Stayed here for two nights. First of all, the staff here are amazing, from checking to Spa, from club lounge to concierge, everybody I interacted with was professional and courteous. The room was spacious, though has seen some age. I do like the club lounge a lot. It wasn’t the…
It was a great experience, the hotel is located in a great location in the financial street. The room was clean and comfortable with spacious room size. The staff was very friendly and helpful especially the concierge staff.
Check-in was very easy and the front desk was very professional. The rooms were very spacious and quite comfortable. Most importantly, it's so centrally located that you can easily get to the main attractions such as the Forbidden Palace. Whether for business or leisure, this is…
Customer service was the best at this hotel! Chef, George Vanyi, went out of his way to make me and my family a chocolate souffle. It wasn't even on the menu. It was delicious and the best I have ever eaten. This took him extra time to do this and was a wonderful surprise! Thank…
While the rooms were slightly dated as compared to the Ritz Carlton in Shanghai, the location and overall service was spectacular. The people were amazing and made us feel very welcome and valued. I would stay there again any time.
"If you have Platinum Elite Marriott status, they will upgrade your room if avail. The double suite we had was awesome!"
"Get the highest room with a view. Suites can be huge."
"Make sure to have Flora make you a cosmopolitan in the lounge!"
"19th Floor deluxe rooms are perfect for families."
"Higher floor rooms seem to be newer"