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Traveller (37)
Room & Suite (13)
Dining (5)
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Overview
  • Excellent8%
  • Very good14%
  • Average23%
  • Poor20%
  • Terrible35%
20 Jul 2017
“Kentucky trip”
4 weeks ago
“Do not stay here”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (34)
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1 - 5 of 34 reviews
Reviewed 4 weeks ago via mobile

Do not stay here if you can avoid it. The only reason we stayed here is due to the road conditions and it was the only room left at this exit out of three hotels. 1. The carpet was grossly stained and ripped up in...More

1  Thank DegFam5
Response from EconoLodgeRichwood, Webmaster at Econo LodgeResponded 4 weeks ago

Dear Guest, After reading this I am embarrassed at what had occurred during your stay and I sincerely apologize for what happened to you. From your comments my hotel and team let you down and for this I apologize again. There is no excuse for...More

Reviewed 10 September 2017 via mobile

We slept in our clothes, didn't turn the lights off, didn't bring any luggage in from the car!! 1. When we walked in the room we had to push the door really hard to get in. Turns out the wall behind the door was warped...More

2  Thank Julie T
Response from EconoLodgeRichwood, Webmaster at Econo LodgeResponded 13 November 2017

Dear Guest, Thanks for your comments and for staying the night at our Richwood hotel. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let...More

Reviewed 7 August 2017

We were traveling cross country back home to New York State. It was getting late and the hotels in this area were all booked until we found this one. We checked in exhausted and willing to accept almost anything. Well, this hotel is DISGUSTING. Filthy...More

3  Thank Darlene B
Response from EconoLodgeRichwood, Webmaster at Econo LodgeResponded 13 November 2017

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our insect-free hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure...More

Reviewed 21 July 2017 via mobile

Where should I begin. Placed on second floor and the stairway that you needed to walk up smelled so strongly of urine it was overpowering. When you walk in the room the curtain that should protect your privacy has the hooks but nothing to put...More

1  Thank Penny W
Response from EconoLodgeRichwood, Webmaster at Econo LodgeResponded 13 November 2017

Dear Guest, Thanks for your comments about our busy and well-regarded hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we...More

Reviewed 21 July 2017 via mobile

Read some positive reviews, should've listened to the others. Pulled up to the room, two mattresses on the parking lot. Rooms were very dated and in need of repair. Continental breakfast horrible and eading area to small. At least McDonald's and waffle house across the...More

Thank BP4570
Response from EconoLodgeRichwood, Webmaster at Econo LodgeResponded 13 November 2017

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Things to do
Pool
Details
Price range
US$66 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$66 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (37)
Room & Suite (13)
Dining (5)
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Room Tips
"Don't choose a room at all, stay in your car if you have to"
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"I would not recommend this hotel to anyone, ever!!!!"
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"don't stay there."
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"The two we saw were terrible and didn't even have fitted sheets on the bed when I pulled the corner cover..."
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