We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Grand Hyatt Jakarta

Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
avatar-imageavatar-imageavatar-image
Traveller (1250)
Room & Suite (590)
Dining (196)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#147 of 624 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. The hotel is only a five-minute walk from the MRT station.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Paid public parking on-site
Wifi
Hot bath
Swimming pool toys
Outdoor pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Babysitting
Kids pool
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Indonesian
1,975Review16Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,228
  • 510
  • 133
  • 48
  • 57
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Randy O wrote a review Yesterday
3 contributions
The hotel is located in the heart of Jakarta. The great thing is that The MRT is right in front of the hotel and Plaza Indonesia is right below it. All the staff are very friendly and greet you. from the security by the entrance to the reception to the f&b staff and house keeping too. The room was recently renovated which is a bonus. The beds are very comfortable. Really recommend this iconic hotel in Jakarta
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
elisabetalexander25 wrote a review 15 Mar
Kedewatan, Indonesia1 contribution
We booked the Premiere Suite and it was fantastic. The living room is so spacious that can fit all of us to chill. The kitchen area also big enough and complete with the stuffs! All the grand club staffs during my visit were all kind and full of smile. We already plan to make another reservation to try other suite soon !
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
edellobo wrote a review 11 Mar
Mumbai, India1 contribution
Good stay in the venue and good help for the meetings that were organized. Very helpful staff good facilities to conduct business meetings. Lunch spread was good. arrangements were good. Accessibility to malls was good.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 5 days ago
Dear Mr/Ms. edellobo, Thank you for giving us your review and feedback. We are glad to hear that your stay at Grand Hyatt Jakarta was an enjoyable one. We are looking forward to welcoming you back with our newly renovated rooms and facilities at Grand Hyatt Jakarta. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
feliciabudi wrote a review 11 Mar
Jakarta, Indonesia1 contribution
This is our first time staying at the newly renovated Grand Hyatt hotel. Our overall experience was amazing. The room was clean, comfortable and equipped with sufficient amenities. The new interior is perfect, a modernist design with Indonesian accent. Staff were super helpful and friendly, they readily accommodated our late request for a baby crib. Breakfast selection was great and baby friendly too (boiled free-range egg, steamed corn and sweet potatoes for our 1 year old). One thing we missed though was to try out the salt chlorinated swimming pool. All in all the hotel is very much up to date, with thoughtful gestures here and there. Will definitely come back!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 5 days ago
Dear Mr/Ms feliciabudi, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yudy wrote a review 10 Mar
Batam14 contributions24 helpful votes
Everything was amazing during our stay. The location, the room, cleaniliness, the breakfast, the staff and the security. Love to stay here and will definitely come again if we visit Jakarta again in future
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 1 week ago
Dear Mr/Ms udcbtm, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Storyteller1540 wrote a review 7 Mar
athens greece2 contributions12 helpful votes
Newly renovated hotel in excellent location with very friendly staff. totally recommend it not only for location but for food and rooms and amazing pool and gym and spa. an oasis in the middle of Jakarta
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 1 week ago
Dear Mr/Ms Storyteller1540, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Thomas W wrote a review 4 Mar
1 contribution
The service at this hotel is actually good but the service in the rooms is very bad. housekeeping staff is very unfriendly. I met in the corridor and the staff didn't smile. I saw the name on his nametag "Rifki". Doesn't he know how to serve guests well?
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear X8188EQthomasw, Thank you for taking the time to give us your review and feedback about your stay at Grand Hyatt Jakarta. We apologise for the inconvenience you experienced. Our team will follow up soon regarding your input to make your stay more pleasant. Please visit grandhyattjakarta.com for more information. Best regards, The Management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ilierisnoveanu wrote a review Feb 2024
Bucharest, Romania1 contribution
As I expected my stay at Hyatt was outstanding! Impeccable service! My biggest surprise where the tennis courts and I would like to thank to Mr. Suroso for putting me in shape during my stay. I didn't know that at Hyatt Jakarta tennis courts where available and my biggest surprise came when I was provided with tennis shoes and raquet. Special thanks to Executive Chef Adrian and his team along with the F&B Director Paolo!!! GRAZIE !
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear Mr/Ms Ilierisnoveanu, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Escape815052 wrote a review Feb 2024
2 contributions
Good access from shopping malls, transportation, and local landmarks. Staff was friendly and kindly offered drink while our rooms are ready to use. Breakfast was also great with different selections of foods and drinks with local ingredients. I also enjoyed spacious gym and spa area.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear Mr/Ms. Escape815052, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Steve G wrote a review Feb 2024
5 contributions1 helpful vote
I returned to the Grande Hyatt Jakarta in January. The staff were as friendly and attentive and always willing to help. Location is convenient with two major malls located with 2-5 minutes walk. Hotel cafes, bars and restaurants service was above standard. The fountain bar with its amazing views had a live entertainment from 6-9pm offering a selection of cocktails that were delicious
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear Mr/Ms. Steve G, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Jakarta area.
PRICE RANGE
£157 - £185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt jakarta hotel jakarta, jakarta grand hyatt, hyatt jakarta, jakarta hyatt
LOCATION
IndonesiaJavaJakartaMenteng / Sawah Besar
NUMBER OF ROOMS
424
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND HYATT JAKARTA - Updated 2024 Reviews (Indonesia)

Frequently Asked Questions about Grand Hyatt Jakarta
Which popular attractions are close to Grand Hyatt Jakarta?
Nearby attractions include Grand Indonesia Mall (0.1 miles), Plaza Indonesia (0.04 miles), and Alun Alun Indonesia (0.2 miles).
What are some of the property amenities at Grand Hyatt Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Jakarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Jakarta?
Conveniently located restaurants include Sana Sini Restaurant, Kahyangan Restaurant, and Signatures Restaurant.
Are there opportunities to exercise at Grand Hyatt Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Jakarta have airport transportation?
Yes, Grand Hyatt Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Jakarta?
The staff speaks multiple languages, including English and Indonesian.