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Four Points by Sheraton Lhasa

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Traveller (140)
Room & Suite (43)
Dining (6)


Property amenities
Room service
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
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32Room tips
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Popular mentions
I stayed here for a short holiday for 4 nights recently. I liked the location a lot as its in a quieter area. This hotel is quite old and needs a lot of upgrades. Rooms were fine and the hot water took too long to come whenever I opened the faucet. The carpets on the elevators
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Response from JimmyW1772, General Manager at Four Points by Sheraton Lhasa
Responded 24 Jan 2019
Dear Ashok S, My sincere apologies for not meeting your expectations during your stay, there is no excuse for lack of delivery of the Four Points standard but immediate actions to rectify and improve. We also truly appreciated your comments about the front desk staff. It is our commitment to ensure we take your feedback as our course of correction. We hope you grant us another chance if you decide to visit Lhasa again. Sincerely, Jimmy W
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Took a vacation in Tibet and decided to have a better hotel (not too expensive) while resting in Lhasa, glad that we made this hotel as our base. Vividly recalled that we were half dead arriving at this hotel as we went over a 5000M mountain pass and all of us had the high
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Selected a room on the main floor off the courtyard. Room was clean & quiet with a nice bathroom. Hotel is located on a quiet street. Convenience store & bank across the street. One block to additional services & resturants. Breakfast buffet (included with room) opened early &
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Great location near the city center. Its age shows - a thourough renovation is overdue! Rooms are very big, plenty of cupboard space. Bathrooms ok. Reception rather helpless, hardly any English. Breakfast disappointing - milk, sugar, coffee everything ran out and had to be
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Response from JimmyW1772, General Manager at Four Points by Sheraton Lhasa
Responded 6 Nov 2018
Dear UrsulaHans, Thank you for staying with us and sharing feedbacks based on your experience. Firstly, please accept my most sincere apologies about the inconvenience during your stay. Please rest assured that we are taking actions to rectify every point you mentioned about reception, breakfast and English training. It is our commitment to consistently deliver brand standard and to enhance the maintenance of this property. We hope to have future opportunity to host you again with improvements that meet your expectations. Sincerely, Jimmy W
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Extremely pleasant stay. Quality and Service way above average for Lhasa. Close to Bakor Street. Highly recommend Breakfast was excellent with cappuccino coffee available. ***** Safe was not working and it was replaced in 20 minutes.
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All photosTravellerRoom & SuiteDining
Starwood double room
Is there oxygen available? How far a walk is this hotel from St Regis by walking
we are fairly sure there was oxygen available in the hotel.its 13 minutes walk to st Regis 1.1km
1 vote
Is there a SPG club to use?
What time is breakfast offered?
As far as I remember 6.30 to 10 a.m
1 vote
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is there wifi in the rooms??
I was there in June 2014 there was no wifi only hardwired. Since I had my old iMAC with a ethernet cable, I could connect and then use the iMAC as a wifi hotspot to connect the ipad and phone No charge and quite fast
0 votes
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"Select a room on the main floor off the courtyard."
"Room 1416 was very quiet"
"Ask about cost of a room upgrade. Well worth the small extra."
"Read the reviews of different bookingsorganisations and check there own hotelsite with reviews."
"Any room away from groups of Chinese tourists"
US$45 - US$96 (Based on Average Rates for a Standard Room)
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