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The Park Lane Jakarta

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#29 of 454 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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The Park Lane Jakarta
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425 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Vadodara, India
Reviewed 1 week ago

Great Location, spacious rooms, good service, good breakfast options. But somehow, phones don't work (or atleast were not working on the day, I tried to call for re-booking). But you can always try mails for reservation, they work and response is pretty fast. Lighting in the room, especially the study table area needs to be brighter. Overall definitely a good...

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Helpful?
1Thank guptarajesh_99
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for your positive comments. Your absolutely correct the phones where out of order. The main telcom-provider was upgrading all the copper twisted pair to fiber optic cable. We so happy to report that the phones are back to normal now. We aim to deliver unique guest experiences and engagements that create long lasting impressions. We are...

Rotterdam, The Netherlands
Reviewed 1 week ago

Good, nice, clean hotel when you need to be in the business district of Jakarta. The room was big and it has big windows. The bed was very comfortable and, despite the look of the shower, it was perfect. Plenty of choice at the breakfast buffet. The staff is very friendly and helpfull. I would come back here again.

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Helpful?
1Thank askok
Parklane_jkt, Owner at The Park Lane Jakarta, responded to this review

Dear Askok, We are so delighted that you like are hotel. We are even more excited that we had the fabulous opportunity to serve you. You are correct compared to other hotels our rooms are big. We want you to feel the comfort. We believe more space make you feel more at home. Askok, you are the reason we are...

Jakarta, Indonesia
Reviewed 1 week ago

Had a really nice time only stayed the one night but will deffently be going back. We had lunch in the hotel restaurant and found it to be really tasty and again the staff wear attentive and really helpful.Had breakfast in club and really enjoyed it. Got to be club lounge all the way. Felt like the members of staff...

Review collected in partnership with this hotel
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Helpful?
1Thank Neil C
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for your positive comments about our food. Our food concept is very unique we want to create an urban food adventure when it comes to food. Combining great food and art all served in an exciting urban landscape. We want to appeal to all your senses. We are one of the first business lifestyle resort hotel...

Kuwait City, Kuwait
Reviewed 1 week ago

It was clean & big rooms,good location,The staff was very friendly,international breakfast,Near a big mall for Shopping(Casablanca mall),Good for families, Safe & securities,Thanks for everything💐💕💐💕

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Helpful?
1Thank sanaQt71
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Sana, Your Simply Great Too! :-) We are so happy you loved your stay with us. We even, loved more the opportunity to take care of a fabulous guests like you. Our food concept is very unique we want to create an urban food adventure when it comes to food. Combining great food and art all served in an...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Clean, neat, spacious & functional room. The lighting above the study table needs to be brighter. Would be better if the lighting in the bathroom, above the large mirror can be brighter. Easier to observe one's face when shaving. The location of the hotel which is 10-minutes walk to Kota Kasablanka Mall, is very convenient since the mall has got...

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Helpful?
Thank shajitg
Parklane_jkt, Public Relations Manager at The Park Lane Jakarta, responded to this review

Dear Fabulous Guest, We are so happy that you enjoyed your one day experience with us. We are in the business of creating unique experiences that guests like you come to enjoy and value. More than that we value each and every guest and we see you as the core of our business. Our rooms are large and specious as...

Brunei Darussalam
Reviewed 2 weeks ago

I booked a deluxe room for 4 nights. This was my third time stay at the same hotel. I arrived at the hotel after mid-night, around 1.00AM and was pleasantly welcomed by the front door and later directed me to the front desk for checking-in. The staff was so nice that he allocated me to a corner-end of the floor...

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Helpful?
Thank Mohd Ali H
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for your comments. You are at the center of everything we do. You are the reason we are here. We aim to deliver unique guest experiences and engagements that create long lasting impressions. We are one of the first lifestyle business resort hotels in the heart of a vibrant urban landscape called Jakarta. We are ideally...

Tangerang, Indonesia
Reviewed 2 weeks ago via mobile

The hotel has many varians of delicious food. I've frequent meeting there and the food in general always the same especially the food stall. There are oxtail soup, es campur, sushi, ice cream, fruits and salad, cake and puyo, and tradisional food. The security is always check our bag. The location is beside Kota Casablanca and the traffic jam is...

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Helpful?
Thank sin_ik_1999
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for your positive comments about our food. Our food concept is very unique we want to create an urban food adventure when it comes to food. Combining great food and art all served in an exciting urban landscape. We want to appeal to all your senses. We are one of the first business lifestyle resort hotel...

Singapore, Singapore
Reviewed 3 weeks ago

We booked a 3 bedroom suite and it was amazing! It was huge and such a wonderful place for 5 of us. It was a waste that it was such a short trip. We had so much fun, used the kitchen to our liking (it was stocked up with pots and pans etc. The only things missing are seasoning like...

Review collected in partnership with this hotel
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Helpful?
1Thank nleeyanakhalis
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for your review. We are so delighted that you enjoyed your stay with us. We hope that we will have the pleasure of serving you again soon. In the meantime if you would like to contact us at anytime please feel free to visit our web site. Once again many thanks and have a fabulous day...

Semarang
Reviewed 3 weeks ago

The place is nice and peaceful. A nice view of the colonial graveyard gives peace and differentiate from other hotels in Jakarta. The room is quite spacious, the hotel facility is complete. The service was pretty good.

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Helpful?
1Thank npandyangsa
Parklane_jkt, Guest Relations Manager at The Park Lane Jakarta, responded to this review

Dear Guest, We are so delighted that you found your sanctuary at the Park Lane Jakarta. Indeed we are one of the first business lifestyle resorts in town. Offering unparalleled service. We believe in the concept of, be fabulous when staying at the Park Lane. This is the place where you can come feel the difference. A place where you...

Naples, Italy
Reviewed 3 weeks ago

i have been there for a 4 days business trip in Jakarta. it is very convenient as it is nearby the so called Casablanca area. so depending on the nature of you trip if you suppose to be in that area I find that the price is reasonable and the service is good. room service is 24 hours and the...

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Helpful?
1Thank maba1977
Parklane_jkt, Public Relations Manager at The Park Lane Jakarta, responded to this review

We thank you for your fabulous review of our property. Your comments where very positive but your bubble ranking did not reflect your positiveness. We highly appreciate your time when writing your review. We invite you to be fabulous and stay at the park lane Jakarta. Come and feel the difference that we offer. Please feel free to contact us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
5 questions
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room a good size really clean tidy had no complaints. ”
 of 5 bubbles 106NeilC, 17 Mar 2017 | Read review
“If it doesn't bother you, get the room facing the graveyard.”
 of 5 bubbles npandyangsa, 6 Mar 2017 | Read review
“Generaly it's good to stay for very fare price”
 of 5 bubbles X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
 of 5 bubbles F356KBrichardg, 18 Nov 2016 | Read review
5 of 5