We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Hotel Jakarta

Traveller (752)
Room & Suite (255)
Dining (59)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta, Indonesia hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Breakfast included
Room Service
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
Contact
Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 no. 1-2 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
Name/address in local language
Getting there
Halim Perdana Kusuma Airport5 mi
Soekarno-Hatta Intl Airport14 mi
See all nearby hotels
Reviews & more
1,491Reviews
791Photos
11Q+A
100Room tips
Traveller rating
  • 938
  • 417
  • 92
  • 19
  • 25
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
room is clean and nice, bathup and shower are clean, as always if i stay i always checking the bathroom, view was jl. i gede so not much nice view. lobby is small indeed, in the same time i visit there was a wedding occasion, so i coudnt sit in the lobby.but over all is very nice
Read more
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta
Responded 1 week ago
Dear widyastutii, Thank you for taking the time to share your experience at JW Marriott Hotel Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest regards, Chrestian Pesik Director of Rooms
Read more
this was first time I stayed at JW Marriot Jakarta, I expected same service at other JW Marriot overseas which I have been stay. this was happen to me, I was check out 11.30 am, 29 December 2019. and informed concierge to stamp my parking ticket before to the basement parking,
Read more
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta
Responded 2 weeks ago
Dear Yanuprayuthasani, Thank you for taking time in sharing your experience with us on TripAdvisor. As a valued guest, I apologize for the inconvenience caused due to parking ticket issue that occurred during your recent stay. I have relayed your valuable feedback to my hotel team to ensure that it was an one off issue which will be corrected moving forward. Upholding our commitment in providing superior customer service, I hope that we can better your experience during your next travel and stay with us. Thank you once again for your valuable feedback, really appreciates. Best Regards, Chrestian Pesik Director of Rooms
Read more
We arrived on a Saturday afternoon. But due to a busy day, we were able to check-in at 5 pm. We were given a clean room, spacious and with amenities that are typical of a Marriott. Everything was great. From room service to the resto and the front desk, we hv no complaint.
Read more
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta
Responded 2 weeks ago
Dear vicflo, Thank you for taking the time to share your recent experience at the JW Marriott Hotel Jakarta. While I am glad that you enjoyed your stay, I apologize for the room readiness issue you have encountered. I have conveyed your feedback with the hotel team and ensure we deliver flawless service and produce great experiences for our guests. Thank you for staying with us and we look forward to host you again in the near future. Best Regards, Chrestian Pesik Director of Rooms
Read more
I stayed there for 1 night with my kids. The hotel is quite accommodating since my reservation was king bed then I request the twin bed instead on the spot and they provide it. The hotel vibe is business hotel instead of family hotel. The pool is small and quite packed in the
Read more
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta
Responded 2 weeks ago
Dear Jeanontrip, Thank you for taking the time to share your recent experience with us. We appreciate your business and valued your feedback. Your constructive feedback has been shared with the hotel team for your improvement and as a critical way of understanding how we can deliver the exceptional service to the guests. Thank you for staying with us and we look forward to host you and your family again in the near future. Warmest Regards, Chrestian Pesik Director of Rooms
Read more
Stayed here 3 times and always got a suite upgrade. Nice because standard rooms are adequate but not great. Club lounge is large with 5.30-9.30 happy hour. Nice atmosphere in the lounge but food is generally so-so. The chef always seems to follow Indonesian themes - and there’s
Read more
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear 210701114, Thank you for taking the time to share your recent experience with us. Your feedback is important for our improvement and has been shared with the hotel team as critical way of understanding how we can deliver the exceptional experiences for our guest. Thank you for staying with us and we look forward to welcoming you back at JW Marriott Hotel Jakarta. Warmest Regards, Chrestian Pesik Director of Rooms
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementJW Marriott Hotel Jakarta
Guest room
Photo provided by managementJW Marriott Hotel Jakarta
Guest room
Photo provided by managementJW Marriott Hotel Jakarta
Suite
Photo provided by managementJW Marriott Hotel Jakarta
Suite
Photo provided by managementJW Marriott Hotel Jakarta
Suite
PreviousNext
12345651
I suggest the best and most convenient way to reach J. W. Marriott is to go to the Blue Bird or Silver Bird taxi counter and take the taxi from there. It is safe and best way. Interestingly, the Jakarta taxis do not fleece the passengers even if you take it from any place in Jakarta. From the airport they will go on the meter but they will not fleece. Blue Bird taxis are cheaper and smaller taxis than the Silver Bird ones (Mercedes) but even the Blue Bird ones are also good. You can take your pick. All the best and enjoy Jakarta
2 votes
Show all answers
There is also 2 USB plugs bedside too.
2 votes
Show all answers
I did not use the gym during my stay since we walked so much exploring Jakarta and the area where the JW is located is safe and easy walking. But we did use the pool extensively and it is quite nice. But there is a steam room available for guests to use and as one respondent indicated a great spa at the Ritz available to most guests at the JW.
0 votes
Show all answers
It depends which departments you want to contact sales / reservation or customer care.
0 votes
Show all answers
Yes, Silver bird pick up at airport. 400,000 IDR about 30 dollars. You can also take a blue bird taxi but there is a waiting line. With Silver Bird it's executive no-wait service all the way. They use Mercedes Benz.
0 votes
Show all answers
PreviousNext
123
"take the north view so you can see highrise building and mall view"
"High floor with a view of the city"
"Be careful on the terms and conditions as nothing is free at this hotel."
"Face the green area at the back of the hotel"
"Higher floor rooms give a good view of Jakarta."
PreviousNext
12345620
PRICE RANGE
US$100 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott jakartamarriott hotel jakartamarriott jakartajakarta marriott
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
317
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing