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InterContinental Grand Stanford

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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled in the heart of the shopping, business and entertainment district of Tsimshatsui East, InterContinental Grand Stanford Hong Kong provides easy accessibility around the city and entry into China. All major transportation hubs including the world-famous Star Ferry, the Mass Transit Railway (MTR) are within walking distance. Boasting 572 guestrooms that offer spectacular city or stunning Victoria Harbour views, the hotel provides four world-class dining venues, from famed Cantonese cuisine at Hoi King Heen, unfussy yet utterly delicious Italian delicacies at Theo Mistral by Theo Randall, to contemporary international buffet at Café on M and Tiffany’s New York Bar with one of the largest whisky selections in town. With complimentary shuttle bus service provided by the hotel, Hong Kong's largest shopping mall Harbour City is just within doorstep.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Marina View
HOTEL CLASS
Hotel links
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Location

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Neighbourhood
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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3,253Reviews
2,102Photos
69Q+A
100Room tips
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Popular mentions
Loved everything about the hotel. A bit of a walk to the nearest train station, will still stay here next time. Loved the location and service was great. Check in and check out were fast. Free cocktails because we were able to sign up for membership which only took a few minutes
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Review collected in partnership with this hotel
Stayed four nights on our first trip to Hong Kong. Had the hotel car pick us up from the airport which was a great idea for first time visitors. The driver was courteous and knowledgeable and shared interesting facts along the way Hotel check in was smooth and actually done
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Response from Alexander_Wassermann, General Manager at InterContinental Grand Stanford
Responded 2 days ago
Dear 115ravinm, Thank you for choosing InterContinental Grand Stanford and for taking the time to share your stay experience with us. We are very pleased that you had a comfortable and pleasant journey from the airport by our hotel limousine, and our driver was courteous and able to provide you with useful information during the journey. Glad also that your check-in was efficiently conducted in your guest room. As you have experienced our hotel is ideally situated close to many restaurants, shopping areas and places of cultural interest. We are also adjacent to the famous Victoria Harbour for stunning views over Hong Kong Island and for viewing the spectacular nightly "A Symphony of Lights" light and sound show. Once again thank you for choosing our hotel, and we all look forward to welcoming you back in the near future. Best regards, Alexander O. Wassermann General Manager, InterContinental Grand Stanford Hong Kong alexander.wassermann@icgrandstanford.com #InterConGSHK
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Very disappointed, hotel foyer nice , communal areas nice, top floor bar ok, ,no open area. Rooms disappointed, large but old, very tierd , hotel rooms so far away from lifts and others areas of the hotel you might as well as be in a shopping mall, very very busy hotel,
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Response from Alexander_Wassermann, General Manager at InterContinental Grand Stanford
Responded yesterday
Dear zoeaparkinson, Thank you for your recent review published on TripAdvisor. We are sorry that you had a disappointing stay, however as we do not have a top floor bar we are concerned that you may have erroneously posted your review to our hotel's TripAdvisor page. Therefore I would be grateful if I could trouble you for any further details of your stay in Hong Kong. Please don't hesitate to contact me at the below e-mail address and I will be delighted to assist you. Best regards, Alexander O. Wassermann General Manager, InterContinental Grand Stanford Hong Kong alexander.wassermann@icgrandstanford.com #InterConGSHK
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Stayed at all the big 5* HK hotels over the years but despite attending meetings here never previously stayed. My negative has always been location. It is a bit too East of the action on Kowloon - it is really at the edge of the strip. BUT if you are prepared to walk in Kowloon
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Response from Alexander_Wassermann, General Manager at InterContinental Grand Stanford
Responded 3 days ago
Dear carbine, Thank you for choosing InterContinental Grand Stanford and for taking the time to share your stay experience with us. Delighted you found our Club InterContinental Lounge to be one of the best in Hong Kong. Thank you for your compliments which are very humbling and a testament to the professionalism of our entire Club Lounge team. Regarding our location, we do have a complimentary shuttle bus to the main shopping districts in Tsimshatsui, so please don't hesitate to approach our Concierge during your next visit and they will be happy to assist you. We are also a short 10 to 12-minute walk to the MTR Metro stations for easy access to most areas of Hong Kong and Kowloon. We have noted your feedback regarding our Housekeeping colleagues, and we will continue our ongoing customer service training to provide them with the necessary skills and sophistication to deliver ‘True Hospitality' to our guests consistently. Sorry, you experienced some issue with renovations work during your stay but pleased to learn that our Duty Manager was able to apply exemplary service recovery measures. We are thrilled that you consider us in your Top 5 hotels and that you will return to us when your travels next bring you to Hong Kong. Once again thank you for sharing your stay experience, and we all look forward to welcoming you back in the very the near future. Best regards, Alexander O. Wassermann General Manager, InterContinental Grand Stanford Hong Kong alexander.wassermann@icgrandstanford.com #InterConGSHK
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Travelling through Asia during my professional career I'm used to excellent service in hotels. For me the Grand Stanford is definitely under the Top 10. It starts at the reception the warm welcome is giving a real good feeling (e.g. Diana - excellent). The restaurants in the
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Response from Alexander_Wassermann, General Manager at InterContinental Grand Stanford
Responded 3 days ago
Dear Cubist288, Thank you for choosing InterContinental Grand Stanford and for sharing your stay experience. We are extremely pleased to learn that you consider our hotel and service to be amongst the best you have experienced during your travels through Asia. Thank you also for your recognition of our reception team and in particular Diana, who always provides you with a warm welcome. We want our guests to have a feeling of coming home when they return to us, so this is very pleasing to read. I will certainly pass on your kind words to Diana and the entire reception team. Delighted you enjoyed the restaurants in our hotel and that you visited Tiffany's New York Bar, which is indeed a great place to relax and have a nightcap. Once again thank you for sharing your stay experience with us, and we look forward to welcoming you back when you next visit Hong Kong. Best regards, Alexander O. Wassermann General Manager, InterContinental Grand Stanford Hong Kong alexander.wassermann@icgrandstanford.com #InterConGSHK
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123456179
Dear ajy733, In order to provide you with the very best travel experiences during your stay at InterContinental Grand Stanford Hong Kong, we are pleased to offer you the complimentary use of the cutting-edge handy smartphone. You can stay connected and receive the latest news and offers via internet connection while exploring this glamorous city. COMPLIMENTARY service included with our handy smartphone: • Unlimited Local and International Calls to 20 Countries (China, USA, United Kingdom, Australia, Germany, Japan, India, Singapore, South Korea, France, Spain, Switzerland, Indonesia, Russia, Netherlands, South Africa, Sweden, Taiwan, Thailand, UAE) • Unlimited 4G Mobile Internet Access • Comprehensive Hong Kong City Guide • Wi-Fi Hotspot & Tethering (Could be able to pair with any mobile devices) We hope this will enhance your traveling experience! Best regards, InterContinental Grand Stanford Hong Kong
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Dear Passenger25947966025, Thank you for your enquiry regarding the views from our Premier Rooms. We would highly recommend you reserve a Premier Harbour view room which will afford you spectacular views of the iconic Victoria Harbour and Hong Kong Island skyline. Best regards, InterContinental Grand Stanford Hong Kong
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Dear DC8303sg, Thank you for your question. Kindly note that a credit card or cash deposit of HK$1,000 per room per night is required at check-in for incidental charges. Please do not hesitate to contact our Service Centre at (852) 2721 5161 if you require any further information. Best regards, InterContinental Grand Stanford Hong Kong
2 votes
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Dear BedfontBabe, Thank you for your question. For your luxurious arrival experience and best comfort, we are pleased to offer chauffeur-driven limousine service from the airport to hotel at a rate from HK$750 per trip per car for a Mercedes Benz S Class, or HK$900 per trip per car for a 6-seater deluxe van. Please note that there will be an additional charge of HK$200 for midnight service from 00:00 midnight to 06:00 am. Please contact our Concierge at (852) 2731 2877. Our professional team will help you to make the best arrangement. Best regards, InterContinental Grand Stanford Hong Kong
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Hi. Definitely you did. And I am certain you won't regret it. And good decision to book with breakfast. They certainly serve a very good breakfast with a lot of choices. Enjoy your holidays. Cheers.
1 vote
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12345614
"Location only"
"Research the public transport options - better located than map may suggest"
"All rooms should have a bath tub and firmer pillow should be available in the room. "
"Harbour view definitely worth the extra money"
"Higher or away from Salisbury Rd."
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PRICE RANGE
US$179 - US$350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental grand stanford hotel hong kongintercontinental hong kongintercontinental hotel hong kongintercontinental grand stanford hong kong
LOCATION
ChinaHong KongKowloonYau Tsim Mong DistrictTsim Sha Tsui
NUMBER OF ROOMS
570
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