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Marco Polo Hongkong Hotel

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#60 of 703 Hotels in Hong Kong
Certificate of Excellence
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Marco Polo Hongkong Hotel
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2,430 Reviews from our TripAdvisor Community

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Showing 1,775: English reviews
Merseyside, United Kingdom
Reviewed 3 days ago NEW

We could not fault our stay at the Marco Polo Hongkong hotel. We stayed in a Continental Club twin room; the room, the service, the food and the staff, not just Continental Club staff, were all fantastic. The cleanliness of the hotel was excellent and there were no unpleasant smells. We were unable to use the pool as it is...

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Helpful?
Thank pcd207
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear pcd207, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Istanbul, Turkey
Reviewed 4 days ago NEW

I've been staying in the hotel for more then 15 years already, and will continue staying there. Continental Club with its wonderful service and stuff makes me feel like home during my business trips. I would highly recommend the hotel

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Helpful?
Thank Tatiana U
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Tatiana U Greetings from the Marco Polo Hongkong Hotel. Thank you for being a loyal patron of Marco Polo Hotels and for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every...

Reviewed 5 days ago NEWvia mobile

Great hotel that guests will absolutely love! I would like to go back here again soon! Nice location, lots of dining experiences. At the center of everything! I just hope they gave me a room with the harbour view.

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Helpful?
Thank MrJustKeen
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear MrJustKeen, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Vienna
Reviewed 5 days ago NEW

I stay very frequently in this hotel. It is always a great expierence. I always stay in the continental club and I could say it is the best hotel in HK. This hotel is unique and a everytime a pleasure to stay there.

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Helpful?
Thank 612christiank90
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 612christiank90, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Ripon, United Kingdom
Reviewed 6 days ago NEWvia mobile

The room, food, Xmas decor, staff are all excellent. Very helpful and caring for the quality of our stay. The use of the 4th floor complements facilities was enjoyable away for the busy hotel. The only criticism I could make is the breakfast staff are a bit noisy in clearing tables around you.

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Helpful?
Thank Arkholme
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Arkholme, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the way that the tables were cleared by our associates at breakfast during your recent visit. Rest assured that our team has been reminded...

Harpenden, United Kingdom
Reviewed 1 week ago NEW

We were on a stop over for 3 nights on our way home from Adelaide. Booking through Trail Finders we decided to stay in Kowloon and next to the Star Ferry terminal so that we could travel around easily - which proved to be the case. I knew that we were offered an upgrade but the room and view far...

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Helpful?
Thank Peter B
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Peter B, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Melbourne, Australia
Reviewed 1 week ago

Understand that there are 3 Marco polo hotels so you have to know exactly which one you are going to at the airport. The limousine service from the airport, while it is nice, and has internet, costs 800 HKD, while a taxi is more like 250. Firstly they did not tell us when booking that the hotel was undergoing a...

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Helpful?
Thank ronl1
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear ronl1, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at...

Seoul, South Korea
Reviewed 1 week ago

it is very nice and good service everything. but the blackfast is not too good du to not veriery. Normaly the hotel stay is forginer. in my case is taste is good but not is special thing.! if i againe, i wana to do to improving this. thanks.

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Helpful?
Thank yongjael985
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear yongjael985, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the food variety at breakfast during your recent visit. Rest assured that we have placed priority on the point you raised and that our...

Milan, Italy
Reviewed 1 week ago

Back to Marco Polo HK after few months and once again I found it as one of the best hotels in HK. Let me recommend the Continental Club, the two top floors, with a dedicated lounge for breakfast - loos like a lunch! - afternoon tea break and "aperitivo" - looks like a dinner! And of course you can enjoy...

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Helpful?
Thank GalaDinner
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear GalaDinner, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Reviewed 1 week ago

Not the newest hotel but still great experience. Staff throughout are faultless. Stayed multiples of times and never felt any less then warmly welcomed by all. Rooms are large, very large for Hong Kong and of course spotlessly clean with a great bed and highest quality linen. Food is also very good but there are endless choices all within 5...

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Helpful?
Thank 822gazzap
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Gazza P, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: £168 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#56 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try Continental Club.”
 of 5 bubbles pcd207, 6 Dec 2016 | Read review
“Do not accept a room on the 18th floor as there is a staircase from the 17th. Go for the king size bed, it is a bigger room.”
 of 5 bubbles ronl1, 1 Dec 2016 | Read review
“Room @ the Continental Club”
 of 5 bubbles GalaDinner, 30 Nov 2016 | Read review
“The Twin Superior is the best bang for the buck for a holiday stay, since you'll be out most of the time anyway: very spacious, comfy beds, free coffee, a useful electronic safe, your own refrigerator, a bathtub..and an umbrella ;-) ”
 of 5 bubbles Lorbeer321, 27 Nov 2016 | Read review
“Ask for a view to the Harbor. It is a really great view!”
 of 5 bubbles 144andreasa, 22 Nov 2016 | Read review
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