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Kemang Icon Hotel

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Traveller (92)
Room & Suite (65)
Dining (14)
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Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“kemang area”(16 reviews)
“infinity pool”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (193)
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81
53
25
13
7
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81
53
25
13
7
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All reviewskemang areainfinity poolrooftop restaurantfantastic soundstaff were exceptionally helpfulsound systemsmall boutique hotelnearby mosqueunique designbedroom and bathroomtop floordvd playerroom service menufantastic stayrestaurant stafffront office staffjakarta traffic
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1 - 5 of 179 reviews
Reviewed 8 February 2018 via mobile

I stayed there on 1st february to 3rd February 2018 with family from kuala lumpur. We booked 5 rooms. For quite expensive hotel, i was surprised that they don’t have bell boy to help us with our luggages. I had to go to the check...More

Thank singderinda
Response from Herman K, General Manager at Kemang Icon HotelResponded 10 February 2018

Dear Ms. Sing Derinda, Thank you for taking up your valuable time in writing us this review, we do apologies for the inconveniences that we did not provide a bell boy and trolleys since we are a small boutique hotel with only 12 rooms and...More

Reviewed 18 January 2018

I am totally not recommended this hotel. they very unprofessional. here it is the fact : ( we booked their room for our meeting with total pax : 10 ) 1. the food not good at all, and i was surprise find out that the...More

Thank Wulansari W
Response from Herman K, General Manager at Kemang Icon HotelResponded 21 January 2018

Dear Ibu Wulan, Thank you for taking your valuable time in writing a very constructive feedback about our services. I would like to apologies for the unprofessional services from my team have provided, although we have accommodate your last minute booking and was cancel 8+...More

Reviewed 26 December 2017 via mobile

I stay on 23-25 December 2017 at Illumina Suite (Family with Young Children). Here are my objective opinion & experience during I stay there; - Front Office : ★★✩, need more hospitality training as FO person. - Room Cleanliness : ★★✩, you need to vacuum...More

Thank KenTanone
Response from Herman K, General Manager at Kemang Icon HotelResponded 28 December 2017

Dear Mr. Ken Tanone, Thank you for taking your valuable time in writing a constructive feedback for us to continuously improve our facility and services. I do apologies that your stay was not up to your expectation and please let me assure you that I...More

Reviewed 29 October 2017 via mobile

There are some things I liked about this hotel. The staff were very nice, I was greeted enthusiastically, even when I arrived after midnight. The room was huge. The location was good, and the rooftop was nice. Breakfast was good (and more than enough, since...More

Thank 1450red
Response from KemangIconHotel, General Manager at Kemang Icon HotelResponded 30 October 2017

Dear 1450red, Thank you so much for taking you valuable time in writing a review about Kemang Icon Hotel, we very much appreciated for us to continously improved our services and facility. First of all, my sincere apology to hear some of the glitch with...More

Reviewed 21 September 2017

I do regular trip to Kemang area once a year, and it was first time to select this hotel this year. It was located in main street, and could easily get there. Staffs were very kind and friendly more than enough. Rooms are named uniquely,...More

Thank Joyfulee
Response from KemangIconHotel, General Manager at Kemang Icon HotelResponded 23 September 2017

Dear Joyfulee, Thank you so much for the wonderful compliment of our room design and appreciated that you have taking your valuable time in writing a review about your stay with us. We are very happy to hear that your stay was a memorable one...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Pool
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$110 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jakarta
#22 Business Hotel in Jakarta
#58 Spa Hotel in Jakarta
#79 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$110 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jakarta
#22 Business Hotel in Jakarta
#58 Spa Hotel in Jakarta
#79 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (92)
Room & Suite (65)
Dining (14)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
L_Karis
21 September 2017|
Answer
Response from KemangIconHotel | Property representative |
Dear Ms. L Karis, May have your email address so I can send the photo through. Thank you. Warmest regards, Herman Kartaamidjaja Hotel Manager
0
Votes
hc2006rc
8 August 2016|
AnswerShow all 4 answers
Response from Herman K | Property representative |
Dear 2006rc, Thank you for your enquiry and my apologies for the late reply. Our room are very spacious to accommodate 2 children however we don't provide the extra bed. Kindly let me know for any special arrangement that... More
0
Votes
McVeuve
20 August 2015|
AnswerShow all 3 answers
Response from Pierre-Jean R | Property representative |
Dear Mc Veuve, Traffic being an issue everywhere in Jakarta and depending on the time of the day, it can take you between 1 to 2 hours to reach our hotel from the airport and about the same time to go to the central train... More
0
Votes
Room Tips
"inifini room had a spoilt air con and we used a fan. service is great. lights a little too dim."
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"Infini, Illusion, Imperia, is the best one!"
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"illusion room the best one"
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"Try ask for room which is away from the mosque."
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