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Marco Polo Hongkong Hotel

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#73 of 712 Hotels in Hong Kong
Certificate of Excellence
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Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel
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2,568 Reviews from our TripAdvisor Community

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Showing 1,865: English reviews
Washington DC, District of Columbia
Reviewed 20 October 2014

As noted by other reviewers, the location can't be beat: there are all levels of shopping and dining options, as well as the ferry to HK island, all within a five-minute walk radius. The decor of the lobby, hallway, and rooms (we had two rooms on the 14th floor) were all modern. I arrived after midnight, and there was no...

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Helpful?
2Thank Travelhui
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Travelhui, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the confusion that arose with your room bill and also for the late check-out service of your recent visit. A detailed explanation was forwarded to you via email earlier. We acknowledge...

Hong Kong, China
Reviewed 20 October 2014

I have stayed here many times and the service has always been good and consistent. This is a hotel catering to business travel. Nothing too fancy but I never got a bad night sleep except for one time when the person next door decided to have a random party. But that was outside management's control and things like that happen...

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Thank kitty C
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear kitty C, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

BC, Canada
Reviewed 20 October 2014

Stayed here for three nights, and found both staff services and hotel location excellent. It is attached to a huge shopping mall with shops, shops and shops, many restaurants, a large supermarket, and the cruise ship terminal. It is about ten minutes walk to the MTR, Nathan Road, five minutes walk to the Star Ferry and the Kowloon Tsimshatsui Bus...

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Thank conifers
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear conifers, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Espoo, Finland
Reviewed 18 October 2014

We stayed in this hotel for one week at the beginning of May. The location is great, we used the ferry to Hong Kong island almost everyday. The shopping possibilities were also excellent with the mall in the same building and some great shops right outside as well. Our room was located in the club floor which provided us excellent...

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Thank Outi S
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Outi S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Seattle, Washington
Reviewed 18 October 2014

I'm baffled by the good reviews of this hotel. When you arrive, all seems good. The decor is nice and the front desk is well staffed by super helpful people. You go up to your room, and the corridors are contemporary and nicely decorated. Everything feels good. Then you enter your room...and a different world! The rooms have clearly not...

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2Thank snmw
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear snmw, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We will be most honored if we could once again be of service to you on your next...

Calgary
Reviewed 14 October 2014

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1Thank super_fast_eddie
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Malmo, Sweden
Reviewed 13 October 2014

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2Thank Gip540908
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Pokolbin, Australia
Reviewed 12 October 2014

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1Thank bec168
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Geneva, Switzerland
Reviewed 6 October 2014

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1Thank Dave H
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Sydney, Australia
Reviewed 2 October 2014

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2Thank jimpyrgiotis
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. Hotel note: In our effort to continually provide a top quality environment for our guests at Marco Polo Hongkong Hotel, a hotel exterior upgrading programme will be carried out in phases, from Mondays to Saturdays between 9am and 6pm, with expected completion in the second quarter of 2017. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: £155 - £361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#67 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If going soon, ensure the renovations outside are finished”
 of 5 bubbles sark76, 29 Mar 2017 | Read review
“Always try for an upgrade. If the price is reasonable (for you) go for the Continental floor.”
 of 5 bubbles 428isaacy, 28 Mar 2017 | Read review
“Faced with the Victoria Harbour”
  • Double bed
 of 5 bubbles MandyH3, 28 Mar 2017 | Read review
“check to make sure your room is not subject to external renovation - if it is your window will be covered by external plastic sheeting and you will essentially be staying in an internal room.”
 of 5 bubbles X2906WJdavidl, 26 Mar 2017 | Read review
“you have to make sure that u come after hotel renovate finish!!”
 of 5 bubbles ChaMotM, 24 Mar 2017 | Read review
5 of 5