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Hotel Jen Hong Kong

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#66 of 708 Hotels in Hong Kong
Certificate of Excellence
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,555 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
Trondheim, Norway
Reviewed yesterday NEWvia mobile

A good and modern hotel. Fast wifi. Great location, metro is just around the corner and alot of places to eat. Very nice sushi restaurant by the metro, by the way... We did not get the 'awesome' sea view as other review tells about. Our window was facing buildings. But that's OK. The cleaning seemed to be good, but when...

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Helpful?
Thank homelessdog
Hereford, England
Reviewed 5 days ago NEWvia mobile

Stayed here on the recommendation of friends who are regulars -and we were not disappointed. Get the train to central station from the airport, go two floors up and outdoors to get the free shuttle bus to Hotel Jen on Hong Kong island. Situated in a Chinese older style area of Hong Kong island but within easy access by tram...

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Helpful?
Thank PennyFlint
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi PennyFlint, Thank you very much for staying with us and I am delighted to hear that our service and facilities had made a good impression on you, especially at your first time in Hong Kong. We are pleased to hear that you made a good use of our free shuttle bus service and were able to get around the...

Reviewed 5 days ago NEW

I was determined to stay at Hotel Jen as I discovered a few years ago that an old school friend now works for Shangri La Hotels. On the whole our short stay (29th December) was very satisfying. Due to a horrible Air Asia experience we arrived about an hour later than we expected at 10.45 pm. Check in was a...

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Helpful?
Thank David N
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi David N, Thank you very much for staying with us and your compliments on our service, room, restaurant and prime location, with Hong Kong University MTR Station at the doorstep. We are happy to read that you generally enjoyed the stay. We have also taken note on your comments and we will review them carefully for our continuous improvement....

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

The hotel is right across the HKU train station, making it very easy to access and it also serves as a good base to travel everywhere else. It is a four star hotel for a very good price and has an excellent view of the city. Staff is friendly too. Highly recommended.

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Helpful?
Thank faltasian
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi faltasian, Thank you very much for staying with us and your compliments on our prime location and warm hospitality. We are glad to know that you enjoyed the city view room. Thank you for your nice words and we look forward to your many return visits. Best regards, Shirley Sam General Manager

Kobe, Japan
Reviewed 1 week ago

Good location and friendly young stuffs work very hard. Easy find from HKU station and trum stop. I staied at club room, but I recommend the breakfast at the 2nd floor. 上環や中環で駅から分かりにくホテルより便利です。ホテルの部屋を出て25分後にはマカオ行きのフェリーに乗っていました。 若いスタッフががんばっているのがよく感じられました。 シーツはベッドサイドの青い紙をベッドに載せておくと交換、タオルもドア横のフックに掛けておくと交換してくれます。家でシーツを毎日変えることはないので、常々ホテルはゼイタクというかもったいないと思っていたので、いいシステムだと思います。 クラブフロアに宿泊しましたが朝食は2階のレストランの方がずっと良かったです。(クラブラウンジでもレストランでもどちらでもとれます)飲茶やお粥、もちろんサラダやハム、ベーコンなどの温かい料理、その場で焼いてくれる目玉焼きやパンケーキが焼ける機械もあります。 これ以上代金が上がらないことを切に願います。

Review collected in partnership with shangri-la.com
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Helpful?
Thank kazc2017
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi kazc2017, Thank you very much for staying with us and your compliments on our prime location and warm hospitality. We are glad that you were able to get around the city with the MTR and tram system with our easy connectivity. We are also pleased to know that you enjoyed the breakfast buffet and loved the great variety. Thank...

singapore
Reviewed 1 week ago

Huge and spacious rooms esp for land scarce Hong Kong. The clean and uncluttered look of the room was practical and fuss free. There was plenty of space to walk around, to put your luggage and all the souvenirs you might end up buying. There is a huge desk to work on, as well as a bayside window and cushions...

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Helpful?
Thank adara1477
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi adara1477, Thank you for sharing your delightful experience with us. I am pleased to hear that our service and facilities had made a good impression on you, especially the spacious room and practical room layout. We are more than pleased to know that you enjoyed a good time and the genuine care by all of our colleagues. It was...

Surfers Paradise, Australia
Reviewed 1 week ago

This hotel offers good clean rooms of a good size in Hong Kong each time we travel to Hong Kong we stay in a different area - I don't think we will stay in this area again just a little far from everything we need. In saying that the service and staff are really good and if this area suits...

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Helpful?
Thank Karen H
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Karen H, Thank you very much for staying with us and for sharing your feedback. We are happy to read that you generally enjoyed the stay. The Western District, where we are located, is perfect for those keen on a touch with the local community, while looking for an easy access to all the city’s major attractions within minutes....

Reviewed 1 week ago via mobile

The room was clean and comfortable. The size is fine for HONG king , location is very convenient. Literally a few steps from the Hk university metro stop. Check in staff was efficient and pleasant. Breakfast had a variety and very good. I upgraded to a harbor view and I did get the view and not jaguar a "peek" of...

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Helpful?
Thank Winnie T
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Winnie T, Thank you very much for staying with us and for your compliments on our spacious and comfortable room, prime location and warm hospitality. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. Best regards, Shirley Sam General Manager

Reviewed 1 week ago

Three night stay with no problems at a good rate. Stayed in Club room and enjoyed the evening buffet. Breakfasts were great in Cafe Malacca. Second time in Hong Kong and loved the location - mix of local life, varied places to eat, walked from the hotel up to the peak, on the tram routes, right next to MTR, views...

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Helpful?
Thank sands3
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi sands3, Our heartfelt appreciation for your nice compliments! Your wonderful comments warm our heart and give us great motivation in providing you the best service. We are pleased to hear that you enjoyed great convenience exploring the neighbourhood with our central location. We look forward to the pleasure of welcoming you back in the near future! Best regards, Shirley...

Taunton, United Kingdom
Reviewed 1 week ago

New in 2016, hotel offers good rooms for Hong Kong's notoriously tricky hotel market. Very well equiped, and larger than average rooms for HK - still small by mainland China standards. Rooftop pool was a good addition. Very close to HKU: practically all inside link via the MTR station

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Helpful?
Thank CliveSabel
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi CliveSabel, Thank you very much for staying with us and for sharing your feedback. We are glad that you enjoyed a comfortable stay with us and the easy connectivity our prime location provided to get around the city with the MTR system. We look forward to your many return visits. Best regards, Shirley Sam General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Price Range: £91 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Agoda, Shangri-La Hotels and Resorts, Hotels.com and Travelocity so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#62 Best Value Hotel in Hong Kong
#62 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Hong Kong staff and other travellers.
16 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessibility rooms have city view, Harbor view are nice with great sun shades on windows.”
  • Everything has its place. Love the teacup tops and note where to find the ice machine
  • Room with a view!
  • If you're tired why not challenge yourself to open this packet. Stabbing it works!
  • Great design and placement of bathroom products
 of 5 bubbles , 18 Jan 2017 | Read review
“harbour views on one side”
 of 5 bubbles CliveSabel, 12 Jan 2017 | Read review
“Recommend booking a Club Room as the benefits are well worth it.”
  • City View by Night from Club Lounge, Hotel Jen
  • Club Harbour View Room at Hotel Jen
 of 5 bubbles ScrubySnacks, 3 Jan 2017 | Read review
“Recommend High Floor for Views”
 of 5 bubbles 1WorldwideTraveller, 25 Dec 2016 | Read review
“harbour view is nice”
 of 5 bubbles 67olafl, 20 Dec 2016 | Read review
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