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Hyatt Regency Hong Kong, Tsim Sha Tsui

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#34 of 712 Hotels in Hong Kong
Certificate of Excellence
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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2,165 Reviews from our TripAdvisor Community

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Showing 1,574: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

Really enjoyed my stay. Staff are great, warm and helpful. I travel frequently and base 99% of any review on how effective the staff are in making me feel welcomed and comfortable. The staff here rate very high and thus my excellent review. It also helped that the Hotel and room were very nice. I also love the Kowloon location....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Timohara911
Toronto, Canada
Reviewed 4 days ago NEW

The harbor view on top floors are great (19+) but the interior requires more updated furniture. The bathroom is spacious, almost the same size as the rest of the room, however, the room is less desirable. There are plenty of nicks and marks from wear and tear and it's just not attractive. The breakfast, on the other hand, is impressive.

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Helpful?
Thank tanglesalle
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear tanglesalle, thank you for providing your feedback following your recent stay with us. We appreciate your comments on the guestroom condition which was not up to your expectations on this occasion. Please rest assured that we do have a comprehensive preventive maintenance program that is continuously reviewed and we thank you for bringing this to our attention. We hope...

Bristol, United Kingdom
Reviewed 5 days ago NEW

Stayed here a few years ago and was astounded at how clean and beautiful the hotel was. It was a really wonderful experience and the staff were incredibly helpful. So many facilities to use and there was always someone to help if you weren't sure where to go. Great location, can walk out the door and be around everything and...

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Helpful?
Thank Rosie M
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Rosie M, thank you for sharing your review on TripAdvisor. I was delighted to learn that you had a wonderful stay experience at our hotel and that you found our overall service faultless. Please do come again and we look forward to welcoming you and your friends back soon. Best regards, Per Kredner - General Manager.

Reviewed 6 days ago NEWvia mobile

My visit to Hyatt Regency in TST was one of the best experience I have ever had. I have stayed in a lot of hotels before ranging from 3.5 stars to 5 stars and even leading world hotels. I have to say that I was very impressed with both the service and the accommodation at this hotel. The rooms are...

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Helpful?
Thank An Ny T
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear An Ny T, it was a pleasure to read your positive feedback, thank you for sharing. I was happy to note that you had one of the best stay experience at our hotel, much appreciated. Thank you for your compliments on our overall service and hotel facilities as well as the guestroom design especially the convenient bathroom arrangement. We...

Mumbai (Bombay), India
Reviewed 6 days ago NEWvia mobile

Hello, I was there with family and it was a vacation we had planned well in advance! We reached the hotel around 10am as informed and as per the flight arrival times! We had requested for early check in, hotel had confirmed "subject to availability". However when we reached the customer service @ reception was very very courteous and diplomatic...

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Helpful?
Thank AnkkitV
Oslo, Norway
Reviewed 6 days ago NEW

Stayed in a Club room, wich is totaly worth the extra cost. Very good location, With many shopping possibilities and restaurants nearby. MRT in the hotel, and just 10 minuttes walk to Star Ferry. Nice swimmingpool, and gym. Spacious rooms and bath. Club lounge was very good, with excepsionell service and food. Good choises of drinks. The hotel bar Chin...

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Helpful?
Thank bcrunde
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear bcrunde, thank you for your review. I was pleased to read your compliments on our hotel facilities, food and beverage as well as our overall service. I was also glad that you were impressed with the Regency Club and Chin Chin Bar. Please do come again and we look forward to seeing you back soon. Best regards, Per Kredner...

Fredrikstad, Norway
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank annchristinj2017
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Singapore, Singapore
Reviewed 1 week ago

Poor attitude of front desk staff showing indifference towards guests. Not reflective of Hyatt standards. Need to train staff better. The room was also on the small side. Conveniently located in Tsim Sha Tsui.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank foong2013
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear foong2013, thank you for sharing your review and providing your feedback following your recent stay. I would like to extend my sincere apology and very much regret that you stay did not live up to your expectations on this occasion. Please rest assured that I have addressed this with the respective department managers to have corrective training in place...

Riyadh, Saudi Arabia
Reviewed 1 week ago

A great and comfortable place to stay while on Hong Kong, with excellent facilities and amenities. However this is slightly off the tourist routes but it is well connected with the MTR and public transport. Has an excellent outdoor pool and fitness center and kids play area too. Nice place to stay if you enjoy some time away from noise...

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Helpful?
Thank Sarfraz K
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Sarfraz K, thank you for sharing your stay experience on TripAdvisor. I was delighted to learn that you and your family had a comfortable stay with us and found our hotel facilities excellent. It was a pleasure to receive your recognition on our central location which allows guests to travel around the city conveniently without hassle. We look forward...

Chiang Mai
Reviewed 1 week ago

The friendly staff made the checking in painless, the room was clean, modern and comfy, the internet easy to access and of good speed- the bathroom clean with good quality towels... I will go there again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Patrick Charles B
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Patrick Charles B, thank you for sharing your feedback following your recent stay. I was glad to read your compliments on our overall services, food selection and hotel facilities. Please do come again, we look forward to welcoming you back soon. Best regards, Per Kredner - General Manager.

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cuisines: Asian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 

Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: £165 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Expedia, Agoda, Cheap Tickets, Priceline, Orbitz, Ctrip TA and Jetsetter so you can book your Hyatt Regency Hong Kong, Tsim Sha Tsui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#33 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and other travellers.
31 questions
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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Club room.”
 of 5 bubbles bcrunde, 22 Feb 2017 | Read review
“Ask for the Bat View to enjoy your stay!! and great view of the city and bay especially during night.”
 of 5 bubbles kharfraz, 20 Feb 2017 | Read review
“higher up the better-less traffic noise, harbor front views are very nice”
 of 5 bubbles IvanO538, 13 Feb 2017 | Read review
“Upper floors offer better potential views.”
 of 5 bubbles randyh415, 9 Feb 2017 | Read review
“Avoid rooms on the 22nd floor”
 of 5 bubbles 44WestSide, 3 Feb 2017 | Read review
5 of 5