We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hyatt Jakarta

Show Prices
#15 of 459 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

979 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 836: English reviews
Start your review of Grand Hyatt Jakarta
 Click to rate
Reviewed yesterday NEW

Great business hotel - a bit on the high end - and amazing location. Rooms were well sized and in great condition. Great for a place to be working away from home base. The restaurants and amenities are also in great shape. Good place to see and be seen.

 Report
Helpful?
Thank Rey C
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Stayed here in March 2017 on a work trip. Found a lot to like, from the impressive lobby to the fairly ideal location at the Selmat Datang monument. Upon check-in I requested a high floor room on the monument side, and was duly granted a room with a great view view on the 17th floor. The room checks most of...

 Report
Helpful?
Thank pacers777
About Hotel's Favourite Review
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your feedback about Grand Hyatt Jakarta. We are glad that you enjoyed your stay with us and that we were able to provide you with a comfortable experience. We truly appreciate your kind compliments about our hotel’s location, service and facilities. We hope to welcome you back to Grand Hyatt Jakarta again soon! Warm regards,...

Singapore, Singapore
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank michellemQ3460FV
Reviewed yesterday NEWvia mobile

After the hustle and bustle of the Jakarta traffic it is so restful to come back to a room that is very comfortable and tastefully decorated. The Grand Club Lounge is an excellent place to invite your friend for a drink or your business associate for an informal meeting. A big variety of food are served at breakfast and tea...

 Report
Helpful?
Thank Juanita L
Reviewed yesterday NEWvia mobile

Went to Sumire with my wife and son. Staff were friendly and helpful. They accommodated to all our requests. Food was amazing and will definitely come for seconds!!! Tepenyaki was great and sashimi was fresh

 Report
Helpful?
Thank Sachin W
Grand_Hyatt_Jakarta, Marketing Communication Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your positive feedback and encouraging remarks about our Japanese restaurant, Sumire. We are glad that you enjoyed your time while dining with us and that our staff were able to provide you with a comfortable experience and food. We hope to welcome you back to Sumire again soon! Warm regards, Grand Hyatt Jakarta Management Team

Auckland
Reviewed 3 days ago NEW

A hidden gem. Hotel is grand and exceed my expectations. Things they don't advertise: Rooms were large, security entering the hotel. Great malls connected to the hotel and across street. Great pool too

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Jontyz
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about Grand Hyatt Jakarta. We highly appreciate your feedback regarding our rooms, security, locations and pool. It is also rewarding to hear that our facilities and services exceed your expectations. We look forward to being of service to you again in the future. Warm regards, Grand Hyatt Jakarta Management Team

Bandung, Indonesia
Reviewed 3 days ago NEW

Always have nice experience with the Grand Hyatt Jakarta. Room is very clean supported by excellence services and also nice restaurants offer good food and value for money. The hotel location is really perfect for business trip and family

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank sandrasC4856PT
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta on TripAdvisor. We are pleased to read that you had a pleasant stay with us. Your kind compliments about our hotel’s room, service, location and facilities were highly appreciated. We hope to welcome you back to Grand Hyatt Jakarta again soon! Warm regards. The Grand Hyatt Jakarta Management...

Singapore, Singapore
Reviewed 4 days ago NEW

I'm frequently stay with Hyatt. The Hyatt Club team are quick to address my preferences while staying in Jakarta, and offer assistance with stays in other cities, be it Bali, Casablanca, Paris or New York

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Beulah De Vera S
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your review on TripAdvisor and for choosing Grand Hyatt Jakarta for your stay. We are glad that you enjoyed your stay. We truly appreciate your kind compliment about our Grand Club team. We look forward to welcome you back again soon. Warm regards. The Grand Hyatt Jakarta Management Team

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

New staff ill-trained and unawares of the check-in process at the Club Lounge. Condescending attitude and towards the guest. I have stayed more than 50 times at the hotel over the years. The old staff have left and the new ones are not properly trained. The Assistant Front Desk Manager is unhelpful and condescending. After 1night I moved to the...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Mohamed M
Singapore, Singapore
Reviewed 1 week ago

the hotel is well-located with convenient access to business locations. the hotel has good f&b options. staff are efficient and courteous. rooms are spacious and well setup. located next to a shopping mall which offers more options.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank ASR2009
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We appreciate your feedback regarding our location, restaurants, staffs and room. Thank you very much and we look forward to being of service to you again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

936 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (545)
Viewed
View from Room (40)
Viewed
Bathroom (49)
Viewed
Pool/Beach Area (37)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (102)
Viewed
Dining (19)
Viewed
Hotel & Grounds (80)
Viewed
Other (215)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (13)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#11 of 459 in Jakarta
993 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#12 of 459 in Jakarta
1,403 reviews
Raffles Jakarta
#1 of 459 in Jakarta
382 reviews
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 459 in Jakarta
285 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: £146 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Agoda, Travelocity, Hyatt Hotels Corporation, Priceline, TripOnline SA, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor, Monument side room”
  • View from room on monument side
pacers777, 2 Apr 2017 | Read review
“One away from the MRT projects”
glnomad, 9 Mar 2017 | Read review
“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
aristosagita, 22 Feb 2017 | Read review
“As for a room with garden view and avoid Sunday am noise.”
567rodrigoc, 3 Feb 2017 | Read review
“great room”
jakaumbaran, 30 Jan 2017 | Read review
5 of 5