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Dorsett Wanchai, Hong Kong

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Dorsett Wanchai, Hong Kong
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2,971 Reviews from our TripAdvisor Community

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Showing 2,455: English reviews
Christchurch, New Zealand
Reviewed 2 days ago NEWvia mobile

The Dorsett was comfortable and central. Be prepared, rooms are very small, had to upgrade to bigger more expensive room on arrival. We are bed snobs, and we were not disappointed! Very comfy bed and linen. Staff very friendly and accommodating .

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Helpful?
Thank vanessa a
Reviewed 5 days ago NEWvia mobile

It's a walkable 10-15 from Times Square, where there's a train station. The staff were busy and sometimes curt but efficient and polite. You can get free wifi in your room depending on the mood of the person at the front desk. For best value for money I would recommend a room at a high level with a city view,...

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Helpful?
1Thank Aubrey C
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Aubrey, Thank you very much for your comments. We are sorry that the service from some of our staff didn’t quite meet your expectation this time. Rest assured that training will be reinforced towards all front line teams in order to prevent the same from happening again, sorry for the inconvenience caused. On the other hand, all guests who...

Wakefield, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel is situated across the road from the 'Happy Valley' racecourse. ( a must even if you don't like horse racing) Time Square shopping centre is about a 15 minute walk, the metro station is on the lower floor. The rooms are very small, but adequate, we were upgraded FOC to one of the newly refurbished ones. We didn't...

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Helpful?
1Thank tina2957
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Tina, Thank you very much for your comments. We are happy to know that you like the signature racecourse view from our room and find our hotel conveniently located. It’s also great that the free smart phone equipped with unlimited internet, Wi-Fi hotspot, free local and IDD calls had given you a great deal of convenience. On the other...

Manly, Australia
Reviewed 1 week ago NEW

We stayed here with our three teenage children sharing two double beds in the quad room. Tight living but we were up and out all day so good base. OK location not far from the central districts. Service OK.

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Helpful?
Thank TribeTravel
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear TribeTravel, Thank you for your great comments. We recommend you to check out our other room types that measure up to 48 sq. m. next time for a more spacious and comfortable stay. We will also keep the spirit up to ensure exellcent services to be rendered in all the future times. Look forward to welcoming you back for...

Amsterdam, The Netherlands
Reviewed 1 week ago NEW

This is a average hotel located in the heart of Wanchai close the shops. The tram stops in front of the hotel. Rooms are small but nice. The staff does not speak very good English. The breakfast is an absolute disaster. As the restaurant is far too small for the hotel we had to wait for 20 minutes before we...

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Helpful?
1Thank Rvanhoften
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Rvanhoften, Thank you for your comments. We are sorry that the service from some of our staff didn’t meet your expectation this time. Rest assured that training will be reinforced towards all front line staff in order to render excellent services under any circumstanes. Sorry for the inconvenience caused. We also appreciate your feedbacks towards the breakfast which keep...

Biarritz
Reviewed 1 week ago via mobile

Location is good , 5 min walk from wan chai main streets. Rooms are small but the bed is very comfortable. Staff is friendly , and service is also good. Easy to get taxis from the lobby. Would recommend this hotel.

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Helpful?
1Thank Couplehcmc
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Couplehcmc, Thank you for your comments. We’re happy to know that you had a great stay with us this time. We highly recommend you to check out our other room types that measure up to 48 sq. m. for a more spacious and comfortable stay. Apart from taxi, we also hope you had the chance to check out our...

Reviewed 1 week ago

Husband and I arrived late due to flight delays to find that we were upgraded to a premium room on the top floor for the week! Had a very nice view . The free use of a mobile phone was invaluable during our travels and we appreciated the hotel's various free shuttles into town. Hope to stay here again.

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Helpful?
3Thank Autumn P
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Autumn P, thank you for your comments. We are happy to know that you had a great stay with us and liked the great views from our guestrooms. The free smart phone that offers guests unlimited internet and IDD calls to selected countries as well as the free shuttle service that goes to 16 major destinations in town are...

Durham, United Kingdom
Reviewed 1 week ago

We stayed here for 2 nights in early December. We arrived early from off a long flight from Manchester, and we were very pleased when we were told that there was a room available for us straight away. We really appreciated this! The room wasn't large, but it was clean and we were lucky enough to have a nice view...

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Helpful?
3Thank Nicola M
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Nicola, Thanks for your comments. While our hotel is located amid the city centres of Causeway Bay and Wanchai, we hope you had the chance to make use of our free shuttle service that goes to 16 major destinations in town this time. We also hope you had made use of our ‘Eat & Shop Like A Local’ booklet...

Reviewed 1 week ago

We had been staying during new year for 4 days and couldn't find anything to complain about.The room was nice and clean, very comfy bed and we can even see some firework on new year eve in our room. The convenient things that we like about this hotel is a shuttle bus to pick up and drop off to many...

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Helpful?
1Thank Tavitara
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Tavitara, Thank you very much for your guest comments. It is indeed motivating and we will definitely keep the spirits up in the future. We look forward to welcoming you back for another promising stay soon.

bkk
Reviewed 1 week ago

In the past decade, I spend my New Year' holiday at Dawsette Wanchai hotel( formerly Cosmopolitan hotel) where I am familiar with people and places. Last 28 December 16 it was my first official stay at newly opening Dawsette Wanchai 's one bedroom suite on 23 th floor. The suite was superb, equipped with luxurious items such as massage electric...

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Helpful?
Thank sopapanr
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear sopapanr, It’s truly our plesaure to have you staying with us again. We hope the facelift of our hotel has brought you a fresh experience yet the great services as usual. Your compliments will be passed onto the team personally and we will definitely strive for continuous improvement in the future. We all look forward to welcoming you back...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: £83 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Wanchai, Hong Kong 4*
Number of rooms: 454
Reservation Options:
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#49 Best Value Hotel in Hong Kong
#69 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#88 Luxury Hotel in Hong Kong
#103 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floors with city / racecourse view.”
 of 5 bubbles TribeTravel, 9 Jan 2017 | Read review
“ask for high floor with view of the horse racing course . Friendly front officers are helpful as well as concierges.”
  • enjoy your fruit basket at this table
  • living area with massage chair
  • best sleep
 of 5 bubbles sopapanr, 3 Jan 2017 | Read review
“Happy Valley view and higher the floor the better”
 of 5 bubbles PaulS187, 3 Jan 2017 | Read review
“High rooms overlooking racecourse”
 of 5 bubbles Kit53, 28 Dec 2016 | Read review
“rooms near the elevators seems to have good views :)”
 of 5 bubbles 210ashwink, 28 Dec 2016 | Read review
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