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Royal Park Hotel

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#43 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Park Hotel
Royal Park Hotel
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1,089 Reviews from our TripAdvisor Community

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Showing 820: English reviews
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Reviewed 2 days ago NEWvia mobile

We stayed here for 11 nights during our stay in Hong Kong with our children ages 4&5. The hotel is basic good. Our first room smelled a bit damped and was lacking some towels etc. As soon as I mentioned this to reception we were given a new room with many apologies. Room was good. Just a little bit worn...

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Thank Maarittiii
Reviewed 5 days ago NEW

During our Biz travels in Jan & Feb, I & colleague have stayed in Royal Park Hotel on Jan 4-6 for a leisure break. I would like to give good comments to this Hotel. The Reservation team is responsive to our booking & requirement, provide details to queries on the difference of Room types, that help us to decide the...

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Thank SK I
Reviewed 1 week ago

All the service personnel are excellent and provide details on different aspects of information. The rooms are clean and spaced comparing to same price of hotel in HK. The location is excellent with walking distant to shopping mall and restaurants. Transportation is so convenient for you either taking the public transportation or taxis. You can reach most area in the...

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Thank Chan D
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Chan D, Thank you for your recent stay with us and taking your precious time to provide feedback on TripAdvisor. I am glad you find our hotel in an excellent location which is next to mall and public transport for easy access to most areas in Hong Kong. Your compliments on our room facilities and most particularly the service...

Reviewed 2 weeks ago via mobile

This is our second stay at this hotel. We found the room clean and spacious. The staff are also very polite and helpful. The hotel is attached to the New Town Plaza shopping complex so it is convenient to go shopping and the Sha Tin railway station is under the New Town Plaza, so it is also quick to get...

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Helpful?
Thank Nicole H
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Nicole H, Thank you for your continuous support and your recent stay with us and taking your precious time to provide feedback on TripAdvisior. I am glad to read your positive comment on the location of our hotel which is next to mall and closed to MTR station as well as the park infront of the hotel which most...

Kirriemuir, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel has excellent facilities, fantastic staff, great views, especially on the river sides, good restaurants, and lovely rooms. The nearby shopping mall has fabulous shops with many high end designer and jewellery outlets. Sharing is an up and coming area and a fabulous alternative to the island and Central, although within easy travelling distance by taxi or MTR. Well...

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Thank harriskirrie
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear harriskirrie, Thank you for your recent stay with us and taking your precious time to provide your feedback on TripAdvisor. I am glad to read your positive comments on our hotel location which is next to mall plus the easy access by public transport adn MTR. Your compliments towards our room, food and beverage facilities and service from my...

Reviewed 3 weeks ago via mobile

4 of us stayed in a room with 2 queen size beds for 4 days from 15 Jan 2016. The beds & pillows are very comfortable. There is also a bathtub in the toilet. Good security system ~ I.e. need to tap our room card in the lift before it can bring us to the floor we stay. The hotel...

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Thank hongy46
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear hongy46, Thank you for your recent stay with us and taking your time to provide feedback on TripAdvisor. I am glad to read your positive comment on the location of our hotel which is next to mall and mtr station. Your compliment on our security measures and room facilities are well appreciated. Once again, thank you for staying with...

United Kingdom
Reviewed 3 weeks ago

We booked a standard twin room for 4 nights as is near a shopping mall and good transport links in a reasonable price. Check in and check out runs smoothly and we end up have a room with disable facilities which have more space than standard room, deco is a bit dated but clean. Housekeepers were really friendly and keep...

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Thank DingDing2912
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear lollyjollywong, Thank you for your recent stay with us and taking your precious time to provide feedback on TripAdvisor. I am glad to read your positive on our location which is next to mall and mtr station. Your compliments towards our room facilities in particularly to the member of the Housekeeping staff who keep your room tidy and clean...

French Riviera - Cote d'Azur, France
Reviewed 3 weeks ago via mobile

Just wanted to express my sincerest gratitude to you and your team for a function well arranged and catered for. Everyone present was highly impressed and expressed this to me yesterday.  We were having a good buffet in 2+2 cafe, the food and service is excellent. Please pass on our thanks to all staffs on duty during my staying period. ...

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Thank Traveller T
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Traveller T, Thank you for patronizing our 2 + 2 Cafe and taking your precious time to provide feedback on TripAdvisor. I am glad to read your positive comment on the service provided by my collagues at the venue and happy to learn that you had had a wouderful event held in our hotel. Your praise towards the members...

Singapore, Singapore
Reviewed 3 weeks ago

We stayed in this hotel whenever we visit Hong Kong. The service is good and the front desk staffs are helpful. The room is big and comfortable. However the sofa in the room is smaller compared to my previous stays so it is a bit uncomfortable to lie down to do my reading. The toilet flush is not working so...

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Thank Nallebear
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Nallebear, Thank you for your continuous support and your recent stay with us and taking your precious time to provide us with your feedback. I am glad to read your positive comments on our room facilities and your compliment on our services provided. Concerning your comment on the sofa, please be informed that our hotel will keep all guest...

Isle of Wight, United Kingdom
Reviewed 18 January 2017

Just returned from a visit to Shatin in the Northern Territories and stayed at the Royal Park. It was very handy for the MTR station, close to local amenities (including an extensive shopping mall). The hotel itself was friendly, clean, had reasonable accommodation and good (though not extensive) restaurant facilities. Quite suitable for a base, if you're not looking to...

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Thank Philcard
royal p, Executive Assistant Manager – Sales & Marketing at Royal Park Hotel, responded to this review

Dear Philcard, Thank you for choosing Royal Park Hotel and providing your feedback on TripAdvisor. I am pleased that you find our hotel in a very convenient location which is close to MTR and shopping mall. Your compliments on our friendly service, accommodation and restaurant facilities are also highly appreciated. Once again, thank you for staying with us and we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the center of Shatin district and adjacent to New Town Plaza, the biggest shopping mall in Hong Kong. Five minutes walk from MTR station. Easy access to Central and TST by means of public transport. Hotel runs regular comlimentary shuttle bus service to and from TST to hotel. Regular public bus A41 run between Hong Kong International Airport and hotel. The journey takes around 45 minutes. ... more   less 

Additional Information about Royal Park Hotel

Address: No.8 Pak Hok Ting Street | Shatin, Hong Kong, China
Region: China > Hong Kong
Price Range: £86 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Royal Park Hong Kong
Hotel Royal Park
Royal Park Hotel Hong Kong
Hotel Style:
#41 Luxury Hotel in Hong Kong
#43 Family Hotel in Hong Kong
#54 Romantic Hotel in Hong Kong
#55 Best Value Hotel in Hong Kong
#55 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Royal Park Hotel staff and other travellers.
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Questions? Get answers from Royal Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I moved my rooms 3 times within 3 weeks. It seems every room are good in different area.”
 of 5 bubbles 99chand, 14 Feb 2017 | Read review
“Choose a high floor.”
 of 5 bubbles Philcard, 17 Jan 2017 | Read review
“We were on 14 with River View”
 of 5 bubbles 149RobertH, 12 Jan 2017 | Read review
“book an executive room”
 of 5 bubbles TL686, 9 Jan 2017 | Read review
“Avoid 1613 at all cost as it has a connect room with very poor sound proofing”
  • River View Executive Room from level 16
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
5 of 5