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The Park Lane Hong Kong, a Pullman Hotel

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Traveller (713)
Room & Suite (546)
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Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor1%
  • Terrible2%
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 Jun7 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,706)
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371 - 375 of 1,412 reviews
Reviewed 25 June 2017 via mobile

The hotel has undergone a renovation and I'm pretty sure I had a room which hasn't been renovated (yet?). My room did not look like the photos online. I stayed on the 14th floor so I would avoid that floor if you can. It was...More

1  Thank PALondon
Response from PL H, General Manager at The Park Lane Hong Kong, a Pullman HotelResponded 27 June 2017

Dear PALondon, Thank you for sharing your experience with us. I am sorry that the room did not meet your expectation, please be informed all our rooms renovation work is scheduled to complete by mid-Sept this year. Your feedback on one of our Concierge staff...More

Reviewed 24 June 2017

This hotel is located within the shopping district in Causeway Bay. My room was clean and had a great view overlooking Victoria Park. Staff service was excellent. I had free access to a Nespresso machine which allowed me to brew my own espresso every morning....More

Review collected in partnership with Accorhotels.com
Thank peripatetic69
Response from PL H, General Manager at The Park Lane Hong Kong, a Pullman HotelResponded 1 July 2017

Dear peripatetic69, Thank you for your kind review of our hotel. We are delighted to hear that you have enjoyed your stay with us; particularly the great view and the Nespresso machine in the room. Your comment on electrical outlets has been duly noted and...More

Reviewed 24 June 2017 via mobile

The staff are all great. The hotel on the other hand is a little strange... My room didn't look anything like recent pictures. I was 14th floor, room very tired and old fashioned. View was awful of a grotty building site and residential apartments. The...More

Thank Pullsomestrings
Response from PL H, General Manager at The Park Lane Hong Kong, a Pullman HotelResponded 27 June 2017

Dear Pullsomestrings, Thank you for taking the time to share your experience with us. I am glad that you were impressed by our staff service and the fantastic view of Skye Roofbar however, regret that you were disappointed by the room, please be informed that...More

Reviewed 23 June 2017

We just spent 5 nights at your hotel, where we were greeted and taken care of by your kind and well trained staff. I cannot end without a special mention of Miss Birdie, whose services par excellence provided us with home like comfort. We can...More

Thank chopravinita322
Response from PL H, General Manager at The Park Lane Hong Kong, a Pullman HotelResponded 25 June 2017

Dear chopravinita322, Thank you for sharing your positive experience with us. Your recognition for our teams' effort particularly Birdie is much appreciated. I will share your comments with them and am sure that this feedback will serve as an encouragement to all of our staff...More

Reviewed 20 June 2017

Agreed, there are dozens of palace in Hong Kong, with nicer lobby, etc. but these come with a price tag. In comparison, Pullman has a good price/quality ratio, and you can stay there for short and long stay without any problem (I spent 6 weeks...More

Thank Barbeuz
Response from PL H, General Manager at The Park Lane Hong Kong, a Pullman HotelResponded 27 June 2017

Dear Barbeuz, Thank you for taking your precious time to share your review following your recent stay with us. We are delighted to know that you had an overall great stay and we also appreciate your compliments on our facilities and services provided by the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Banquet Room
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$206 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#47 Family Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#76 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$206 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#47 Family Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#76 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (713)
Room & Suite (546)
Dining (115)
Amenities (27)
Business Centre & Event Rooms (25)
Family and Play Areas (5)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Stephen R
28 April 2018|
AnswerShow all 8 answers
Response from PL H | Property representative |
Dear Stephen R, Thank you for your enquiry. Our Skye Roofbar & Dining is open for public. For restaurant dining, you may make the table reservation in advance and this month our Chef Lee has prepared a special Le French... More
1
Vote
lipeach21
26 April 2018|
AnswerShow all 2 answers
Response from PL H | Property representative |
Dear lipeach21, Thank you for your interest in staying with us. Our family rooms are located on 8th & 9th floors and we do have connecting family rooms but limited. As for connecting rooms on other floors, they are... More
0
Votes
nitinskaria
16 April 2018|
AnswerShow all 6 answers
Response from PL H | Property representative |
Dear nitinskaria, Thank you for your interest in staying with us. Please be informed that majority of our rooms are either refurbished or fully renovated, with the exception of Classic room category. Also, we have free... More
1
Vote
Room Tips
"Our Executive Club room was great. My only criticism is that the only mirror was in the bathroom."
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"The Premium Deluxe rooms are lovely"
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"high floor"
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"executive lounge access is fantastic"
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