have Bonnie meet us at our cars... More 

Helpful?
Thank jmm8109
Kiev, Ukraine
1 review
Reviewed 6 days ago NEW

We stayed in the hotel with delegation. Good apartments , great gym on 17-th floor, thoug its not so big. But the best impessions is from service. All are very friendly, and in the same time are very professional! We were very pleased from the moment of arrival - met with Chinese tea), conducted to the apartment. All requests were... More 

Helpful?
Thank AlexFesenko
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear AlexFesenko, Thank you for sharing your review of The Ritz-Carlton Beijing! I am delighted to learn that your recent stay at The Ritz-Carlton Beijing was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our well-equipped fitness center, carefully-designed guestroom and most importantly our Ladies and Gentlemen, especially Sofia, our professional Guest... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Special kindness and catering from staff especially interns: Christ, Shirley, Lee and others. The service at the club level is phenomenal. Had several massages, very pleasant and helped with mindfulness

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Devanand M
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Devanand M, Many thanks for reviewing The Ritz-Carlton Beijing on TripAdvisor. We were privileged that you choose our hotel when you visited Beijing. I have shared your kind comments and appreciation with our Ladies and Gentlemen and particularly Christy, Shirley and Lee, whom were highlighted by you. I hope we have the pleasure of welcoming you back to very... More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

First I wanted to praise the food and beverage manager Joanna for giving us excellent service. There was a small issue at breakfast, which she solved elegantly for us. Other than that, I have to say that in terms of food, the breakfast and lunch buffets were quite impressive, however the high tea was not great, like the cakes where... More 

Helpful?
Thank Sophey X
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Sophey X, Thank you for sharing your experience at the Ritz-Carlton, Beijing with us on TripAdvisor. We are delighted to know that you enjoyed our guestrooms, breakfast / lunch buffet offerings at our popular Aroma restaurant and service provide by our Ladies & Gentlemen, especially Joanna Gu, our experienced restaurant manager. I will share your feedback with the team... More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We come to The Rtiz-Carlton Beijing 5-8 times a year. On this particular trip we had a problem when my boyfriend left his iPhone in a taxi. And to top it off, we did not get a receipt, so we did not know who the driver was. I contacted Head Concierge Johnny via WeChat (which is an app you cannot... More 

Helpful?
Thank Lisa F
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Lisa F, It is wonderful to have you back to stay with us! I am thrilled to learn that Johnny Liu, our experienced Head Concierge, was able to have the phone retrieved for your boyfriend. All the ladies and gentlemen drives enthusiasm to be the ambassadors of our property. I am very proud that we were able to deliver... More 

Hong Kong, China
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Adhoc weekend trip and found many hotels full. This is my first ritz stay in China. Pros -service was first class. Honestly ...you trained your staff very well. Professional when communicating with customer (tones and words) , good Computer recording system so front desk was very efficient when checking out and preparing china invoices (some hotels are very slow and... More 

Helpful?
Thank RCSH16
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear RCSH16, Thank you for your stay with The Ritz-Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. I am delighted to hear that you had a pleasant stay with us. We pride ourselves on our friendly and attentive ladies and gentlemen who endeavor to provide all our guests with a memorable experience. Thank you for your compliments... More 

Singapore
Level Contributor
6 reviews
Reviewed 3 weeks ago

I was on a business trip and I must say first of all the location is great. Walking distance to train station ( Da wang Station) in the main spine of the train network. You know this is very important given the horrific traffic condition in Beijing . The hotel. Service from front desk to the restaurants and house keeping... More 

Helpful?
Thank 8800llee
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear 8800llee, Welcome back and thank you for choosing to stay at The Ritz-Carlton, Beijing again! We are exceptionally fortunate to be located in one of the most convenient and sought after location in Beijing with a shopping mall, transportation junction and movie theater next door. Thank you for your compliments on service provide by our Ladies and Gentlemen from... More 

Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The hotel has an excellent Guest Experience team. They prepared a lot for me to celebrate a special date of my family. We enjoyed a lovely and memorable stay at this hotel. We felt well-cared-for thanks to their effort.

Helpful?
1 Thank xihuanz
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Xihuanz, Thank you for sharing your review of The Ritz-Carlton, Beijing. It is our sincere Ritz-Carlton pleasure to cater memorable experience to every Ladies and Gentlemen around the world. It is very rewarding to hear such praising remarks about your experience. I look forward to welcome you very soon again for another memorable experience. Sincerely, Patrick Weder General Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We had a lovely stay at this hotel. It's location made for easy access to the sites of the city. Our room was really nice and the buffet breakfast was top notch. The entire staff was warm and welcoming, with special kudos to Susannah of Guest Relations who went above and beyond.

Helpful?
Thank Mitch S
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Mitch S, Thank you for taking the time to share your feedback with us at TripAdvisor. I am delighted to hear all your wonderful comments. We appreciate your compliments on service provided by Susanna Shi from Guest Relations. I will surely pass this on to the rest of the team. We look forward to welcoming you back again. Sincerely,... More 

Hong Kong, China
Level Contributor
142 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago via mobile

Hosted a business luncheon for 55+ clients on the Ritz ballroom floor. Excellent service, facilities and food. The event was well-staffed and over-managed by hotel managers. Really well-done. There were several events held at the Ritz today - we felt very special and well-cared-for.

Helpful?
Thank KaiserBrit
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear KaiserBrit, Thank you for sharing your review of the Ritz-Carlton, Beijing. We are pleased to know that both the event experience and the service from our Ladies and Gentlemen were enjoyable. The entire event team strives very hard to offer memorable experience to all our guests. I hope we have the pleasure of welcoming you back very soon again.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Calrton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms and six exquisite award winning restaurants and bars including Barolo, serving authentic Italian Cuisine; Yu, serving fine Cantonese Cuisine; Aroma, serving international cuisine throughout the day; The Ritz-Carlton Bar; The Lobby Lounge and The Davidoff Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness centre, indoor pool with balcony, 1,100 sq.m. meeting and conference space, 648 sq.m. ballroom and the only wedding chapel inside a hotel in Beijing.Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or a refreshing spa treatment, your senses are entranced by experience. ... more   less 

Additional Information about The Ritz-Carlton, Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Formerly The Ritz-Carlton Beijing)
Region: China > Beijing > Guomao
Price Range: £192 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Beijing 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton
Hotel Style:
#4 Spa Hotel in Beijing
#8 Luxury Hotel in Beijing
#9 Business Hotel in Beijing
#17 Romantic Hotel in Beijing
#34 Family Hotel in Beijing
#170 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Beijing staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“#306 is one of 4 rooms with King bed that is twice the size of other rooms!”
 of 5 bubbles SFBay650, 15 Oct 2016 | Read review
“Consult with Sofia, she is awesome!”
 of 5 bubbles flexguy, 16 Aug 2016 | Read review
“Club level is wonderful!”
 of 5 bubbles Havenu, 27 Jun 2016 | Read review
“Higher floor if possible”
  • entrance with JW Marriott oposite
  • lounge
  • lounge
  • dressing area
  • bedroom
  • bedroom
  • shower
  • bathroom
 of 5 bubbles fortheride, 12 Jun 2016 | Read review
“Room 505 was extremely nice at the end of a very quiet hall.”
 of 5 bubbles 943billd, 7 Jun 2016 | Read review
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