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Four Seasons Hotel Hong Kong

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Four Seasons Hotel Hong Kong
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2,585 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Hotel Hong Kong
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Showing 2,118: English reviews
tpe
Reviewed 17 October 2013

very difficult to book the restaurant and teh hotel could not help anything every time .. they never remember you ... rooms is ok but need to book a harbor view room .. the hill view is not good at all ... very noisy as it close to the city streets .. a lot of traffics .. the concierge could...

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Helpful?
Thank Henry T
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear Henry T, Thank you for passing on your feedback. I was disappointed to read that you had some concerns in regards to confirming restaurant reservations and the way it was handled. I welcome you to email me at generalmanager.hkg@fourseasons.com should you wish to discuss this further. I look forward to hearing from you soon. Thank you again for sharing...

Paris, France
Reviewed 15 October 2013

The service at his hotel is amazing. Staff was very helpful and nice without being pretentious. I was there for a business trip and packed quickly so forgot some toiletries. I called housekeeping and they brought me a big pack of toiletries immediately. Four Seasons also has nice L’Occitane products in the bathroom. The room was decorated very nicely, and...

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Helpful?
1Thank FriedChicken2
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear FriedChicken2, Thank you for sharing your feedback. I am extremely pleased to read that you found the staff to be very helpful and the hotel facilities met your expectations. We look forward to welcoming you back on your next visit to our city. Thank you so much for the support. Sincerely, Quinton Lu Hotel Manager

Singapore, Singapore
Reviewed 14 October 2013

We are family of three. We travelled with our 4 yrs old and stayed at the Four Seasons for one week. Superb experience..! The hotel makes so much effort looking into every detail. The entire room was child proof. On the first day, they gave a welcome card, hand written with stickers, chocolates and gummies for the little one. Few...

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Helpful?
1Thank Wiggles123
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear Wiggles123, Thank you very much for taking the time to share this glowing review here on TripAdvisor. I was delighted to learn that you and your family thoroughly enjoyed the stay and look forward to sharing your kind words with the team. Your support truly means very much us. Thank you once again for sharing. Sincerely, Quinton Lu Hotel...

Cobram, Australia
Reviewed 13 October 2013

If service is important to you then you can't beat a Four Seasons. Hong Kong does not disappoint with every encounter with staff an absolute pleasure. Hotel is well located, well appointed and oh so professional. Ate in both Caprice and Lung King Heen restaurants for a wonderful experience both times. Great place to stay in Hong Kong.

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Helpful?
1Thank janice b
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear janice b, Thank you for your review on Four Seasons Hotel Hong Kong. I was pleased that you were not disappointed with your stay and every encounter with our staff was a pleasurable experience. It is so nice to read that you enjoyed dining at both of our Michelin-starred restaurants and consider Four Seasons Hotel Hong Kong to be...

Bluffton, South Carolina
Reviewed 12 October 2013

Returned to Hong Kong after 20 years and this was luxury! From Hotel greeter at the Airport who whisked us through Customs, to a driver waiting with hot towels and cold water....Not that much more than a taxi and so worth it....Room with Harbour view with a third bed for our adult son, who's birthday we were celebrating....Very comfortable beds...

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Helpful?
2Thank motownammain
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear motownammain, Thank you for taking the time to leave us a review on TripAdvisor following your stay with us and it is delightful to hear that you loved your return visit to Hong Kong after twenty years! We do work incredibly hard to make sure that we provide the highest level of service for our guests, and was pleased...

london
Reviewed 11 October 2013

I stayed at the Four Seasons in Hong Kong for my birthday and wow did they make it unforgettable. I had champagne and truffles sent up to my room. The staff all said happy birthday. The hotel was in the best location, right next to everything you could ever need. There is also a free shuttle service from the Central...

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Helpful?
1Thank shivali s
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear shivali s, It was our great pleasure having you stay with us on your birthday and I am so pleased that it was a memorable experience for you. We are very fortunate to enjoy such a central location as part of the ifc complex, close to the entertainment facilities, public transportation and the fabulous shops at ifc Mall are...

Manila
Reviewed 11 October 2013 via mobile

The Four Seasons is obviously an excellent hotel. It's very conveniently located, and there's even a little park in front of it where you can take in some fresh air (or air as fresh as you can take in in a metropolis like Hong Kong). Room service food though left a lot to be desired but with IFC so close...

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Helpful?
3Thank M V
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear M V, Thank you for taking the time to post a review on the site following your stay with us and I am thrilled to hear that you found us to be an excellent hotel. We're very fortunately to enjoy such a central location and that you were able to benefit from the convenience it offered. We do hope...

hk
Reviewed 9 October 2013

My husband & I are local residents of hk and we have just stayed one night on 8/10 here to celebrate his birthday(on 9/10). We have booked a Club Harbor View Room with access to the Executive Lounge. Spacious room with good amenities, more than I expect. This was the 1st time we tried the Spa at Four Seasons HK....

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Helpful?
2Thank Siulo W
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear Siulo W, Thank you so much for your review following a stay for your husband's birthday and we certainly enjoyed participating in the celebrations. I was thrilled that you felt it was a truly good experience overall and had particularly enjoyed the time spent at the Spa despite the confusion over the arrangement of the therapists, for which we...

Yekaterinburg, Russia
Reviewed 9 October 2013

We stayed at the Four Seasons Hong Kong for a few days in August 2013 to celebrate the birthday of my husband. According reviews in Trip Advisor we found some good hotels, but 2 michlin star restaurants at one hotel made ​​us choose exactly Fours Seasons. What we have never regretted! We had transfer from the airport by Mersedes what...

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Helpful?
Thank Elena E
QuintonLu, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review

Dear Elena E, Thank you for taking the time to write about your stay with us. We were pleased to hear of your positive experience at Four Seasons Hotel Hong Kong, and will be sure to share your feedback with our entire team. We strive to exceed our guest's expectations and really appreciate you taking the time to provide such...

Mumbai (Bombay), India
Reviewed 9 October 2013

I was there on a work trip and from the start to the end, it was absolutely wonderful staying at the hotel. The standard rooms are quite large and spaced out, with a view of the city. I like how you can sit on the ledge on the inside of the window and lookout whilst you sip your tea or...

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Helpful?
Thank michelleyadav

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Staying in Central

Neighbourhood Profile
Central
When people think of Hong Kong, most imagine movies with famous skyscrapers dominating the skyline. The area widely known as Central is the major financial hub and entertainment district, which truly lives up to the saying, “work hard, play hard.” Bars stay open late into the night and there just happens to be a street party every weekend. Although everything seems to be operating at lightning speed, Central is full of quiet, hidden gems. Nestled between office towers are wet markets and some of the city’s oldest restaurants dating back to the 1960s. Feeling a bit overwhelmed? Retreat from the crowds by exploring beautifully restored historical buildings and even a green oasis of botanical gardens.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivalled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is home to two Michelin starred restaurants - two-star French restaurant Caprice and Michelin three-star Chinese restaurant, Lung King Heen. ... more   less 

Additional Information about Four Seasons Hotel Hong Kong

Address: No.8 Finance Street, Central, Hong Kong, China
Region: China > Hong Kong > Central
Price Range: £388 - £784 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Number of rooms: 399
Reservation Options:
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong
Hotel Style:
#1 Family Hotel in Hong Kong
#2 Spa Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#5 Business Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Hong Kong staff and other travellers.
9 questions
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Questions? Get answers from Four Seasons Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room is good”
 of 5 bubbles ARAKIFUMIO, 22 Mar 2017 | Read review
“Ask for high floor harbor view.”
 of 5 bubbles stevew357, 21 Mar 2017 | Read review
“I'd really recomend executive club rooms, breakfast, snacks, and drinks throughout the day.”
 of 5 bubbles SR271, 20 Mar 2017 | Read review
“Ask for a room with a Victoria Harbor view.”
 of 5 bubbles jlkb, 18 Mar 2017 | Read review
“We chose a harbour deluxe room which at the time of booking was the cheapest option'”
 of 5 bubbles lindsap_L, 14 Mar 2017 | Read review
5 of 5