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Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
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1,128 Reviews from our TripAdvisor Community

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Showing 949: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

The hotel and staff were excellent. I travel a great deal in my job and stay at both luxurious hotels and ordinary ones. A great Shangrila-la fan and used to Hyatt's, our stay at the Mandarin Hotel was superb and one of the best hotel experiences in a while.

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Helpful?
Thank philip_leonard
Reviewed 1 week ago

The hotel was excellent - the food, the service, and the room. First, the rooms were huge (so big that I actually thought I had been upgraded). The room is probably at least double the size of a regular hotel room in Jakarta. The food was also great (not the best I've had in Jakarta but certainly tasty). Finally, the...

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Helpful?
Thank Kenneth L
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that you had an excellent stay with us. I appreciate very much that you have taken the time to share your recent experience. At Mandarin Oriental, we indeed have a wonderful room product. It is very large compared to other hotels in the city and has a great view on Surdiman...

Bethesda, Maryland
Reviewed 2 weeks ago

This was probably the best hotel I have ever stayed in !!! The staff was super nice and helped out allot. the pool was amazing and so was the fitness room . The rooms were super clean. And nice. We had a room with a view to the city. I definetly recogmmend this Hotel .

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Helpful?
Thank MinecarftLover
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Firstly please allow me to send my warmest "Happy New Year" greetings! I would like to sincerely thank you for staying with us at Mandarin Oriental Jakarta and for taking the time to share your wonderful experiences on Trip Advisor. We are truly humbled by your praises and take these as great motivation to continuously enhance...

Bandung, Indonesia
Reviewed 2 weeks ago

I was staying at a Premier room with my wife and my daughter. I was looking for a place to relax after a New Year party and the service was excellent. The room is spacious and the facilities meet my expectation. My wife and my daughter said that the swimming pool was marvelous.

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Helpful?
Thank Patrick L S
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for sharing your recent experience with us on this forum. I was delighetd to read that you have enjoyed your stay with your family while visitinbg Jakarta. At Mandarin Oriental, we always strive to deliver the best personalised service and I am glad you felt pampered and well looked after. I will...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

If u traveling to Jakarta from wherever u are, i suggesting u to choose the place to stay that close to anywhere in the city that u'll visit. Just like i did, i went to Jakarta and my friend told me to stay In Mandarin Oriental Jakarta. And it wasn't bad choice, at all. This Hotel located in the main...

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Helpful?
Thank nante_pocha21
MOJKT, Direct of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to thank you very much for having taken the time to review your recent experience on this forum. I have taken the opportunity to share your generous comments about our hotel with the rest of my team. It was good to read that you found so many positive reasons to stay with us...

Seoul, South Korea
Reviewed 3 weeks ago

Excellent service from picking up at the airport, arrival hotel, check in. Room was so nice and amenity was also good. Staffs were professional and helpful to meet my needs. I will not hesitate to come back and stay again.

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Helpful?
Thank caudron1204
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that your recent experience with us was not short of your expectations. At Mandarin Oriental Jakarta, we always strive to deliver the highest level of personalised service and ensure that you can relax and feel pampered at all times. I have shared your generous comments with the rest of my team...

Jakarta, Indonesia
Reviewed 4 weeks ago

It was in the Moo Bar last night. Bowo the cocktail barman welcomed me yet again. I ordered a from the Chinese restaurant, "Li Feng", well this was one of the best meals I have had in many a year. Lamb chops with a special fried rice, meat just melted in your mouth, folks it was an unbelievable meal. It...

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Helpful?
Thank Christopher S
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to reassure that I have shared your generous comments about the MO Bar and our team, especially Bowo personally to them on your behalf. I was delighted to hear that you had one of your best meals in many years and that exactly what we, at the Mandarin Oriental Jakarta, stand for. We...

somewhere
Reviewed 4 weeks ago via mobile

Personalised.Accommodating.Non Bias. Having stayed at Kempinski,this will be my place if i am not with my family. I am blown by great service from Jeffrey to the housekeeping guys. It may be expensive to stay and not that convenient to walk to GI but the friendly service makes me forget all the little inconvenience.

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Helpful?
Thank cadallaca
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that you had a great experience during your recent stay with us. I will certainly share your generous comments with Jeffrey and the rest of the team. At Mandarin Oriental, we always strive to fulfill all our guests expectations and deliver a very personalised service at all times. I would like...

Singapore, Singapore
Reviewed 4 weeks ago

Excellent service from time picking up to arrival hotel, check in, during stay and checking out Staffs were professional and helpful to meet your needs Would not hesitate to come back and stay again Keep up the good job

Review collected in partnership with this hotel
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Helpful?
Thank Abcd121324
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It was a real pleasure to have you staying with us and I am glad to learn that you found our service to be excellent since the very first moment you arrived at the airport. I will share your generous comments with the rest of my team and they will be certainly delighted to hear that...

Imperia, Italy
Reviewed 4 weeks ago

Great hotel and very comfortable room in the right center of Jakarta near to Grand Plaza Indonesia e Plaza Indonesia. Room size was bigger than many other hotel in Jakarta and well equipped. Wi fi worked well and hotel staff and service is given is appropriate for this hotel category. Definitely I strong recommend this hotel

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Helpful?
Thank Sergio0412
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest Thank you very much for taking the time to review your recent experience. I am delighted to hear that you enjoyed your stay with us and found it very comfortable and at the level of your expectations. At Mandarin Oriental Jakarta, we strive to deliver the best level of service at all times and provide a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: £151 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Travelocity, Agoda and Jetsetter so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Business Hotel in Jakarta
#2 Luxury Hotel in Jakarta
#2 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick one with a view to the city”
 of 5 bubbles MinecarftLover, 6 Jan 2017 | Read review
“Book for a room overlooking the "Bundaran HI"”
 of 5 bubbles patrickls2014, 5 Jan 2017 | Read review
“nice location. very nice room”
 of 5 bubbles caudron1204, 25 Dec 2016 | Read review
“Try the Premier Club Rooms”
 of 5 bubbles ArunT187, 6 Dec 2016 | Read review
“Club Room floor is the way to go....”
 of 5 bubbles OnTravel4Ever, 27 Nov 2016 | Read review
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