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Shangri-La is one of my favorite hotel chains in Asia for business trips. It’s probably exaggeration but it feels like coming home, everything is on it’s expected place even the smell is similar. Despite the size it has a certain charm. Employees recognize guests if...More
Thank Alexander Z
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 April 2018
Dear Alexander Z,
Thank you for sharing your review on TripAdvisor.
It is truly an honor to be one of your favorite hotel chains in Asia and I am delighted to know that our overall facilities and service has made a lasting impression on you....More
This is a great hotel, an oasis in the heart of the city. Beautifully landscaped gardens with a very large pool area. Rooms are a bit dated and somewhat boring - they lack the real Shangri-La feeling. Service was top notch especially from Septi, Irfan...More
Stayed at the Shangri-La for 4 days on a recent business trip. Rooms are very spacious and loved the king size bed. Staff were all exceptionally friendly. Had both dinner and then breakfast in the buffet restaurant. The dinner was great with huge range of...More
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded yesterday
Thank you for choosing Shangri-La Hotel, Jakarta for your recent business trip in Jakarta.
I am glad to know that our suite room, bed, colleagues’ service and overall facilities have made your stay a pleasant one.
We appreciate your recognition to our team,...More
A great 28hr staycation with our two kids (15mo and three years old). We stayed in a suite that had two rooms, one king and they provided a cot. Pools excellent, kids were entertained and we relaxed.
A big thanks to Steffi and the staff...More
Thank Ben F
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 1 week ago
Dear Ben F,
Thank you for spending your family staycation with us.
I am glad to know that our suite room, colleagues’ service and overall facilities have made your stay a pleasant one.
We appreciate your recognition of Steffi and our team and I am...More