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Crowne Plaza Hotel Jakarta

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Crowne Plaza Hotel Jakarta
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527 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Jakarta, Indonesia
Reviewed 11 March 2012

this hotel so awesome..... facility and people so welcome and friendly. the bar in the lobby also provide a perfect stuff for you, then that means you dont have to go anywhere. and breakfast quality is awesome... price also not to expensive compare with other. enjoy ur stay, and only 5 minutes walk to Semanggi Plaza

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Helpful?
Thank VictorDragono
Crowne_Plaza_Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review

Dear Mr. Dragono, Thank you for your positive review. Guest satisfaction is our commitment, we are pleased that you have a pleasant experience while staying at the Crowne Plaza Jakarta. Again, thank you for your feedback and look forward welcoming you back at the Crowne Plaza Jakarta. Best Regards, On behalf of Management Crowne Plaza Jakarta

Portsmouth, United Kingdom
Reviewed 8 March 2012

I am an Ambassador Member of the reward scheme as I am such a regular traveller and normally frequent the Intercontinental chain of hotels. It was everything you would expect from this type of hotel, the room was fantastic, staff were very friendly and helpful, cleanliness was perfect etc etc The food however was OK to poor. The bar food...

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Helpful?
Thank SteveGreenway
Crowne_Plaza_Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review

Dear Mr. Greenway, Warm Greetings From Crowne Plaza Jakarta! Further to your comment in TripAdvisor Webpage, we thank you for taking the time to convey your disappointment about the food quality and service during your last stay at Crowne Plaza Jakarta. We apologize for the inconveniences you experienced, and rest assure that we are anxious to retain you as our...

Bangkok, Thailand
Reviewed 23 February 2012

It is a shame that the senior management/owners of this hotel can't be bothered to ensure that the rooms up to international standard. I am not talking about money but about the right attitude - and management & supervision to ensure that the workmanship is what it should be. There is no excuse for mediocrity, - after all this is...

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Helpful?
Thank Michael P
IHGCare, Guest Relations Case Manger at Crowne Plaza Hotel Jakarta, responded to this review

Dear MichaelPohl. Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable, Clean and friendly accommodations. We’re sorry we did not meet your expectations this time. I also thank you for your kind words about our staff. i sincerely hope you choose to stay with us again. ^Katie J Case Manager IHGCare

melbourne
Reviewed 18 February 2012

This is the second time I have stayed in this hotel. Both times have been problematic and although the GM is quick to make contact and discuss the problems and refund my money, nothing seems to improve here. I booked and a club room as I thought it was worth the extra money but the room I stayed in was...

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1Thank ddexter
New Delhi, India
Reviewed 23 January 2012

Crowne Plaza is located at Semanggi - an intersection of two very busy roads that seems to be permanently mired in traffic chaos. If it were not for this annoyance, the location would have been very good; there is a mall - Plaza Semanggi - within walking distance and connectivity to most points in the city is reasonable by Jakarta...

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Thank pixie0427
Reviewed 16 January 2012

Stayed at this hotel over the weekend. Staff was extremely helpful. The hotel itself was located in a good location if you discount the heavy traffic that constantly seems to be in the way of getting to and from the hotel (but where is there no traffic in Jakarta?). Plaza Semanggi is about a 5 minute walk away and it...

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Thank kkwkc
Singapore
Reviewed 15 January 2012

Good location at Semanggi junction, somewhat tired property in need of renovation. Arrived one evening after a very long day (full day in Jakarta plus travel from a regional country early that morning) to be told that despite my confirmed booking, due to a reservation systems glitch they could not honour my booking and would transfer me to another (local...

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2Thank Gibraltar M
Hyderabad, India
Reviewed 8 January 2012

The Crowne Plaza Hotel Jakarta is a very elegant and cosy place. An appreciation for its staff’s sincerity and timely action for the redressed of all even minor complaints made our stay for nine nights in the hotel even the more enjoyable. The rooms are spacious and clean, also offered a bird’s eye year of its surroundings. The location of...

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Thank saroshsb
jakarta
Reviewed 6 January 2012

I was staying at Crown Plaza on New Year's Eve Nite. You can imagine how crowded and hectic it was. but amazingly, the staff looked so professional and full of smiles. their service really came from the heart. and for the room, it was clean and very spacious. my baby could play and run around. bathroom also big and clean....

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Thank Spinoza14
Kuala Lumpur, Malaysia
Reviewed 28 December 2011

This is a nice property located well, near enough to a mall and the Pasific Place by foot. ( longer by car as you have to loop the main road ) The rooms are large and have large bathrooms , but it is in need of a refurbishment The AC in the lounge bar was not very effitive , the...

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Helpful?
Thank Indra R

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jakarta staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor room”
ronnienarayan, 14 Apr 2017 | Read review
“Rooms facing the main road have great skyline view.”
QuarksLeptons, 9 Apr 2017 | Read review
“Many acses to the join tour or bisnis”
migitayukinori01, 1 Dec 2016 | Read review
“High floors have a nice view.”
flaphoto, 13 Aug 2016 | Read review
“Room very big”
migitayukinori01, 24 Jul 2016 | Read review
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