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HARRIS Hotel & Conventions Kelapa Gading Jakarta

664 reviews
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Traveller (370)
Room & Suite (109)
Dining (34)
Overview
  • Excellent31%
  • Very good52%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“shopping mall”(39 reviews)
“big mall”(24 reviews)
“direct access”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (664)Write a Review
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Show reviews that mention
All reviewsshopping mallbig malldirect accessfood courtrooms are cleanconnecting doorconvenient locationwelcome drinkswimming poolservice staffrecommended hotelbusiness hotelbusiness tripinternet connectionhotel is locatedlove this hotelpleasant stay
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1 - 5 of 504 reviews
Reviewed 2 weeks ago via mobile

This time just stayed one night for staycation, got good price from direct hotel compare booked via online travel application. Mostly all good thing about this hotel yes still there but we found some black moudy at shower tiles ( room 1529 ) and smelly...More

Thank tuti40
Response from harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading JakartaResponded 2 weeks ago

Dear Valued Guest, Thank you very much for staying with us and sharing your staycation experience with us. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Kindly be informed that we are...More

Reviewed 2 weeks ago

This hotel itself built in Kelapa Gading mall, which is one of the biggest hotel in Jakarta so if you are foodie and love shopping then this hotel is best option for you. I really liked the place, its neat and clean and this hotel...More

Thank chaitaligk
Response from harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading JakartaResponded 2 weeks ago

Dear Valued Guest, Thank you for staying at HARRIS Hotel Kelapa Gading and for the time you took to share your review about our Hotel. We are very pleased to read that you had a great holiday with us, and that you were very impressed...More

Reviewed 2 weeks ago via mobile

One of the biggest mall is a door step away from the lobby... Kids are enjoyed.. request from online travel is executed very well (we requested a connecting room with a short notice) .. rooms are just standard designed but clean.More

Thank Jenes L
Response from harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading JakartaResponded 2 weeks ago

Dear Valued Guest, Thank you for staying with us. We appreciate the time you took to share your review about our hotel and surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to...More

Reviewed 3 weeks ago

I stayed during Christmas 2017 but the service still good in peak season, Clean room and helpful staff. The hotel has direct access to Kelapa Gading Shopping Mall. The breakfast has many variety of choices and the taste was good.More

Thank tinaulis
Response from harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading JakartaResponded 3 weeks ago

Dear Valued Guest, Thank you for staying at HARRIS Hotel Kelapa Gading and for the time you took to share your review about our Hotel. We are very pleased to read that you had a great holiday with us, and that you were very impressed...More

Reviewed 15 December 2017

I stayed in this hotel last weekend for my wedding, and I booked few rooms for me and my family. Check-in process was terribly long, took almost 1 hour to figure out the bookings and finally handing in the keys (few bookings from corporate account...More

Thank BiancaR2110
Response from harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading JakartaResponded 19 December 2017

Dear Valued Guest, First of all, we would like to congratulate for your wedding and thank you for staying at HARRIS Hotel Kelapa Gading. Kindly accept our apologies for the inconvenient experience you had regarding your check-in/out process. Please be sure that corrective action has...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$48 - US$71 (Based on Average Rates for a Standard Room)
Hotel Style
#23 Business Hotel in Jakarta
#31 Spa Hotel in Jakarta
Room types
Suites, Family Rooms
Details
Price range
US$48 - US$71 (Based on Average Rates for a Standard Room)
Hotel Style
#23 Business Hotel in Jakarta
#31 Spa Hotel in Jakarta
Room types
Suites, Family Rooms
Add Photo Photos
Traveller (370)
Room & Suite (109)
Dining (34)
Pool & Beach (13)
Hotel & Grounds (194)
Bathroom (33)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Seng Thiam Q
16 January 2018|
Answer
Response from harriskg180 | Property representative |
Dear Mr. Seng Thiam, Please be informed that we have massage service as one of our facilities in our hotel.
0
Votes
Seng Thiam Q
15 January 2018|
AnswerShow all 3 answers
Response from harriskg180 | Property representative |
Dear Mr. Seng Thiam, As mentioned by the the other guests, you can found in the mall for facial service for man and woman as well. Thank you
1
Vote
jschaberg
8 September 2017|
AnswerShow all 8 answers
Response from ziv o | Reviewed this property |
Hi! You can specify that you want to book a room inclusive of breakfast. They have a pretty good spread for their buffet offering. GOOD LUCK!
1
Vote
Room Tips
"All good, big room, dont think you can go wrong."
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"Big mall at the entrance to the hotel, don't get lost in the mall."
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"Both sides offer city views . Unblocked"
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"Best views - 15th floor and above, try not to choose the rooms towards the end as it is quite a walk."
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