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JW Marriott Hotel Jakarta

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#12 of 446 Hotels in Jakarta
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1,061 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Reviewed today NEWvia mobile

I had a great experience. I went on a business trip and stayed a night on 20th jan 2017. It was excellent. Every single staff you meet in JW Marriot provides impecable services. I will definitely be back again. Chua Choon Hong

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Helpful?
Thank Choonie C
Reviewed yesterday NEWvia mobile

It's a great 5 star hotel in Jakarta, they have a great service, so this is my lucky day, crafted that one of their core value for whole of their guest, and that's their unique for me, i'll be back soon

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Helpful?
Thank Raymond H
Singapore, Singapore
Reviewed yesterday NEW

After the last good experience in Nov 2016, I chose JW Marriott Jakarta again. It never feel to impress me with the friendly staff, delicious food and quality room. The only comment I have is the wifi that disallow my connection to company's VPN. Please look into it. Once again, thank you JW Marriott Jakarta for making my stay a...

Review collected in partnership with this hotel
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Thank EngPing
Reviewed 2 days ago NEWvia mobile

while thia hotel is in the mega kuningan district its locatiom om a fairly quiet sidestreet and the long enclosef entrance gives it a faorly secluded private feel. service is excellent and rooms are well maintained if a little dated. good dining in house.

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Thank Idris A
Jakarta, Indonesia
Reviewed 3 days ago NEW

I was stay at JW marriot Hotel Jakarta for short business trip. the hotel look great and the room is not too large but nice room. the staff very nice , polite and helpfull. the food at executive lounge also good and nice place

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Helpful?
Thank jakaumbaran
Middletown, Delaware
Reviewed 3 days ago NEW

Mr Luckman was outstanding in the restaurant, as was Noari, Reba and Santi in your Spa. The entire staff was friendly and accommodating. The security measures were reassuring. I have not stayed in a more secure hotel. Your building was clean and well kept.

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Thank jimesbo
Hong Kong, China
Reviewed 5 days ago NEW

The room is excellent. It's not real spacious but large enough for one person. The staff are very helpful, very polite, very hospitable, and very friendly. The only drawback is that the water pressure in the shower wasn't stable. It would got stronger this minute and weaker next minute. So the water which was a bit cool in this minute...

Review collected in partnership with this hotel
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Thank 999wingsumc
Naperville, Illinois
Reviewed 5 days ago NEW

I stayed at the hotel from Jan. 14-16. From the moment I stepped into the lobby, my family and I were greeted with such kindness. I reserved 4 Deluxe Room and 1 Governor Suite for my family. I live in the U.S.A., however the rest of my family live in Indonesia. I came home because my mom is not doing...

Review collected in partnership with this hotel
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Helpful?
Thank LOHMANJD
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Warmest greetings from JW Marriott Hotel Jakarta. Thank you so much for your visit to our hotel and sharing this wonderful comments of your recent stay with us. We are most pleased about the fantastic feedback about our associates and service provided. I will share your positive comment with our entire team as this will be a...

Jakarta, Indonesia
Reviewed 6 days ago NEW

Marriott had always been a dear hotel for our family. The staffs treat us like royals, the foods are impeccable. We always crave for the Sunday brunch! More games for children will be great during Sunday activities.

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Helpful?
Thank sliemen
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you very much for being loyal to JW Marriott Hotel Jakarta and sharing your stay experience with us. I was delighted to read your review and appreciate your positive comments about us, especially in regards of our Sunday Brunch at Sailendra Restaurant. We are looking forward to welcoming you back for another memorable stay at your...

Hong Kong, China
Reviewed 6 days ago NEWvia mobile

The location was alright but you need a taxi for in/ out in Jarkata anyway so that wouldn't be an issue. The room is spacious but I found it a bit old and dark. The overall stay was decent but it took quite long for checking out. I ordered mixed fruit platter for room service and it was quite good...

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Helpful?
Thank Jenneelam
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review on TripAdvisor. It is a pleasure to hear that the location, our spacious room and in-room dining food quality met your expectations. I am pleased to inform you that we are undergoing a phased refurbishment and renovation of the hotel that has already commenced. Once again thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: £108 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice view room”
 of 5 bubbles jakaumbaran, 19 Jan 2017 | Read review
“The robe and slippers were helpful when going to the spa.”
 of 5 bubbles jimesbo, 19 Jan 2017 | Read review
“Everything is perfect”
 of 5 bubbles newkutacondotelbali, 10 Jan 2017 | Read review
“Rooms on the south side (Ambassador Mall) offer a green view.”
 of 5 bubbles svhusky, 20 Dec 2016 | Read review
“They're all good. ”
 of 5 bubbles hognes258, 19 Dec 2016 | Read review
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