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The Sultan Hotel & Residence Jakarta

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633 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Bali, Indonesia
Reviewed 1 October 2013

I stayed 2 night s in this property for bussiness trip in Jakarta by end of September 2013. The location in good in the central of Jakarta. I enjoyed it very much. Staffs are very friendly, attentive and helpful. Breakfast also great with many selection. Lovely General manager Mr. Nyoman Sarya who welcome us when arrive and also say hello...

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Thank GUN99
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Gun 99, Thank You for sharing your stay experience at The Sultan Hotel & Residence Jakarta. We are glad that you have an enjoyable stay with us, and we look forward to welcome you back at The Sultan Hotel & Residence Jakarta. Sincerely yours, I Nyoman Sarya General Manager

Dublin, Ireland
Reviewed 29 September 2013

This is a really nice hotel - clean, big rooms, with friendy, hard-working and efficient staff. I would definitely stay here again and recommend it to others. There is a wide choice of restaurants, with very convenient opening hours. Choice of food at breakfast is exceptional! The room was perfect. The management are trying hard, and it's working.

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Thank EIAnnie
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Elaine, Thank You for sharing your experience during your stay with us. We really glad that you enjoyed your stay with us, and we look forward to welcome you back at The Sultan Hotel & Residence Jakarta. Sincerely yours, I Nyoman Sarya General Manager

malaysia
Reviewed 28 September 2013 via mobile

After checking out of the horrible hotel, boss checked me into this. It was quite heavenly to me when I first stepped in as compared to the other hotel. However the spoilt brat in me whose been spoilt by the W, grand Hyatt and Ritz Cartlons etc was quick to spot that the hotel is in need of revamp and...

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Thank misspiggy1969
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Misspiggy, Thank You so much for sharing your stay experience at The Sultan Hotel & Residence Jakarta. We really glad that you enjoyed your stay with us, we look forward to welcome you back at The Sultan Hotel & Residence Jakarta. Sincerely yours, I Nyoman Sarya General Manager

Muscat, Oman
Reviewed 24 September 2013 via mobile

The first time I travelled in May this year but reluctant to book. This time though I was recommended and it was worth the stay. It was a very short stay of just over 14 hours but did explore the hotel a little bit. Was hoping we had got the better side of the hotel, looked newer than the mid...

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1Thank Sameer B
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sameer, Thank You for sharing your stay experience at The Sultan Hotel & Residence Jakarta. We are glad that you have an enjoyable stay with us, your comment is highly appreciated. And we will share this with all of our associates. We hope to welcome you back in the future. Sincerely yours, I Nyoman Sarya General Manager

New York City, New York
Reviewed 22 September 2013

I went there for an overnight stay during fasting month. I found roaches in the cabinets on top of the fridge. Also, I could hear next door were doing things that I do not wish to hear during fasting month. Food was great during break-fasting.

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2Thank J M
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear J M, Thank you for the time you have taken to write a review during the time you stay at The Sultan Hotel & Residence Jakarta. We appreciate your comment as you provide us an essential attention to improve our service. We do apologize to hear that you had an unpleasant experience in the period of your stay, we...

Sydney
Reviewed 19 September 2013

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2Thank Michael J
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Hong Kong, China
Reviewed 15 September 2013

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1Thank chungyumak
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

The West Country
Reviewed 13 September 2013

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1Thank TheWestCountryNomad
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Singapore, Singapore
Reviewed 11 September 2013

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Thank SaikumarSB
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Perth, Australia
Reviewed 7 September 2013

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Thank Graham B
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 

Additional Information about The Sultan Hotel & Residence Jakarta

Address: Jln. Jendral Gatot Subroto, Jakarta 10270, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: £73 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sultan Hotel & Residence Jakarta 4.5*
Number of rooms: 707
Reservation Options:
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Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Hotel Style:
#49 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Sultan Hotel & Residence Jakarta staff and other travellers.
3 questions
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Questions? Get answers from The Sultan Hotel & Residence Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of them”
  • Great view
  • Great view
  • Great view
  • Great view
  • Great view
 of 5 bubbles 986franciscoa, 22 Feb 2017 | Read review
“Staying at Lagoon tower”
 of 5 bubbles ardiwiranata27, 12 Feb 2017 | Read review
“you have to stay at lagoon tower you can see all Jakarta”
 of 5 bubbles sdenny999, 10 Feb 2017 | Read review
“Always stay in lagoon tower”
 of 5 bubbles Shalom99, 7 Feb 2017 | Read review
“high rise floor city view to scbd is excellent”
 of 5 bubbles shierlinalie, 2 Feb 2017 | Read review
5 of 5