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Shangri-La Hotel Jakarta

CancelonUS$186*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$194*
US$186*
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US$194*
US$194*
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Shangri-La Hotel Jakarta
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1,429 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
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Durham, North Carolina
Reviewed 2 days ago NEWvia mobile

I'm from Durham, NC (US) and I recently visited Jakarta on my way to Bali. I had the best experience at the Shangri-La Jakarta. They treated me extra special and they went above and beyond to meet all of my needs. I had a driver waiting for me at the airport and I was provided in-room check- in service when...

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Helpful?
Thank kwest42
Reviewed 6 days ago NEW

Very good with excellent food and quality of rooms. Also restaurant Rosso is ok with very good food and service. The overall place is great with a fantastic pool and also with excellent places and rooms for company events

Review collected in partnership with shangri-la.com
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Helpful?
Thank luca_monti_911
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear luca_monti_911, Thank you for choosing Shangri-La Hotel, Jakarta as your place to stay during your business trip. I am delighted to know that your experience at our hotel was excellent. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager

KL
Reviewed 1 week ago

Stayed in Shangri-La for a couple of days in my recent trip. I had the Horizon floor and all I have to say is it was an excellent place to stay. The staff were friendly caring and pleasant, starting from the entrance! Room are spacious with all the facilities I need throughout my stay. Gym area was clean and well...

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Helpful?
Thank CeciLooi
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear CeciLooi, I am truly delighted to know that you had an excellent stay on your recent visit. We appreciate your compliment for our hotel and especially our colleagues. Thank you for your recommendation and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager

Steyning
Reviewed 1 week ago via mobile

I first visited this hotel approx 20 years ago when it first opened. It was a welcome return Jakarta is a city where you are most likely visiting in business. Security is necessarily a consideration and personally I think this hotel addresses this well. It is one of the reasons I stay Location is also important: this is a city...

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Thank Andrew M
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Andrew M, It is great to welcome you back after your last visit to our hotel. I am truly glad that our facilities and service have met your expectation and made your recent stay excellent. It is an honor to be of service to you and I hope that we would not have to wait for another 20 years...

Kyneton, Australia
Reviewed 1 week ago via mobile

Once again Shangri-la steps up on service, food, hospitality and ambience. Room was great and Club always makes the difference when travelling for business. Excellent breakfast and always a good spot to return to

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Helpful?
Thank LizzieTilda
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Lizzie Tilda, Thank you for sharing your review. I am truly happy to know that our overall service and facilities have meet your expectation and made your stay excellent. We look forward to delight you again on your next visit. With Best Regards, Andrew den Oudsten General Manager

Chicago, Illinois
Reviewed 2 weeks ago

We have been trying to stay in this famous hotel for few years, and finally we booked around the holiday to avoid heavy traffic. There are some road constructions, so these traffic jam problems will continue for awhile. This is well-maintained old grand hotel with classic and modern Chinese art décor. The lobby was large and stunning. Overall service was...

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Helpful?
Thank QB2008
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear QB2008, Thank you for taking the time to share your review. I am glad to know that you had an overall enjoyable stay at our hotel. However, I do regret that your experience was less than perfect due to the breakfast buffet issue that you mentioned. Your feedback is truly appreciated and will be shared with SATOO’s team for...

Washington DC, District of Columbia
Reviewed 2 weeks ago

It's hard to be less than enthusiastic about any Shangri-La property in Asia. They all combine genuine hospitality, informal elegance, and good value. We had a Horizon level room, with a big tub, separate shower and upgraded amenities. The king bed was very comfortable with lots of pillows and comfy sheets. There was a comfortable chair with a good light...

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Helpful?
Thank boybanker
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear boybanker, Thank you for taking the time to share your feedback. It is a great pleasure for me to read that your recent stay was excellent. Please be assured that your kind words will be shared with my colleagues, especially the Horizon Club Lounge team who will be very happy to read them. We are honoured to have you...

Reviewed 2 weeks ago via mobile

my stay at shangri-la was amazing.. really liked the room..i booked this hotel for 1 night because of their spa which was recommended by a friend.. they have amazing spa and staff is polite.. their service is good..

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Thank 901mansim
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear 901mansim, I am truly delighted to know that our room, spa and especially our colleagues’ service have made your stay an amazing one. Thank you for sharing your review, my team and I look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager

Reviewed 2 weeks ago via mobile

Spent six nights in the Jakarta Shangri-La on a work trip, and thoroughly enjoyed the stay. The staff were uniformly outstanding - they warmly greeted us at every opportunity, whether it was on the elevator or in a hallway, in the restaurant or at the concierge desk. The room was top quality, in terms of comfort, amenities, and fixtures (why...

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Helpful?
Thank Dan G
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Dan G, Thank you for choosing Shangri-La Hotel, Jakarta as your place to stay on your recent business trip. I am glad that our overall service and facilities, especially the breakfast buffet options at SATOO has made your stay excellent. Moreover, I am especially thankful for your acknowledgement for our colleague’s service and it will be my pleasure to...

Jakarta
Reviewed 2 weeks ago

Feels like home since the first time you enter the hotel Lobby, the room was so clean, good condition, they have special lovely scent all around Hotel area, the food was extraordinary, the best breakfast menu choices ever . My kids fall in love with the aquatic kids pool, this is definitely great experienced, Thank you Shangri-La

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Helpful?
Thank RaeNawirah
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear RaeNawirah, I am truly delighted that you feel at home when you came into our hotel. I am also happy to read that your children had fun at our new Aqua Playground. Thank you for your compliments, they are truly appreciated and will be shared with our colleagues. We look forward to the pleasure to welcoming you and your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 

Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: £86 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Priceline, Orbitz, Agoda, Booking.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, Hotel.de and HotelQuickly so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta
Hotel Style:
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#12 Spa Hotel in Jakarta
#12 Family Hotel in Jakarta
#13 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Jakarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with swimming pool view is great”
RaeNawirah, 10 May 2017 | Read review
“Asked for a room on a high floor for a good view. Make sure you get a non-smoking room.”
Beijingfolks, 7 May 2017 | Read review
“Garden facing”
, 3 May 2017 | Read review
“top/higher floors”
Esha_sunil, 18 Apr 2017 | Read review
“Avoid room near the elevator”
Rospinda, 22 Mar 2017 | Read review
5 of 5
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US$186* /night
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Prices are for 1 room, 2 adults
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