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Gateway Hotel (Marco Polo Hotels)

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Panoramas (15)
Dining (107)
Overview
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No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star accommodation
Additional information
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Offers from Gateway Hotel (Marco Polo Hotels)
Special Offer:Your Direct Choice
Reviews (1,430)
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966 results
Traveller rating
519
331
77
30
9
Traveller type
Time of year
LanguageEnglish
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519
331
77
30
9
Show reviews that mention
All reviews continental club harbour city ocean terminal nespresso machine shopping mall complimentary mini bar mobile phone third floor replenished daily excellent location direct access upon check in tsim sha tsui mtr station nathan road kowloon park favorite hotel
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1 - 5 of 966 reviews
Reviewed yesterday via mobile

Loved this hotel - lucky enough to score an upgrade on check-in, which made our mini-break even more luxurious! Huge room with 2 double beds, divine bathroom with a rain shower and the added bonus of a free mobile phone to use during our stay...More

Thank Gotigers80
Reviewed 1 week ago

Great location for shopper. Branded just nearby and staff are very helpful.the complimentary handy phone is useful. Because i can use it to share wifi hotspot to my phone.The only thing is the hotel entrance is far from bus drop off and pick up point.More

Review collected in partnership with Marco Polo Hotels
Thank Departure53081896923
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear Departure53081896923, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the hotel entrance being far away from the bus drop off and pick...More

Reviewed 1 week ago via mobile

Great location in Harbour City. The staff in the continental club floor are the best. They anticipated everything we needed, from restaurant reservations, wheelchair and other requirements. Even the bell staff when you arrive are very courteous! Best place to stay in Kowloon HONG Kong...More

1  Thank aosarmiento
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear aosarmiento, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value...More

Reviewed 1 week ago

Room was good, although not very well sound proofed as we could hear the room next door easily. Check out took way to long, lots of paper work, seemed a bit backward in this digital world. Should provide more crockery, such as plates and bowls.More

Review collected in partnership with Marco Polo Hotels
Thank Angela B
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear Angela B, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the noise disruption in your room. Rest assured that a...More

Reviewed 1 week ago via mobile

Great hotel; best location to stay in Kowloon. Accessibility is unbeatable. Highly recommended to first timers in the area due to its direct access Harbour City (mall); Ocean Terminal; Silvercord (mall).More

Thank dtcjr
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear dtcjr, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value...More

View more reviews
About
Description
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City – Hong Kong's largest shopping complex – Gateway Hotel, the ultimate in More leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar.Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
400
Price range
US$217 - US$551 (Based on Average Rates for a Standard Room)
Also Known As
Gateway,Hong Kong Hotel Hong Kong
,
Gateway Hotel (Marco Polo Hotels) Hong Kong
Location
China > Hong Kong > Tsim Sha Tsui / Yau Tsim Mong District / Kowloon
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
400
Price range
US$217 - US$551 (Based on Average Rates for a Standard Room)
Also Known As
Gateway,Hong Kong Hotel Hong Kong
,
Gateway Hotel (Marco Polo Hotels) Hong Kong
Location
China > Hong Kong > Tsim Sha Tsui / Yau Tsim Mong District / Kowloon
Photos
Traveller (404)
Room & Suite (418)
Dining (107)
Pool & Beach (1)
Amenities (44)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
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Questions & Answers
Ask a question
agnes s
2 October 2018|
Answer
Response from HelenTan_MarcoPolo | Property representative |
Dear agnes S, The size of a queen bed in Superior Room is about 60 inch x 78 inch (5 feet x 6.5 feet). Please contact our Reservations Department if you have any enquiries. Thank you. Helen Tan Hotel Manager
0
Votes
babySpore
19 August 2018|
AnswerShow all 2 answers
Response from HelenTan_MarcoPolo | Property representative |
Thank you for choosing the Gateway Hotel. We have two types of twin bed room, which are Hollywood Twin Room & Normal Twin room. The size are 42” X 78” inch and 54” X 78” per bed respectively (1.06m X 1.98m and 1.37m X... More
0
Votes
Meowwww1968
10 December 2017|
AnswerShow all 2 answers
Response from kenneths366 | Reviewed this property |
I believe smoking in the Bar area is allowed on the 2nd or 3rd Floor .
0
Votes
Room Tips
"Should provide more crockery"
angelab2014
1 week ago
Read review
"Attendant should visit in the afternoon to clean again on Suites. Fruits should be given everyday. Drinks..."
DayTrip61551020771
2 weeks ago
Read review
"Probably would upgrade to a continental room next time."
ROB3838
14 Oct 2018
Read review
"All rooms very quiet"
roslynf217
24 Sep 2018
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