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Pullman Jakarta Indonesia

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Traveller (1806)
Room & Suite (647)
Dining (313)

About

Location
Cleanliness
Service
Value
Located in the center of Jakarta's business and leisure district, Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. The five star hotel offers 427 upscale business and leisure accommodations with an elegant and warm ambiance. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
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2,788Reviews
2,241Photos
14Q+A
100Room tips
Traveller rating
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  • 52
  • 33
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Popular mentions
So i have multiple stays at Pullman CBD Thamrin which is Conveniently located across from Plaza Indonesia. I find the staff top notch. Special shoutout to Ajeng who works in Back Room Bar which has a wonderful Whiskey selection and Marco at the front desk. Each time i visit,
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Response from Bening Setara B, Manager at Pullman Jakarta Indonesia
Responded today
Dear Frank O, Thank you very much for sharing your 5 star review with us. We are pleased to know that our young passionate team, especially Ajeng and Thomas served you with their top notch service and ensured you had a memorable experience at our hotel. They are both really proud to receive your kind note. We look forward to welcoming you back real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
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Location of this hotel is really good as two shopping malls are just cross the road. I stayed in the standard room, it was clean but a bit smaller as I expected and soundproof of the windows was not really working, however, it is understandable as the room is facing the main
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Response from Bening Setara B, Manager at Pullman Jakarta Indonesia
Responded today
Dear eric1555 , Thank you very much for taking the time to share your review with us. It is fantastic to read that you enjoyed your overall stay in Pullman Jakarta Indonesia. At the same time, we have carefully reviewed your feedback and you can rest assured that we will allocate you a quieter room next time you stay with us. Thank you once again and we look forward to your return real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
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The hotel crew and staff has always been very friendly and polite and the service standards were kept at the highest level. My loyalty was recognized and well rewarded in terms of room upgrade and lounge access. Also I must compliment Nesya, Sari and April for their warm and
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Response from Bening Setara B, Manager at Pullman Jakarta Indonesia
Responded today
Dear Sanjay V , Thank you very much for sharing your 5 star review and for your continued loyalty to our hotel. It is fantastic to know that you highly appreciated the room upgrade and that you were happy to be personally recognized by our engaged and passionate team members, particularly Nesya, Sari and April. Thank you once again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
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Good afternoon peeps! My family recently visited Pullman Jakarta Indonesia last few weeks I believed and they love everything about this hotel!! Even though I wasn't there with my family, but they are totally taken aback by the warm hospitality they received from all the staff.
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Response from Bening Setara B, Manager at Pullman Jakarta Indonesia
Responded today
Dear Namira Jamil, Thank you very much for taking your valuable time to share your family’s experience with us. It’s really wonderful to read that your family enjoyed their stay from the moment they arrived to the day of departure. We are also delighted to know that they enjoyed the overall warm hospitality they received, especially from Ragil, Tika and April. Thank you again and until next time! Best regards, Bening Setara Bulan Quality & Attitude Manager
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We stayed in Delux Executive Suite. ..amazing room and view of grand mall ...staff we’re so polite and customer service was excellent..definitely recommend breakfast buffet...it’s massasive selection...we love this place
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Response from Bening Setara B, Manager at Pullman Jakarta Indonesia
Responded 4 days ago
Dear Yassir J, Thank you for taking the time to share your 5 star review with us. We are glad to read that you are happy with your stay with us and that we successfully created a memorable Wedding Anniversary experience for you. Thank you for the amazing photo you shared and we look forward to welcoming you again soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
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Professional photo exclusively commissioned by TripAdvisorPullman Jakarta Indonesia
The Superior Room at the Pullman Jakarta Indonesia
Professional photo exclusively commissioned by TripAdvisorPullman Jakarta Indonesia
The Grand Deluxe Room at the Pullman Jakarta Indonesia
Professional photo exclusively commissioned by TripAdvisorPullman Jakarta Indonesia
The Executive Suite at the Pullman Jakarta Indonesia
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123456130
This is an interesting question. When I was there in April 2018 the hotel could not provide me with any information relating to this and advised me just to catch a car. Private cars are reasonably priced and can be prebooked or organised at the airport. Silver bird is the company I use.
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It cost us a little over IDR 200,000 to get to the hotel and over 300k to get to the hotel on a Sunday (please see my full review for detail). Take Blue Bird Taxi. There is an electronic kiosk outside the arrivals area. Take a number and show it to the guys near the queue section. Blue Bird Taxi is a baby blue car with the official logo. Do not try to get into a car that is not blue with no logo.
2 votes
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Dear AdeTiti, We are pleased to inform you that all of our rooms have bathtub. Regards, Bening Setara Bulan Quality & Attitude Manager
1 vote
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There is a pedestrian overpass or bridge outside of the hotel that will get you across the road to Plaza Indonesia. You go out of the hotel and take a left turn and it's about 50 meters to the bridge. It's very convenient. ^^
2 votes
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"Best to take the rooms facing the back of the hotel as they tend to be quieter."
"Very accessible to most locations"
"The view of the road side would be good if you are willing to watch the traffic and people"
"Higher floors have a lovely View"
"I would suggest choosing any room in this hotel as I know they are all very good."
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PRICE RANGE
US$110 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
427
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