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Regal Oriental Hotel

1,008 reviews
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Traveller (315)
Room & Suite (538)
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Overview
  • Excellent24%
  • Very good41%
  • Average22%
  • Poor6%
  • Terrible7%
Travellers talk about
“kowloon city”(61 reviews)
“taxi stand”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Offers from Regal Oriental Hotel
Offers & Announcements: ☼Great Outdoors@LionRock☼
Contact Info
Name/address in local language
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,008)Write a Review
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All reviewskowloon cityexecutive club roomstaxi standbus stopcoffee makerpublic transporthousekeeping staffnice staysuperior roomchinese restaurantdim sumtsim sha tsuistar ferryairportconciergemtrhk
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491 - 495 of 826 reviews
Reviewed 25 January 2016

Very good service and valve. carpet cleaning should be improved. Coffee pack and sugar refill was forgotten. Location is very convenience. Airport shuttle service is good and the staff at the airport is helpful including the driver.More

Review collected in partnership with RegalHotel.com
3  Thank Jcmleung
Response from Quality_Care_Team, General Manager at Regal Oriental HotelResponded 27 January 2016

Dear Jcmleung, It is our great pleasure to look after you. Thanks for your recognition. We constantly strive to move forward and emphasize on quality care. I am sure Housekeeping team will be here for all amenities ready to complete the experience next time. Hope...More

Reviewed 24 January 2016 via mobile

Location: About 30 minutes by bus/metro from the city center. The good: The hotel is nice, the staff is friendly, the restaurants are good. The bad: We had one of the executive rooms on the 14th floor. The bathroom has a look-through glass door! You...More

Thank oz1cz
Response from Quality_Care_Team, General Manager at Regal Oriental HotelResponded 25 January 2016

Dear oz1cz Thanks you very much for posting a review. I am happy to hear that you loved you stay with us. Regarding the bathroom, whilst many people love the spacious and bright design, I appreciate that it did not match you personal preferences. We...More

Reviewed 23 January 2016

Visited the hotel in June 2015. The hotel was dreadful. There was an awful smell as soon as we walked into the lobby. The room we checked into was even worse! Dirty dark carpets, damp/musky smell, tiny space, blacked out windows. Bathroom was dirty, mouldy...More

Thank EG824
Response from Quality_Care_Team, General Manager at Regal Oriental HotelResponded 25 January 2016

Dear EG824 I appreciate your review, even though we could not meet your personal high standards. Since your visit in June the family rooms have undergone upgrading and as you can see from many other reviewers, the perfect choice for one or two people occupying...More

Reviewed 23 January 2016

Room: 3/5. The actual room looks nice, fairly spacious and well decorated. However, the walls are so thin, you can hear everything that is going on outside the hallway, and the room next door. I could hear all the conversations that the people next to...More

Thank Yayayokoisme
Response from Quality_Care_Team, General Manager at Regal Oriental HotelResponded 25 January 2016

Dear Yayayokoisme It is wonderful to hear that you liked our room design and I am very surprised that you were not satisfied with the soundproofing of our rooms. This is actually one specific item we pride ourselves on. As you are aware the hotel...More

Reviewed 22 January 2016 via mobile

Terrible rooms (dirty and smells horrible) and customer service was pretty bad. Some picture of my "awesome" view :) - I asked for a refund and it was declined. The food in the restaurant was okay but super overprice of course. happy to be contacted...More

Thank Alejandro C
Response from Quality_Care_Team, General Manager at Regal Oriental HotelResponded 25 January 2016

Dear Alejandro C Sad to hear that we did not meet your expectations this time. Whilst I am more than surprised about your personal view on our product, it seems to have a very large gap to most other reviewers. In any case, we continue...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Shuttle Bus Service
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$82 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Best Value Hotel in Hong Kong
#86 Business Hotel in Hong Kong
#120 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Best Value Hotel in Hong Kong
#86 Business Hotel in Hong Kong
#120 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (315)
Room & Suite (538)
Dining (34)
Amenities (37)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Nemohm Y
21 January 2018|
AnswerShow all 7 answers
Response from Quality_Care_Team | Property representative |
No windows inside the hotel rooms are allowed to open.
0
Votes
mphkg
18 December 2017|
AnswerShow all 8 answers
Response from flashjack92 | Reviewed this property |
There are two options: 1. Take taxi from Regal Hotel to the Star Ferry $78HK Dollars, over to HK. Then everyone would experience the ferry ride to HK (very, very cheap fares). Then another taxi to Ocean Park. 2. Take taxi... More
1
Vote
cohvalent
5 November 2017|
AnswerShow all 4 answers
Response from Jennifer L | Property representative |
We suggest that you can bring your own charging cable. We provide adaptors for the electric plug. Thank you for your kind attention.
1
Vote
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12345625
Room Tips
"Club rooms are truly excellent!"
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"Higher floors are better as it is quieter away from the roads below."
Read review
"Excellent rooms on 14th floor!"
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"I booked the superior room, it is big enough with good big window view. The fresh clean and comfortable..."
Read review
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