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Novotel Citygate Hong Kong

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Traveller (1626)
Room & Suite (861)
Pool & Beach (129)
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Overview
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“cable car”(306 reviews)
“outlet mall”(175 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,405)
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3,618 results
Traveller rating
1,891
1,307
315
66
39
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LanguageEnglish
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1,891
1,307
315
66
39
Show reviews that mention
All reviewscable carclose to the airportoutlet mallfree shuttlengong pingbig buddhalantau islandtung chungcity gateairport hotelpremier loungeminutes from the airportshopping centrebetween flightsshuttle serviceshort stayan early flight
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1 - 5 of 3,618 reviews
Reviewed yesterday

Good quality hotel overall, but a few things that detracted from giving it 5 stars. 1) The room layout is strange, with no separate bathroom. The bathroom is sort of part of the living room, with toilet and showers just behind a glass door. Ok...More

Thank OzzieFlyer007
Hotel's Favourite
Reviewed 3 weeks ago via mobile

1st reason why I recommend this hotel. 1. it has a shuttle service from the airport 2. located very near to train station 3. hotel building is connected to Novotel Outlets Mall..😉 4. located near the cable car terminus 5. excellent food and room plus...More

1  Thank Rech D
Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 3 weeks ago

Dear Rech D, Thank you so much for your wonderful review of Novotel Citygate. I am delighted to learn that you enjoyed your stay with us and thank you for highlighting the sustainability initiatives that we have initiated throughout the hotel as part of Accor...More

Reviewed yesterday

Make sure to follow the instructions supplied by the hotel for the free bus transfer from the airport to the hotel. The hotel is very conveniently located for a stop-over in Hong Kong and provides excellent facilities. The staff is very friendly and helpful. We...More

Thank Reinhard H
Reviewed yesterday

Good hotel near the airport, it has free shuttle, also has direct acces to a shopping mall and metro station. The rooms, staff and facilities are very nice. The restaurants close at 10 pm, there's only an open bar with few dinner options but they...More

Thank Ayako H
Reviewed yesterday

Loved the attention of staff, the room facilities, restaurants and cafes -including access to Citygate shopping centre and the gondola the Great Buddah. I found the bed very comfortable, liked the shuttle to the airport and the food choices on site. We think everyone can...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$150 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hong Kong
#37 Business Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$150 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hong Kong
#37 Business Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1626)
Room & Suite (861)
Pool & Beach (129)
Dining (123)
Amenities (67)
Business Centre & Event Rooms (21)
Family and Play Areas (4)
Questions & Answers
Ask a question
lingsj
28 May 2018|
AnswerShow all 3 answers
Response from Mimi M | Reviewed this property |
Great location for Disneyland. Not much activities for kids within hotel except food and shopping. However, the hotel is nearby the station where you can take cable car to Lantau Island. Check out Ngong Ping 360 Skyrail... More
0
Votes
yeowon
28 May 2018|
AnswerShow all 4 answers
Response from Cannonballer | Reviewed this property |
I believe it was 178HKD plus 10% service charge. A very nice buffet
1
Vote
Leilani L
17 May 2018|
AnswerShow all 4 answers
Response from Anne W | Reviewed this property |
An executive premier suite won't suit your needs. Its a big room, but your teenagers aren't going to be very comfortable on a small sofa bed! I'd go for adjoining rooms.
0
Votes
Room Tips
"Higher floors have a better view"
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"Go for the executive floors as you get lounge which is superb plus great views"
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"I recommend a club room. The club lounge facility is excellent with good views, afternoon tea and evening..."
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"Pay extra for a Executive room"
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