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JW Marriott Hotel Hong Kong

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#23 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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JW Marriott Hotel Hong Kong
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1,995 Reviews from our TripAdvisor Community

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Showing 1,677: English reviews
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Beijing, China
Reviewed 2 days ago NEWvia mobile

Attended a sales conference that was primarily held on Level 3 of the hotel. The meeting room was large, the A/V and catering teams were very attentive, and overall the meetings, meals, and snacks were top-notch. The hotel itself is quite picturesque, and there is a neat cafe tucked away beside the concierge desk in the lobby. The breakfast spread...

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Helpful?
Thank Thunderbird T
Hong Kong, China
Reviewed 3 days ago NEW

Lovely hotel, great service and rooms are large. Conveniently located near all major transportation including Airport Express. Hotel staff is hospitable. Service is generally nicer than that in western countries so makes the experience much better.

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Thank P D
London, United Kingdom
Reviewed 4 days ago NEW

Stayed on the 26th floor. Booked as a Marriott Awards member with business lounge access where breakfast, tea and dinner was served (all included in the price). It was nibbles food for tea and dinner but good for a light eating. Drinks (wine, cocktails etc) all included. The room had two double beds. It was a corner room with full...

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Thank DaisyLovesHolidays
bkk
Reviewed 5 days ago NEW

The hotel is conveniently located on top of Pacific Place, a hi-end shopping mall with walkway to Admiralty MTR station. My group reserved the rooms separately and arrived at different times. As I was in the first group to check in, Vicky at the front desk was very helpful in making sure that the others would also receive rooms on...

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Thank prissy411
Shenzhen, China
Reviewed 6 days ago NEW

The rooms are rather big and so we could spend 2 nights there with our 2 boys (3 and 5 years old), without being squeezed in at all. Therefore the price is absolutely fair, also compared to other similar hotels in HK. The staff is absolutely friendly and supportive, the service is marvelous. Omly the matresses are very firm, but...

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Helpful?
Thank Steffen A
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Steffen A, Thank you for taking the time to share with Tripadvisor your experience from your recent stay with us at the JW Marriott Hong Kong. I am pleased to know that we were able to make your stay that little more enjoyable with our dedicated & engaging team of associates. I am disappointed to know that you felt...

Boston, MA
Reviewed 6 days ago NEWvia mobile

I am admittedly a tough grader, but a recent stay here in Hong Kong leaves me with nothing to say other than to give this hotel my highest compliment! We arrived early (9 am) on a flight from Boston through LAX and we were exhausted. Check-in was a breeze, we were shown right to our room -- and a lovely...

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Helpful?
Thank Cindy K
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Cindy K, WOW! I can not thank you enough for the stunning review of your experience during your stay at our hotel the JW Marriott Hong Kong. We love to hear the feed back from our guests who are frequent traveler who spends many nights a year away from home as for them they have the opportunity to experience...

Reviewed 1 week ago NEWvia mobile

We stayed here for 5 nights. Since the airline had lost our baggage , I was a little stressed. But, both the airline and the hotel resolved the issue professionally and with the least stress. The room was located on a higher floor, as requested with fabulous view of hongkong city. Rooms well stocked with all amenities and toiletries. Iron...

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Helpful?
Thank Schezereen M
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Schezereen M, Thank you for sharing with your experience from your stay at the JW Marriott Hong Kong. I am sorry that you had to endure the unneeded stress after the airline lost you luggage but thankfully that was quickly resolved. I was pleased to read that we exceeded your expectations in regards to the guest amenities and of...

Kuala Lumpur
Reviewed 1 week ago NEW

As a Marriott Gold member, I was quickly whisk up to the Club lounge for check in, room was upgraded to a Suite and all the usual amenities (lounge access and breakfast) was included. Service is great, and during the Christmas Eve night, they were distributing presents, and goodies for the kids. Rooms are huge and clean. They also provide...

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Thank sugimgoh
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear sugimgoh, I was pleased to read your review on Tripadvisor from your stay with us during the past holiday season at the JW Marriott Hong Kong. We appreciate that you found the arrival experience to your expectations and that we were able to further up grade your room for you and your family. I sincerely hope I will have...

Sunshine Coast, Canada
Reviewed 1 week ago

We were here for 2 nights, and thoroughly enjoyed our stay. We received a pleasant upgrade upon arrival to a corner suite, and loved the city view, comfortable beds and impeccable service. Concierge went out of their way to assist in our sightseeing inquiries, housekeeping was top notch, and check-in/check-out was a breeze.

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Thank bnohr
Frankfurt, Germany
Reviewed 1 week ago via mobile

I stayed at this hotel 10 years ago a few times. It was nice to come back, even if for only one night. I was greeted by staff as I was exiting the bus from HKIA. The went out of their way to assist with my bag. I did the mobile check in the night before so everything was ready...

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Thank VMATC
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear VMATC, Thank you for the wonderful review from your stay at the JW Marriott Hong Kong and for deciding to always stay with us over the last 10 years. I was so pleased to read that you enjoyed your stay and that we exceeded your expectations in regards to the room and customer engagement. I look forward to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Fish Bar
Fish Bar
Cuisines: Seafood, Grill
Man Ho Chinese Restaurant
Man Ho Chinese Restaurant
Cuisines: Chinese, Asian
Bar Q88
Bar Q88
Cuisines: Bar, Pub, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: £251 - £430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Ctrip TA, Agoda, Marriott and Cheap Tickets so you can book your JW Marriott Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#23 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Hong Kong staff and other travellers.
19 questions
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Questions? Get answers from JW Marriott Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on high floors so you get a stunning view of the city and bay”
 of 5 bubbles DaisyLovesHolidays, 21 Feb 2017 | Read review
“Rooms with 2 double rooms are larger than the one with one king bed.”
 of 5 bubbles prissy411, 20 Feb 2017 | Read review
“Try to get a city view.”
 of 5 bubbles TonyGeorge59, 13 Feb 2017 | Read review
“Ask for Harbor View high floor but prepare to pay more for that upgrade.”
 of 5 bubbles mohsenmd, 3 Feb 2017 | Read review
“Ensure you can see the fireworks from your harbor-facing room”
 of 5 bubbles rivulet, 29 Jan 2017 | Read review
5 of 5