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Dorsett Wanchai, Hong Kong

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3,028 Reviews from our TripAdvisor Community

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Showing 2,503: English reviews
Reviewed 20 February 2013

We stayed 5 nights at the Cosmopolitan Hotel in January 2013 and thoroughly enjoyed our stay. The hotel is in a great location, within walking distance of Wan Chai and Times Square. The rooms were always very clean and comfortable. The staff are very well mannered, friendly and helpful. We had a good deal on the rooms as we pre-booked...

2Thank Akuma_81
Singapore, Singapore
Reviewed 18 February 2013

Stayed at Cosmopolitan in February 2013 during CNY period with a family of 4 adults. The service is good, and free shuttle bus service makes traveling more convenient. Booked family room and the room size if good for 4 adults -- nothing to complain about taking into considering it is located in HK. Bed is comfortable (2 King Size beds...

Moncton, Canada
Reviewed 16 February 2013

I have been a guest of this hotel since back in the opening and prefer to stay there on occasional HK stopovers, unless I dont have time to go to the city, then I stay at the airport. The hotel itself has changed a bit since the first days, but that meaning in a good sense. Service is what you...

Thank UWadlinger
Calgary, Canada
Reviewed 14 February 2013

Great Stay at Cosmo Stayed with my friend for 3 days at Cosmo, I just love the orange room very much (you can choose from green, yellow or orange). Room is tidy and clean, great services from Front desk and Housekeeping staff. We did went to the nearby Happy Valley racecourse to watch live horse racing on Wednesday, which was...

Thank Jennifer E
New York City, New York
Reviewed 12 February 2013

This hotel had a lot of groups coming and going. It is perfect for groups (and maybe business). However, it is not in the greatest location for tourists on their own. It was hard to walk anywhere from the hotel. I'm sure the racetrack view is nice, however, the other side of the hotel faces a CEMETARY! creepy! Hotel rooms...

1Thank deborahanne312
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Daborah, With a wide range of well-appointed facilities and amenities together with its convenient location amid Causeway Bay shopping and Wan Chai business area, Cosmopolitan hotel is popular among both leisure and business travelers who come as individual travelers or delegation groups. While it takes only an 8-minute walk towards Causeway Bay subway station and series of entertainment and...

Clark Freeport Zone, Philippines
Reviewed 11 February 2013

I stayed here for 3 days. Location is very good, near by Causeway Bay and hotel provide free shuttle bus to metro station. Near by OCean park as well. Used 5 mins to checking in, every staff is feeling active and happy. Excellent bell service.

Thank huilliban Y
Sydney, Australia
Reviewed 10 February 2013

Stayed at the Cosmopolitan Hong Kong in late January 2013. A decent hotel which covers the basics. They advertise shuttle buses that take you to different locations in Hong Kong - however, it's a long wait in between buses so sometimes you're better off taking a taxi. Then, there is the amount of people waiting for the shuttle bus -...

Thank Lizzymckenzie
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Lizzy, thank you very much for your review and we hope you had a delightful stay in our well-appointed guestroom that overlooking the spectacular racecourse view with the friendly services rendered by the professional team and we’ll brief the team who takes care of shuttle service to keep up with the standard of services in all circumstances. Your comments...

San Francisco, California
Reviewed 10 February 2013

This was by far the best hotel we stayed at in all of Asia during our 2 week stay in Bangkok, Pattaya, Hong Kong, and Guangzhou. Management does a great job of properly training all employees and paying attention to all the little details. The lobby has this really nice jasmine perfume smell that is perfect for the ambiance. The...

2Thank Flow S
Arnside, United Kingdom
Reviewed 8 February 2013

Stayed here on business in March 2012 - had a Course view room, which was clean, comfortable and fairly spacious (especially by Hong Kong standards). The hotel is very convenient for tourist and business locations, taxi's are cheap and frequent and there are numerous free shuttle bus services. Staff were very helpful and friendly. Breakfast was average although we did...

1Thank karen p
Reviewed 6 February 2013 via mobile

Very clean hotel with great staff. No heating working in bedrooms so take a few spare jumpers. Wi-fi works better than at home You need a taxi to get anywhere Amazing views of racecourse above 20th floor Hotel lacks a proper bar as you can only sit in a cold windy reception that has 3 open doors next to triple...

1Thank Bessacarrlad
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Thank you for your feedback. We hope you had enjoyed the comfortable guestroom overlooking the breathtaking racecourse view, and we’re glad that you were pleased with the cleanliness inside the hotel, warm hospitality from our professional team and enjoyed surfing internet with high speed of 100mb offered throughout the hotel. While the air-condition of the hotel is maintained at a...

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: £77 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#52 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Bury, United Kingdom
9 months ago
Dunedin, New Zealand
Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms facing street, not cemetery”
 of 5 bubbles 995daweiy, 28 Mar 2017 | Read review
“All Hong Kong hotel rooms are small”
 of 5 bubbles 79nadiab, 27 Mar 2017 | Read review
“higher up rooms and you get a good view of the race course -happy valley”
 of 5 bubbles D1027LEanthonyw, 24 Mar 2017 | Read review
“if available, choose a room facing the horse racing track, it is quite an experience especially for your children”
 of 5 bubbles god_able, 20 Mar 2017 | Read review
“race course view is better, other side is cemetary view”
 of 5 bubbles 102ninak, 19 Mar 2017 | Read review
5 of 5