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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,604 Reviews from our TripAdvisor Community

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Showing 1,963: English reviews
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Waverly, Tennessee
Reviewed yesterday NEW

At the top 16 floors of the tallest building in Hong Kong, this Ritz-Carlton has an awesome 360 view of the city. There's an observation deck (not part of the hotel) on the 100th floor of this building, which is right below the hotel, and it charged about US$20 to visit. You don't need to pay that as you take...

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Thank CXGTraveler
Reviewed 2 days ago NEW

When planning our trip to Hong Kong I was torn between staying on Hong Kong island vs Kowloon. After determining that transit would not be an issue due to the convenience of the MTR station in the ICC building and club car offered by the Ritz Carlton for transport to nearby locations in Kowloon I couldn't pass up the opportunity...

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Thank Ryan B
New York, NY
Reviewed 2 days ago NEW

This is an exceptionally luxurious hotel - the views, service, details and luxury in the spaces are all top notch. Sure, Ritz-Carlton as a brand gives the essence of a stuffy and staid massive and commercial old world luxury, but this hotel felt more like a boutique which was a nice surprise. The room was beautifully kept and maintained and...

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Thank islabery
Salt Lake City
Reviewed 2 days ago NEWvia mobile

We stayed there in October 2016. Loved staying in the worlds tallest hotel! Hotel is very posh and modern. Staff is very friendly. Make sure you get a room with view of Victoria harbor. Try and get upgrade to a corner room as they have many more windows. This is not a suite and I could not book this room...

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1Thank bgc11
Reviewed 3 days ago NEW

We enjoyed very much this hotel, the beautiful room, the incredible view from 116 th floor, the private club, the food, the swimming pool on 118 th floor, the staff, so kind and warm. I have to mention specially Anna who is in charge of the private club, so profesional and kind, always helpful and charming ( my kid always...

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1Thank Nuria R
Metro Manila, Philippines
Reviewed 4 days ago NEWvia mobile

Describing the service at the Ritz Carlton Hk as "impeccable" is an understatement. Every penny we spent in booking this luxury hotel was totally worth it! Even before arrival at the hotel, we already felt the warmest hospitality of its staffs and utmost generosity of RC. In celebration of our 2nd anniversary, we were given a complimentary customized balloon and...

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1Thank pretty_eir
Whippany, New Jersey
Reviewed 5 days ago NEWvia mobile

I can't say anything more about this place that hasn't already been said. If your staying for a long period of time (more than 3 days) and have a bunch of local places to visit as well as like the convinence of a breakfast, lunch and a small dinner menu, I highly recommend the upgrade to the Club Lounge. Nick...

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1Thank desifromjc
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear desifromjc, Thank you very much for your generous review. I am pleased to hear you enjoyed our hospitality tremendously and would like to stay with us again on you next trip to Hong Kong. The Club Lounge is indeed part of our service commitment to always delight our guests with the finest personal services in a warm, relaxed and...

Reviewed 6 days ago NEW

The minute we stepped out of the car, we were greeted by a guest services manager who personally escorted us to our upgraded suite. The whole experience made my husband and I feel so special and welcomed. A special shout out to Justin Lam, who went above and beyond.

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Helpful?
1Thank Brittany G
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Brittany G, Thank you very much for your positive review. I am delighted to hear that our Ladies and Gentlemen were able to curate a positive impression on your stay. We are always dedicated to provide the top-notch personalized service and facilities for our valuable guests who will always feel special and taken care of. Rest assured I have...

Emirate of Dubai, United Arab Emirates
Reviewed 6 days ago NEW

I had passed the Ritz Carlton a few times when travelling to Hong Kong and ventured straight over to Central and HK Island, but this time I decided to give the RC a try and what an amazing surprise it was too. From the moment of arrival it was just swift, sleek but yet friendly in so many ways. When...

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Helpful?
2Thank Rob A
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Rob A, Thank you very much for your fantastic review. I am pleased to hear that we were able to curate you an wonderful journey in the sky and you enjoyed the Club Lounge experience so much. Our Ladies and Gentlemen are all dedicated to provide the genuine care and comfort for our guests and they are indeed the...

Reviewed 1 week ago NEWvia mobile

The Ritz-Carlton Hong Kong is a beautiful luxurious hotel, with great services and employees. However, and without doubt, the Club Lounge is the PEARL of the hotel. Ideally located at the 116th floor, the Club Lounge has breathtaking views of the city. The food is delicious, the facilities are welcoming, the service is impeccable, and the best and heart of...

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1Thank Maria Q
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Maria Q, Thank you very much for your positive review. I am thrilled to hear that you enjoyed the Club Lounge experience tremendously and you would like stay with us again in the future. The Club Lounge is indeed part of our service commitment to always delight our guests with the finest personal services in a warm, relaxed and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: £333 - £515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#5 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Victoria Harbor view is stunning and the most desirable in my opinion”
  • View looking out from 1br Victoria Harbor suite
  • View looking out to HK island from 1br Victoria Harbor suite
 of 5 bubbles ryanbA6891ZE, 25 Feb 2017 | Read review
“En las habitaciones superiores tienes acceso al club privado donde puedes desayunar, comer, merendar..., incluído en el precio y riquísimo”
 of 5 bubbles nuriar562, 24 Feb 2017 | Read review
“Indulge and book a corner suite with unparalleled views.”
 of 5 bubbles ValerieA119, 21 Feb 2017 | Read review
“Club rooms have lounge access and amazing views”
 of 5 bubbles sddf2s, 18 Feb 2017 | Read review
“The higher the floor the better the view obviously, but all rooms are well appointed.”
 of 5 bubbles 266taral, 15 Feb 2017 | Read review
5 of 5