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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,417 Reviews from our TripAdvisor Community

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Showing 1,817: English reviews
Reviewed yesterday NEWvia mobile

Spent six wonderful days in a Harbour View room. Enjoyed every moment. Right on top of the Elements shopping mall and Kowloon Station. Sightseeing only a quick ride on the MTR away. Treat yourself to the ultimate dining experience at Tin Lung Heen one of Hong Kong's three Michelin Star restaurants. Lots to see and do.

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Helpful?
Thank Belinda E
Plymouth, Minnesota
Reviewed 2 days ago NEWvia mobile

Stunning is an understatement. The service is impeccable. The room we had (harbor view suite) was beautiful, modern, and perfectly sized. The pool and workout area are on the top floor and offer panoramic views of Hong Kong. The Kowloon MTR stop is a relatively short indoor walk from the hotel. Many top end shops in the attached Elements mall...

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Helpful?
Thank tdwallst
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear tdwallst, Thank you very much for your fabulous review. I am delighted to hear that you experience was so memorable. Our Ladies and Gentlemen adore our hotel as much as our guests and we are committed to provide excellent service to ensure our guests are comfortable. We look forward to welcome you back soon. Yours Sincerely, Pierre Perusset General...

Reviewed 2 days ago NEW

My husband and I stayed at the Ritz for 4 days. My husband travels for work and we had this hotel recommended to us for our stop in Hong Kong for one of our travel stops around the world. The hotel staff is outstanding from pick up from the airport to our departure! We were afforded entrance into the executive...

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Helpful?
Thank LISA R
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear LISA R, Thank you very much for your fantastic review. I am delighted to hear that you enjoyed your stay as well as Club Lounge experience. Our Ladies and Gentlemen are proud to provide the finest personal service for our guests who enjoy a warm, relaxed, yet refined ambience. We look forward to welcome you back soon. Yours Sincerely,...

Epsom, United Kingdom
Reviewed 2 days ago NEW

This hotel is much more expensive than we normally pay but it was great fun for a one night treat. We had a Deluxe room on the 112th floor overlooking Victoria Harbour and the view was simply amazing. We watched both sunset and sunrise and it was spectacular. Highly recommended for the view alone. The room was spacious, very well...

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Helpful?
Thank Chris J
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Chris J, Thank you very much for your fantastic review. I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are committed in curating unforgettable experiences for our guests. Please be sure to see what seasonal promotions we have on offer for your next visit to Hong Kong. We look forward to welcome...

West Coast
Reviewed 2 days ago NEW

I have yet to have a less than stellar stay at a Ritz-Carlton but this one is at the top. The view across the bay to Hong Kong from my room on the 109th floor was stunning. Room itself was big, bed very comfortable, wonderful rain shower and the pool on the 118th floor is a must! Staff was friendly...

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Helpful?
Thank JBGlobal2
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear JBGlobal2, Thank you very much for your dazzling review. I am elated to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are proud to work with such an amazing view of Hong Kong's skyline and only want to provide the service to match. We look forward to welcome you back soon. Yours Sincerely, Pierre Perusset...

Reviewed 2 days ago NEW

Possibly the best hotel i have ever stayed in. The staff are amazing and will go above and beyond to make sure every detail of your stay is looked after. I stayed here December and asked my girl friend to marry me in the O zone bar. The staff run by Tracy made sure everything was perfect and it will...

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Helpful?
Thank Simon H
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Simon H, Thank you very much for sharing your experience at The Ritz-Carlton, Hong Kong with us. I am delighted to hear that our Ladies and Gentlemen were able to make your proposal memorable. Our Ladies and Gentlemen strive for perfection in order to help accommodate our guests' expressed and unexpressed wishes and needs. I will be sure to...

Yangon (Rangoon), Myanmar
Reviewed 3 days ago NEW

An amazing experience, a flawless service and an incredible view from the room. The brunch at Tosca Restaurant is definitely a must as well as the Spa where we had such a good experience! Thank you Ritz Carlton!

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Helpful?
Thank Manoth0759
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear othmaneamrani2016, Thank you very much for your generous review. I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are passionate about providing the very best service and facilities for our guests when they choose our hotel. We look forward to welcome you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton,...

Pasadena, California
Reviewed 4 days ago NEW

I stayed here last week and have only great things to say. The views from your harbor room and the restaurants are amazing. The gym, bar and spa all have impressive views. The staff are very good, attentive and address you by name. The breakfast buffet (which was included with my reservation) was very good, having a variety of options....

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Helpful?
Thank PCHan888
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear PCHan888, Thank you very much for your generous review. I am delighted to hear that you enjoyed your Ritz-Carlton experience at the highest hotel in the world. We are grateful for your patronage and our Ladies and Gentlemen are truly committed to provide the finest personal service and facilities for our guests to enjoy. We look forward to welcome...

Reviewed 5 days ago NEWvia mobile

Spent a night for my anniversary. The team made our experience very special and the level of service was above anything that I could have expected. I highly recommend trying out the bars and restaurants as they are very high quality and again amazing service.

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Helpful?
Thank Charles C
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Charles C, Thank you very much for your wonderful review. I am delighted to hear that our Ladies and Gentlemen were able to provide a memorable anniversary celebration for you and your spouse. At The Ritz-Carlton, we pride ourselves in creating experiences which our guests will remember for a long time. We look forward to many more celebrations to...

Reviewed 5 days ago NEWvia mobile

This Ritz is perfectly located at the ICC and connected to the Kowloon Station of the Airport Express. After a short 30 mins train ride and a 5 min walk from the station through the mall, I found myself my home away from home. Their service is unparalleled. As soon as I walked through the door, they took my luggage...

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Helpful?
Thank Sharon Z
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Sharon Z, Thank you very much for your fantastic review of our hotel. I am delighted to hear that you enjoyed your stay so much, you decided to come back. Our Ladies and Gentlemen are truly grateful to our guests and want to provide the finest service possible. We look forward to welcome you back this coming February. Yours...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: £327 - £771 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have beautiful views of Hong Kong Island! But when it is overcast you are in the clouds.”
 of 5 bubbles J2960DZlisar, 7 Dec 2016 | Read review
“Go for the view over Victoria Harbour. Definitely worth the small premium.”
 of 5 bubbles 801ChrisJ, 7 Dec 2016 | Read review
“Email the staff as they will make sure what ever you want is ready for you. The views are out of this world so book a room with a view”
 of 5 bubbles simonhT4476DW, 7 Dec 2016 | Read review
“if possible get a view of hong kong but all views are great”
 of 5 bubbles kh0000, 2 Dec 2016 | Read review
“Harbour Club rooms offer the best views and value.”
 of 5 bubbles amiezil, 2 Dec 2016 | Read review
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