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Metropark Hotel Kowloon

No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong China
Traveller (733)
Room & Suite (379)
Palm Court Western Restaurant at the Metropark Hotel Kowloon
Dining (124)

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£51
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£46
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#140 of 605 hotels in Hong Kong
3.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Situated at the heart of Kowloon near commercial and shopping areas, the hotel provides easy access to the main transportation network including subway and railway. Facilities include Chinese & Western restaurants, a bar, a rooftop swimming pool and health club. Airport shuttle and free hotel shuttle bus services are provided. Free broadband Internet access with unlimited usage in all guest rooms and wireless broadband access in hotel lobby and all restaurant outlets are available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese

Location

No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong China
Name/address in local language
2,042Reviews83Q+A100Room tips

Reviews
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Detailed Reviews
RPSmcmahon wrote a review Aug 2022
Hong Kong, China96 contributions20 helpful votes
5.0 of 5 bubbles
We booked a suite for our quarantine back in the early August 2022 and we did not have high expectations regarding cleanliness or the food. We landed in the morning and arrived at the check in desk in the hotel later just after 12pm. We had to queue up for awhile due to the person in front of us who asked one question after another.

We finally went up to our 19th floor room, in the corner which was a bonus as it was a little bit quieter and further away from the lifts. We were surprised by the size of the suite room and pleased with the arrangement of the beds for the 3 of us.
One roll-away bed was placed in the lounge which was a great privacy for my daughter and she also had the chance to watch her own tv series. Overall, the room worked very well for us eventhough we had to do some general cleaning at first.

There was plenty of space to store and to dry our laundy with the laundy rack provided.

They provided food that were not suitable for us so we ordered from outside and arrived at our door within 10mins every time. So, we were so pleased about this.

We were also very happy when we got refunded for shortened quarantine stay. We received it 2 days after checked out and there was no extra fees.

Overall, we were very happy with their service and fast check out. Thank you Metropark!
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Date of stay: August 2022
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Corner room on the top floor is the ones you want! We were in 1903 and it was super quiet!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angel C wrote a review Jul 2020
2 contributions3 helpful votes
5.0 of 5 bubbles
Checked in at Metropark for my mandatory 14 days of quarantine, the receptionist was very professional and efficient. The room was tidy and they provided complimentary fruits upon arrival. I realized that I had forgotten to pack a Hong Kong conversion plug, so I called room service to borrow one and they promptly arrived and dropped off the adaptor in a short amount of time. The food was also quite nice, however, some food items were just slightly bland for my liking.

To my surprise, the hotel sent up a cake and card on my birthday, which was very unexpected and highly appreciated. Thank you Tammy from the Guests Relations department for being so sweet, and thank you Metropark Hotel for a great stay and the birthday surprise. I will definitely be staying here again and will be recommending to friends and family.
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Date of stay: July 2020
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Metropark hotel Kowloon, General Manager at Metropark Hotel Kowloon
Responded 19 Jul 2020
Dear angelhiuyan We must express our heartfelt thanks for your support to Metropark Hotel Kowloon. Your compliment to us especially our Senior Room Attendant, Rita Chu is very much appreciated. Your praise has been passed to her immediately. It is indeed a great encouragement to our collective efforts, and, we will try our every effort to maintain the impeccable service. Once again, we thank you for your valuable comments. We look forward to being of service to you again soon.
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Teri wrote a review Nov 2020
5 contributions7 helpful votes
5.0 of 5 bubbles
As it almost comes to the end of my 14 days quarantine, I want to say a massive thank you for the staff for doing an excellent job. You never worry about the supply of towel/tissue/food as they try their best to accommodate your needs. I appreciate their effort for sending three meals to my room on time everyday. They also check your body temperature every morning. The hotel staff make you feel like home here. I appreciate that they send me a birthday cake. They go above and beyond on every bits of their job during this pandemic time. I chose the room which allows me to open the window so I can avoid air conditioning. The room is spacious so you can do some exercises as all you do is sit and eat here.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kowloon Metropark hotel, 顧客服務/櫃檯辦公室 at Metropark Hotel Kowloon
Responded 11 Nov 2020
Dear teritinlai Thank you for your compliments to Metropark Hotel Kowloon. It is definitely an important motivation for us to provide impeccable service to our guests. We will do our best to ensure every of our guests stay memorable.
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JJYYAP wrote a review Sept 2021
3 contributions1 helpful vote
1.0 of 5 bubbles
I was quarantined in the MetroPark hotel, Kowloon, Hong Kong from July 13 - July 27. To my utmost disgust and horror, although I paid hkd 880 per night, I was given a deluxe room which was full of dust and mold. I called up the receptionists to mention to them, they just sent me some sanitising Kleenex to ask me to clean the room by myself.

1)The furniture are very old and used, as well as tattered. The carpet design is very frightening. It is literally zebra patterns. In addition, the curtains are awfully stained and the bed skirt has a rather big patch of stain.

2) The curtains were full of dust. When I drew the curtains everyday, I could see the dust flying in the air. I had to use my facial mask when drawing the curtains every morning and night.

3) The hangers were full of dust. and the closet door was covered with dust as well as mold. The wooden panels have a thick layer of dust which made me feel very uncomfortable.

4) The light shade in the ceiling of the bathroom was stuck with mold and dust. Every morning and evening when I guggled my mouth, again I threw up because I looked up to the ceiling and the light shade was right on top of me.

5) The food was mediocre... the blanched veggie was not fresh and couldn't be eaten...菜渣。and for the fourteen days I was eating alternately 残 旧小 白 菜 and `菜心 until these last two nights I had to request for different types of veggie.

For my two weeks that I cooped up in the hotel, my physical and mental health were really badly affected. During my stay, I did write in to the hotel to make my complaint and ask them how could they let me stay in such an unhealthy and unclean room whereby I had been inhaling dust all the time and there was no breather. The duty manager who read my complaint just said sorry and brushed me off to say they couldn't help me further.
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Date of stay: July 2021
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Worst ever hotel that charged 880 per night, and gave you the dirtiest and cheapest food quality.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kkraus wrote a review Dec 2023
Salt Lake City, Utah127 contributions41 helpful votes
4.0 of 5 bubbles
This hotel is well located for visiting Hong Kong but not paying the room rates for Causeway Bay and other Hong Kong Island hotels. It is walking distance to the Women's Market and also Temple Street Night Market and even to Tsim Sha Tsui locations. An Uber from the Peak on Hong Kong Island to the hotel at early evening was $191 HKD = $24 USD.
The staff were very helpful to us, printing a visa document we needed and making phone calls for us about our missing luggage that the airline misplaced. The luggage team were there for us too - taking the luggage delivery from the airline while we toured and also storing it for us a few hours after checkout.
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Date of stay: November 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bob Mo wrote a review May 2021
Hong Kong, China42 contributions22 helpful votes
4.0 of 5 bubbles
I have stayed in three other quarantine situation hotels in Hong Kong and this is the best. The room itself is adequate in every way but not outstanding. Where the Metropark excels is in the friendly attentive staff which I would give 5 starts too, and the food choices and presentation is very good. (Bring your own condiments and serving items like a real plate) I actually looked froward to the three meals they brought me each day, a lot of it tasted like real home cooked offerings. The bed is top quality comfortable for restful sleep. Thank you Metropark staff for the good feeling in staying here!
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Date of stay: May 2021
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Metropark hotel Kowloon, Guest Services / Front Office at Metropark Hotel Kowloon
Responded 19 May 2021
Dear Bob M Thank you for your compliments to Metropark Hotel Kowloon. It is definitely an important motivation for us to provide impeccable service to our guests. We will do our best to ensure every of our guests stay memorable. We look forward to welcoming you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kahluamadness wrote a review Jan 2020
Manila2 contributions4 helpful votes
1.0 of 5 bubbles
I have been chasing this property now for over a month as they charged my credit card BEFORE it was supposed to be charged and within free cancellation range. I was not supposed to be charged but they still stole 1 night's rate from my card. I have been emailing but have not received my refund yet.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MTPKLN, Front Office Manager at Metropark Hotel Kowloon
Responded 19 Jan 2020
Dear kahluamadness In regards to above mentioned subject, please provide your full name, stay period and send to us as below email address am.hkkl@metroparkhotels.com or reply.hkkl@metroparkhotels.com then we will immediately to chase and follow up with you. Thank you
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Tallulah_9 wrote a review Mar 2023
Burton on Trent30 contributions30 helpful votes
3.0 of 5 bubbles
This hotel is good value as it is pretty cheap plus it has a gym and pool which have just been refurbished. We found it clean, the room size was good for a city and the location is fine as quite close to a metro station. Breakfast was decent for what we paid and given we prefer western style which they catered for well. The hotel is badly in need of updating. It is dark and old fashioned and despite proclaiming to be a no smoking zone the corridors smell of smoke. There were portable air con units in the corridors and room, which already had built in air con, not sure if this is a covid or damp thing but you did need them, however they were too bright and noisy to leave on at night. It served its purposes for us as a sightseeing base but I wouldn't stay there again unless I was on a really tight budget - it came as part of a package for us rather than us picking it!
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Date of stay: March 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Metropark hotel Kowloon, Guest Services / Front Office at Metropark Hotel Kowloon
Responded 20 Aug 2023
Dear Tallulah_9 Thank you for staying with Metropark Hotel Kowloon. Please accept our sincere apologies for the smell of cigarette in the room. It was probably caused by other guests staying at your floor. As our hotel is a smoke-free hotel, our housekeeping staff will look into the matter and monitor closely to ensure a fresh environment. We look forward to being of service to you in the near future.
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Hannele L wrote a review Oct 2023
8 contributions7 helpful votes
4.0 of 5 bubbles
Hotel is in good location and even if there is about 500 m to the nearest metrostation ( Mongkok East) it was not a big disadvantage. In the warm weather is a good walking distance. We did not use breakfast, because the time difference made us sleep at least to 10 am. There was Starbucks near and we enjoyed out breakfast mostly there. And there is also Mc Donald´s and 9 eleven store nearby, if you need quickly something. The beds we very good in our opinion, hard enough. When there was noise in the corridors it disturbed our sleep quite much. Hopefully it did not happen every night. From the other rooms the noise was not heard so much. The swimming pool in the roof terrace was nice with warm water. The gym was small with some treadmills and dumbbells. It was not very spacious, but you could do some exercises if you plan well :) The cleaner can be ordered by the button in the room.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristeen H wrote a review Feb 2024
Glasgow, United Kingdom36 contributions8 helpful votes
4.0 of 5 bubbles
The hotel is nice enough but is looking a bit tired in areas.
The staff were friendly and helpful, nothing was too much bother.
The rooms were spacious, comfortable and clean.
The location was good, close to shanghai Street and the hotel provides transport to get there.
You can also get a bus across the road from the hotel that takes you straight to the harbour.
We had about 4 hour wait to get in to our room but our luggage was kept safe for us while we went for something to eat.
Overall we had a pleasant stay at this hotel
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elly asked a question Nov 2023
2 contributions
Is the buffet breakfast a good range? Thanks
Sodama asked a question May 2021
Greater London, United Kingdom5 contributions1 helpful vote
Did the rooms get re-decorated couple years ago? Were the carpet also replaced?
Answer from lauraniculae
Toronto, Canada17 contributions31 helpful votes
About half hour from the airport if there is no traffic. And this is a good hotel for that as the prices are fair and there is a shuttle that takes you from the harbor and back to the hotel.
Dlancs asked a question May 2019
lancashire185 contributions37 helpful votes
Is the restaurant Teresas kitchen still open next to the hotel?
Sydney, Australia18 contributions8 helpful votes
Hi Yes it is 😊
Nitin D wrote a tip Nov 2023
Mumbai, India54 contributions47 helpful votes
4.0 of 5 bubbles
"Be careful if you are taking a taxi from Mongkok East Station Exit B (on the East Rail line). It should not cost more than max 38-40 HKD "
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RPSmcmahon wrote a tip Aug 2022
Hong Kong, China96 contributions20 helpful votes
5.0 of 5 bubbles
"Corner room on the top floor is the ones you want! We were in 1903 and it was super quiet!!!"
Read full review
Vic C wrote a tip Nov 2021
Hong Kong, China33 contributions30 helpful votes
2.0 of 5 bubbles
"choose another hotel, if can"
Read full review
JJYYAP wrote a tip Sept 2021
3 contributions1 helpful vote
1.0 of 5 bubbles
"Worst ever hotel that charged 880 per night, and gave you the dirtiest and cheapest food quality."
Read full review
197Kumar wrote a tip Nov 2019
Canterbury, United Kingdom8 contributions25 helpful votes
4.0 of 5 bubbles
"We were on the 11th floor and did not have any problem with noise"
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
£52 - £98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
京华国际酒店, 香港九龙维景, 九龙维景, metropark hotel kowloon
LOCATION
ChinaHong KongKowloon / Kowloon City District / Mong Kok
NUMBER OF ROOMS
487
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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METROPARK HOTEL KOWLOON - Updated 2024 (Hong Kong)

Frequently Asked Questions about Metropark Hotel Kowloon
Which popular attractions are close to Metropark Hotel Kowloon?
Nearby attractions include Hong Kong Sneakers Street (0.3 miles), Richmond Shopping Arcade (0.3 miles), and Shui Yuet Temple (0.2 miles).
What are some of the property amenities at Metropark Hotel Kowloon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Metropark Hotel Kowloon?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Metropark Hotel Kowloon?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Metropark Hotel Kowloon?
Yes, parking is available to guests.
What are some restaurants close to Metropark Hotel Kowloon?
Conveniently located restaurants include HeSheEat, TAP: The Ale Project, and Fresh Fresh Bakery.
Are there opportunities to exercise at Metropark Hotel Kowloon?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Metropark Hotel Kowloon have airport transportation?
Yes, Metropark Hotel Kowloon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metropark Hotel Kowloon?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropark Hotel Kowloon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Metropark Hotel Kowloon?
The staff speaks multiple languages, including English and Chinese.
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