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03/09/2017 04/09/2017
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    City Garden Hotel Hong Kong

    No.9 City Garden Road, North Point, Hong Kong, China
    Hotel website
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    03/09/2017 04/09/2017
    US$105
    US$99
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    Traveller (498)
    Room & Suite (389)
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    Overview
    • Excellent25%
    • Very good54%
    • Average16%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fortress hill” (125 reviews)
    “north point” (87 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from City Garden Hotel Hong Kong
    Offers & Announcements: Book direct, Up to 35%off
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,370)
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    There are newer reviews for City Garden Hotel Hong Kong
    See the most recent reviews

    11 - 15 of 919 reviews

    Reviewed 2 weeks ago via mobile

    We stayed here during our 9 day trip to Hong Kong and could not have picked a better place to stay. All staff were extremely friendly, even helping us when Virgin booked our airport transfer for a date we'd already be back in the UK....More

    1  Thank danielle12368
    Management response:Responded 2 weeks ago

    Dear danielle12368, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel....More

    Reviewed 2 weeks ago

    Very rude and unprofessional staff. The rooms are just average for this rate. No breakfast included in the room's rate, but the Garden restaurant was good. Overall, the experience was unpleasant. I plan never return to this hotel.More

    Review collected in partnership with this hotel
    Thank Ricardo O
    Management response:Responded 2 weeks ago

    Dear Ricardo O, Thank you for choosing to stay at the City Garden Hotel and taking the time to share your experience. Please accept our apologies that your stay has fallen short of expectation. Please rest assured that we have conducted coaching and counselling to...More

    Reviewed 2 weeks ago via mobile

    Got a good recommendation from a friend who stayed also here earlier. The hotel you cant say luxus but quiet OK. Room standard, not that small like any other "standard" hotel in Hongkong. Outdoor swimming pool, not so big, but quiet OK for refreshing. Bring...More

    Thank dhaf
    Management response:Responded 2 weeks ago

    Dear dhaf, Thank you for your kind review. We appreciate your input and sharing the experience so that we have an opportunity to rectify and uplift our service standard. We are so glad to know that you enjoyed your stay and found that the hotel...More

    Reviewed 2 weeks ago

    For a frequent traveler where all the data is in the system, it would be nice to expedite check-in and checkout and provide proper credit to iPrestige without reminding the back office. The rooms need to be served with fruits and cleaning and vacuuming is...More

    Review collected in partnership with this hotel
    Thank Sanmody
    Management response:Responded 2 weeks ago

    Dear Sanmody, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We look forward to...More

    Reviewed 3 weeks ago

    Would never stay here again. Looks nothing like the advert. Not sufficient soap provided in bathroom and pool area and cleanliness of tiles around is not a good standard. Staff disorganised at check in acnd check out and poor communication skills. Checked out a day...More

    Review collected in partnership with this hotel
    Thank Stephen L
    Management response:Responded 3 weeks ago

    Dear Stephen L, Thank you for choosing to stay at the City Garden Hotel and taking the time to share your experience. Please accept our apologies that your stay has fallen short of expectation. After receiving your valuable comments, a meeting with related department heads...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$102 - US$793 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Best Value Hotel in Hong Kong
    • #83 Family Hotel in Hong Kong
    • #88 Business Hotel in Hong Kong
    • #90 Luxury Hotel in Hong Kong
    • #95 Romantic Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 613
    • Reservation Options
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    • Location
    • China >
    • Hong Kong >
    • Fortress Hill
    • Also Known As
    • Hong Kong City Garden ,
    • City Garden Hong Kong ,
    • City Garden Hotel Hong Kong
    Add Photo Photos
    Traveller (498)
    Room & Suite (389)
    Dining (104)
    Pool & Beach (22)
    Hotel & Grounds (318)
    Bathroom (32)
    Business Centre & Event Rooms (2)
    Nearby
    Newton Inn North Point Hotel
    129 reviews
    .22 miles away
     
    iclub Fortress Hill Hotel
    635 reviews
    .25 miles away
     
    Harbour Grand Hong Kong
    3,313 reviews
    .18 miles away
     
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    .44 miles away
     
    Nearby Restaurants
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    .11 miles away
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    Yue
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    .01 miles away
    Tsui Yuen Dessert (North Point Road)
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    .16 miles away
    Nearby Attractions
    Victoria Park
    353 reviews
    .60 miles away
    Hong Kong Victoria Park Lunar New Year Fair (Flower Market)
    77 reviews
    .81 miles away
    North Point, Hong Kong
    126 reviews
    .15 miles away
    Hong Kong Flower Show
    36 reviews
    .57 miles away
    Ask a question
    Questions & Answers
    xtravelled
    19 June 2017|
    Answer
    Response from kaipk911 | Reviewed this property |
    Not as fast as I'm aware
    0
    Votes
    darrelj
    30 April 2017|
    AnswerShow all 2 answers
    Response from JeanChris39 | Reviewed this property |
    We had a private transfer so sorry can't help you there but as for the breakfast, one of the best we had on our holiday generally. Very large selection of Asian but good choice for English & Continental breakfasts.
    0
    Votes
    Room Tips
    "Book executive rooms, a definite VALUE FOR MONEY!!!"
    Read review
    "This hotel has smoking floors so remember to choose a non-smoking one."
    Read review
    "Look out for the Club Privileges offer."
    Read review
    "Definately go non smoking floor - and remember to join the iPrestige Club"
    Read review
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