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Sofitel Nanjing Galaxy

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640 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Greater Sydney, Australia
Reviewed yesterday NEWvia mobile

Stayed five nights in Jan 17 at the Sofitel Nanjing Galaxy in an executive room on a business and pleasure trip. Reception was quick and easy the the receptionist was nice and friendly. The room was very nice and met expectations with a nice King bed, good sheets and pillows, and a great marble bathroom. They also provided a good...

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Helpful?
Thank Ahmad M
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Second time staying at this hotel. Check in process - smooth & quick Room - very spacious & comfortable. Very nice bathroom with big relaxing tub & good size shower Room service - fairly quick, but hotdog came in an overly large dry bun. Advertised with ketchup & mustard but none came. Breakfast - ambiance too dark & moody for...

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Thank AmzJoseph
Reviewed 2 weeks ago

Before I visited Nanjing, I searched hotels around that area. Sofitel jumped out to my eye, good reviews and nice location. But after I booked this hotel, the nightmare just began. 1. Using third party to redeem the points, they couldn't find your reservation. if you came from foreign, I persuade you never choose this method to book this one....

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Thank Lin C
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy, responded to this review

Dear guest, Thank you for taking the time to share your feedback. We should like to take this opportunity to apologize for any trouble our service may have caused you. Your comments has been documented and will certainly be looked into. Our reservation system was acting abnormally, which leds your inconvenience. As by now, your room charge is in the...

Hong Kong, China
Reviewed 12 December 2016 via mobile

Staff were great and helpful. Room a bit dark for me. I prefer more light :) However, I'm not really like their breakfast. Too less choice for western and mainly for Chinese style. The congee can be better... the steam bread can be improve. Hotel just left side of the shopping mall with plenty of restaurant you can choose for...

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Thank airron1125
Melbourne, Australia
Reviewed 4 December 2016

Having never been to Nanjing I was excited to explore the cultural city of China and wanted a nice place that was also central, so Sofitel became my choice! The check-in was okay, the lobby is nothing special, but I made it through and once settled in I was in for a really nice stay, mainly due to the Club...

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Thank JohnTGN
Dublin, Ireland
Reviewed 20 October 2016 via mobile

Rooms smell of smoke even when asked for non smoking. Lobby unimpressed and looks dated like rooms. Bed hard. Hotel smells of Chinese food. All of these comments have been mentioned by other guests. Lucky I stay here one night otherwise would leave.

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Thank Robin186605
SofitelGalaxyNanjing, Guest Relations Manager at Sofitel Nanjing Galaxy, responded to this review

Thank you for sharing your review on Trip Advisor following your visit to the Sofitel Nanjing Galaxy. We are really flattered to read your thoughtful comments. Your experiences have been fully awarded by us. Please kindly accept our sincerely apologize. All your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

Hong Kong, China
Reviewed 10 October 2016

The location is a little far form the metro station, but you can still get to there by public bus or taxi easily as the hotel is quite near to the main railway station. The room is spacious and comfortable, i enjoyed this stay and i was also surprised by the moon-cake and fresh fruit prepared by the hotel. The...

Review collected in partnership with Accorhotels.com
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Thank jimmyfok2016
SofitelGalaxyNanjing, Manager at Sofitel Nanjing Galaxy, responded to this review

Thank you for sharing your review on Trip Advisor following your visit to the Sofitel Nanjing Galaxy. All your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

Hong Kong, China
Reviewed 30 September 2016 via mobile

I have stayed at this hotel multiple times this year with work. They have a great buffet breakfast with very helpful staff. In fact the staff in checkin and concierge are very knowledgable and their command of English is ok and constantly improving. This hotel is maturing nicely. It's location is not central but with cabs or uber, and the...

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Thank hagmam68
SofitelGalaxyNanjing, Manager at Sofitel Nanjing Galaxy, responded to this review

Thank you for sharing your review on Trip Advisor following your visit to the Sofitel Nanjing Galaxy. All your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

Dubai, United Arab Emirates
Reviewed 22 September 2016 via mobile

After previous trips to Nanjing and staying in the horrible Holiday Inn, Sofitel was a welcome refuge! Clean and luxurious, it was a good option for a business trip. Service was good, breakfast buffet had enough options although it was nothing outstanding. Location was good for my needs, and there was a Starbucks next door which is perfect for me...

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Thank AmzJoseph
SofitelGalaxyNanjing, Manager at Sofitel Nanjing Galaxy, responded to this review

Thank you for sharing your review on Trip Advisor following your visit to the Sofitel Nanjing Galaxy. All your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

Singapore
Reviewed 16 September 2016

i came back there after a year and had a pleasant and much better time. they remembered me and my room this time and had not to describe it. just enjoyed the high view and the whole around. was a pleasant stay just nice - although i still cannot cope with this 10.00 end of breakfast thing. it is better,...

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Thank Toaster80
SofitelGalaxyNanjing, Manager at Sofitel Nanjing Galaxy, responded to this review

Thank you for sharing your review on Trip Advisor following your visit to the Sofitel Nanjing Galaxy. All your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sofitel Nanjing Galaxy is a French luxury hotel brand chain under Accor Hotel Group and locates in the heart of the Hunan business and entertainment district. Glistening on the city skyline, this luxurious property is an inspired fusion of French flair, Chinese tradition and 21st century innovation. There is an excellent choice from 352 rooms, including superior room, luxury room, prestige suite, club prestige suite and more to meet your needs. ... more   less 

Additional Information about Sofitel Nanjing Galaxy

Address: No.9 Shanxi Road, Gulou District, Nanjing 210009, China
Region: China > Jiangsu > Nanjing
Price Range: £53 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Nanjing Galaxy 5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Travelocity, Booking.com, ACCOR, Ctrip TA, Hotels.com and Agoda so you can book your Sofitel Nanjing Galaxy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Galaxy Nanjing Hotel Nanjing
Accor Galaxy Nanjing
Sofitel Nanjing
Nanjing Sofitel
Hotel Style:
#8 Best Value Hotel in Nanjing
#10 Business Hotel in Nanjing
#11 Luxury Hotel in Nanjing
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Nanjing Galaxy staff and other travellers.
3 questions
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Singapore, Singapore
3 months ago

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Questions? Get answers from Sofitel Nanjing Galaxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Club, excellent value!”
 of 5 bubbles JohnTGN, 4 Dec 2016 | Read review
“get the club sofitel rooms”
 of 5 bubbles Toaster80, 16 Sep 2016 | Read review
“South and East-facing rooms on higher levels have good views of the Nanjing Tower skyscraper and the Xuanwu lake.”
 of 5 bubbles Skylark8, 28 Aug 2016 | Read review
“We were on the 45th floor. View was amazing”
 of 5 bubbles allanjudyb, 21 Aug 2016 | Read review
“Executive room is very spacious and all luggages can be left to walk in closet.”
 of 5 bubbles JenniPenni8000, 26 Jul 2016 | Read review
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