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Grand Hyatt Hong Kong

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#16 of 712 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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2,438 Reviews from our TripAdvisor Community

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Showing 1,872: English reviews
Chicago, Illinois
Reviewed 2 days ago NEW

Pleasant stay. Amazing view, perfect location, large room with well thought of amenities. The concierge answers and treats your request promptly. One feels very special and important if you.are a guest.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank roslyna691
Reviewed 2 days ago NEW

My husband and I stayed for a couple nights here on our way back home from Australia. My first thought after arriving in the lobby was how beautiful the hotel was. Every staff member we encountered was super friendly and helpful, we had great service! Our room was wonderful, felt luxurious. The hotel is easy walking distance to shops, restaurants...

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Helpful?
Thank Heather F
Management response:

Dear Heather F, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are delighted to know that you had an overall enjoyable stay and found our hotel location convenient. Your kind words of recognition complimenting on the room and service provided by the team is highly appreciated. We look...

Los Angeles, California
Reviewed 3 days ago NEWvia mobile

Located next to the convention center with views of the harbor. A number of restaurants within the hotel that are good and has a variety of Chinese or Continental. Also accessible underground to the Renaissance hotel next-door and shops.

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Helpful?
Thank K T
Management response:

Dear K T, Thank you for taking your precious time to share your dining experience with us on TripAdvisor. Your kind words of recognition complimenting on the wide variety of food choices and dining options is highly appreciated. We look forward to welcoming you again in the very near future. Best regards, Philip Yu General Manager Grand Hyatt Hong Kong

Sydney, Australia
Reviewed 5 days ago NEW

A great choice for visiting HK. The ferry to Kowloon is within easy walking distance and the hotel has beautiful views over the harbour. The rooms are really nice and modern and are designed well to take advantage of the view. The steak restaurant attached to the hotel is magnificent. It's not cheap but well worth having a meal there...

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Helpful?
Thank KH2709
Management response:

Dear KH2709, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are most pleased to know that your stay was an overall enjoyable one. Your kind compliments in recognition of our location, rooms, service and restaurants in particular Grand Hyatt Steakhouse and Grand Café is highly appreciated. Thank you...

Adelaide
Reviewed 6 days ago NEW

Centrally located to fabulous dining spots, incredible shopping, a glorious hotel. Beautiful accommodation with sublime harbor and hills view. Staff attentive to every need, had access to the Breakfast Club and Cocktail drinks. Wonderful way to start and end each day. Concierge service the best I have ever encountered.

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Helpful?
Thank 792andy
Management response:

Dear 792andy, Thank you for taking your precious time to share your sublime experience following your recent stay with us on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay in a room overlooking the beautiful Victoria Harbour. Your kind words of recognition complimenting on the location, room, views and the service provided by the...

Asia
Reviewed 6 days ago NEW

Smelly room executive room, supposed to be on category below the Suite and face the harbour, but you got the day long construction noise. Service deteriorated a lot at the grand club. I strongly recommend you look for somewhere with my quiet ambience if you want to have a rest after the business meeting. Room is small anyway compared to...

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2Thank Frequent T
Management response:

Dear Frequent T, Thank you for taking your precious time to share your feedback following your recent stay with us. We are disappointed to learn of your experience in our Grand Club and of the noise disturbance. Please allow me to extend our sincere apologies for the shortfalls in our service. The service you received is not indicative of our...

Lake Forest CA
Reviewed 1 week ago

Is gorgeous, view from One Harbor, their incredible Chinese Restaurant, is not to be missed. Excellent Wine programs in all the on site fine dining restaurants, not always the case with global hospitality chains.

Review collected in partnership with Hyatt Hotels
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Thank Tcervellone
Management response:

Dear Tcervellone, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay and were pampered by the service provided by the team. Your kind words of recognition complimenting on the service, wine programs and One Harbour Road Chinese...

HK
Reviewed 1 week ago

Overall a solid propert for the Hyatt group. However giving prixe and reputation I expected more. The swimming pool was the navailable withoutnprior information. Unfortunate as it means no real care for your clients. And i have been a regular there.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank emmanuelp717
Management response:

Dear emmanuelp717, Thank you for taking your precious time to share your feedback following your recent stay with us. We regret to learn that we failed to meet your expectations and please accept our sincere apologies for the unpleasant experience caused. At Grand Hyatt Hong Kong we take your feedback seriously, as it only through understanding our guests, we can...

Phoenix, Arizona
Reviewed 1 week ago

From the moment we arrived to the moment we left we felt welcome and comfortable here. The staff are very friendly, accommodating, and will work hard to help you with anything you need. We had access to the fantastic Grand Club lounge level 30 that provided us not only fantastic breakfast and evening snacks, but also a superb 270-degree view...

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Thank purpleyelidowl
Management response:

Dear purpleyelidowl, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall wonderful experience from arrival to departure. We are also glad to know that you enjoyed the breakfast and evening snacks served at Grand Club Lounge and the breathtaking...

Zurich, Switzerland
Reviewed 1 week ago

It was just one night that I spent there this week but it was a memorable one. The reason why this will become my favorite place for my future trips to Hong Kong is simple: their staff is just awesome! And it is not just one person that stands out, all of them are. As much as I sometimes stay...

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Helpful?
Thank i-love-zermatt
Management response:

Dear i-love-zermatt, Thank you for taking your precious time to share your memorable experience following your recent stay with us on TripAdvisor. We are most delighted that to know that you had an enjoyable stay and were pampered by the service provided by the team. Your kind recognition to our efforts is highly appreciated. Thank you once again for your...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: £241 - £462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Priceline, Travelocity, Ctrip TA, Agoda and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
33 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Now facing harbour will give you Noise!! Your Choice”
 of 5 bubbles 77frequentt, 14 Feb 2017 | Read review
“Go for the suite for great views and Lounge Access!”
 of 5 bubbles NowThatsAHoneymoon, 2 Feb 2017 | Read review
“Taxis are the best way to tour around Hong Kong.”
 of 5 bubbles customer5275, 23 Jan 2017 | Read review
“Choose a room on the club floor facing the river.”
 of 5 bubbles kidic, 19 Jan 2017 | Read review
“Club King Harbour King was a big improvement on the garden facing one.”
 of 5 bubbles GordonBlacklock, 18 Jan 2017 | Read review
5 of 5