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Ascott Kuningan Jakarta

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Ascott Kuningan Jakarta
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127 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Tangerang
Reviewed 2 days ago NEW

Service was excellent, very professional and helpful staff. They answered all my qestions and gave suggestions to make our day better! Breakfast service was bad compared to others, slow and food should taste better.

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Thank laurapasaribu
Reviewed 1 week ago via mobile

As a so called "serviced apartment" it's worth every penny. It's modern, big and in a super location to almost anywhere. It is very good secured, the people are nice and they clean up every day. In other words, it's practically a hotel suite with kitchen. The direct access to LotteMall is another plus and they even deliver your groceries...

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Thank JurgenH
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear JurgenH, Thank you for sharing your review on your recent stay on TripAdvisor. It is such a pleasure to learn that you have enjoyed your stay and that it was worth every penny to you. Yes, we are practically a hotel with larger space for you to relax in and many added in-room facilities for your comfort :-). At...

Reviewed 1 week ago via mobile

Good place to stay, inside center of business place in Jakarta. the staff is good on all services and the food they serve here was one of the best. I really like to return here again another time with my friends.

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Helpful?
Thank Dimas Achmad K
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear Dimas Achmad K, Thank you for sharing your review on your recent stay on TripAdvisor. It is such a pleasure to learn that you have enjoyed your stay and that we have met your expectations. At Ascott Kuningan Jakarta, we pride ourselves to be providing excellent products and services, and positive feedback such as yours motivates the team to...

Vienna, Austria
Reviewed 3 weeks ago

If you are looking for a small apartment with full functionality and a central location, the Ascott can be the perfect choice. The Hotel is located in the complex Lotte World and provides direct access to a nice Shopping mall - with even more Shopping malls nearby. The Hotel itself does not have a Restaurant (apart from the space where...

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2Thank W V
Handrian W, Front Office Manager at Ascott Kuningan Jakarta, responded to this review

Dear Mr./Mrs. W V, Thank you for your feedback dated February 27th, 2017. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service....

Indonesia
Reviewed 3 weeks ago

Love to stay here, feels homey like home.. the concept is serviced apartment The location next to the Ciputra World Shopping Center.. The room has kitchen, so we can cook... the room is nice, spacious and nice bathroom The breakfast is nothing special..

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Helpful?
Thank uthinx
Handrian W, Front Office Manager at Ascott Kuningan Jakarta, responded to this review

Dear Mr./Mrs. Uthinx, Thank you for your feedback dated February, 26th 2017. We are glad to hear that you have enjoyed and love Ascott Kuningan Jakarta as your home in Jakarta. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We...

Reviewed 3 weeks ago via mobile

Pleasant stay and great location (being next to a mall) Breakfast at the 11/f cafe is great. Food variety and service standard is also rated good for a service apartment in jakarta. Iyat at the cafe provides excellent attendance at the cafe, noting down my preference during my visits is an excellent service given i frequent the place.

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Helpful?
Thank paul l
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear Paul L, Thank you for sharing your recent stay feedback on TripAdvisor. We are very happy to know that you had an enjoyable stay and both our products and services have met your expectations. We have shared your kind comments to the team, especially to Iyat. Positive feedback such as yours motivates our team to do even better, so...

Dhaka City, Bangladesh
Reviewed 5 weeks ago

Personal amenities should be improved. Couldn't find body lotion, razor etc as expected from a five star grade serviced apartment. Breakfast choices was not as per my expectation. Choices could be improved. Check-out was a disaster. Staff's efficiency surprises me.

Review collected in partnership with this hotel
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Thank Abu R
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear Abu R, Thank you for sharing your recent stay experience on TripAdvisor. We are happy to know that it had been a pleasant stay for you. Nevertheless, we regret the issues you had to encounter and sincerely apologize for any inconveniences caused. We take your feedback seriously and will implement corrective procedures to ensure guest experience can be improved...

Jakarta, Indonesia
Reviewed 9 February 2017

Have direct access to mall Room is large nice and clean Easy check in and check out Staff is helpfull and friendly Corner room have a nice view Kids club is good and clean.... Kids pool also available

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Thank wilianaw2017
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear wilianaw2017, Thank you for sharing your recent stay review on TripAdvisor. We are so glad to hear that you have enjoyed your stay with us and that our staff has been helpful and friendly. Receiving positive feedback such as yours motivates us to further improve our commitment to deliver our best every time. When in Jakarta again, I hope...

Jakarta, Indonesia
Reviewed 1 February 2017

Nice apartment. we have been here for a few times. Love the facilities, spacious room, amenities. Love the connectivity to the mall. My spouse loves the gym and the swimming pool. Breakfast needs more improvement.

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Thank laoryn
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear Laoryn, Thank you for sharing your review on TripAdvisor. We are so excited that you and your spouse have always enjoyed your stay with us and have chosen Ascott Kuningan Jakarta to be your preferred second home. However, we have noted your comments about our breakfast services and will continue to look for ways to improve this offering. We...

Seoul
Reviewed 30 January 2017

Very excellent as I expected. I stayed this residence in Bangkok, HCMC and this time Jakarta. I will accomodate this hotel whenever I travel whereever they present. It's a good choice specially with your family

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Thank Chong Ho L
Evelyne K, Manager at Ascott Kuningan Jakarta, responded to this review

Dear Chong Ho L, Thank you for sharing your recent stay review on TripAdvisor. We are so glad to hear that we have met your expectations and that you have chosen our properties to be your preferred home away from home. May I also take this opportunity to invite you to become a member of Ascott Online Advantage, our online...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Ideally located in Jakarta's Central Business District, Ascott Kuningan is part of Ciputra World 1, a large integrated and cosmopolitan development. It consists of an upscale shopping centre, an ArtPreneur Centre which is a museum, art gallery and theatre and an office tower. Within close proximity is an embassy district, more office towers housing multinational companies, shopping malls as well as dining and entertainment venues. Ascott Kuningan Jakarta's relaxing ambience and lavish interiors await discerning corporate travellers, relocating executives on extended stays and holidaymakers. Featuring stylish and elegant decor and top notch offerings, each of the 185 well-appointed one, two, and three-bedroom apartments are tastefully furnished with a fully-equipped kitchen, separate living and dining areas, LED TV, elegant bathrooms with bathtub and rain shower, complimentary wireless internet access and other modern amenities. A collection of expressionist styled art pieces by Hendra Gunawan, a famous Indonesian artist adorn the public areas including the lobby. The style, theme and colours are continued in each of the apartments in the form of a painting, decorative elements as well as a unique feature wall in the living areas. Hendra Gunawan's expressive coloured palette is a celebration of memorable scenes of daily Indonesian life. A stunning array of facilities such as a swimming pool, tennis, basketball and badminton courts, fully-equipped gymnasium, aerobics room and meeting facilities will ensure the urban dweller's needs are fully met. Internationally managed and renowned for its highest level of quality services, Ascott Kuningan is destined to exceed the expectations of travellers. The timeless elegance of Ascott Kuningan Jakarta coupled with traditional Indonesian Hospitality exudes a genuine home away from home feeling. Because life is about living. ... more   less 

Additional Information about Ascott Kuningan Jakarta

Address: Ciputra World 1 Jalan Prof Dr Satrio Kav. 3-5, Jakarta 12940, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: £99 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuningan Jakarta 4.5*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#54 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Kuningan Jakarta staff and other travellers.
3 questions
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over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Ascott Kuningan Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anyhow excellent with wonderful condition of bed”
 of 5 bubbles ch0ngh0l, 30 Jan 2017 | Read review
“Making up the room was not tidy. ”
 of 5 bubbles frankw712, 30 Jan 2017 | Read review
“Corner room”
 of 5 bubbles 368veronicaw, 25 Jan 2017 | Read review
“there is no smoking rooms”
 of 5 bubbles topcat911_love, 15 Jan 2017 | Read review
“at night, suddenly the air conditioner sounds loud”
 of 5 bubbles RK_190377, 29 Nov 2016 | Read review
5 of 5