Cadlao Resort, El Nido
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Sitio Caalan St. Brgy. Masagana, El Nido, Palawan Island 5313 Philippines
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Pool & Beach (161)
Dining (85)
About
#9 of 39 hotels in El Nido
Location
Cleanliness
Service
Value
Cadlao Resort & Restaurant gives its guests a unique hideaway with the ultimate pleasures. Travelers come from all around the world, from over 50 countries and counting, to this paradise nestled in El Nido, Palawan, Philippines. Here they feast on the most sumptuous international cuisine, in what has been known as the best restaurant in El Nido. Here they enjoy the best view of the biggest island in Bacuit Bay, Cadlao island, adrift in the blue waters of the South China Sea. Cadlao, in the local Cuyunin dialect, means "laughing". Come to Cadlao Resort & Restaurant to savor the sweetest smiles you'll ever have in your traveling life.
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Full view
Property amenities
Free internet
Pool
Free breakfast
Babysitting
Airport transportation
Spa
Baggage storage
Concierge
Internet
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Wine / champagne
Poolside bar
Shuttle bus service
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Gift shop
Mosquito net
Outdoor furniture
Shared bathroom
Sun terrace
Sun umbrellas
Umbrella
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Safe
Walk-in shower
Complimentary toiletries
Bottled water
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Charming
Languages Spoken
English, Filipino
Location
Full view
48Car recommended
Grade: 48 out of 100
85Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Sitio Caalan St. Brgy. Masagana, El Nido, Palawan Island 5313 Philippines
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625Reviews44Q+A100Room tips
Reviews
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The hotel is nicely situated and the views around are beautiful. However, for the price, I expected the staff at the reception to be more accommodating and not so rude.Literally felt as if they had an attitude problem. Both at the check in and check out time, the staff from reception were speaking in between them their language giving me a feeling that they were talking about me, which I thought were so rude. At the check out the woman who was taking care of me was eating and really didn't seem to care about me. From very first moment the staff attitude at the reception made me feel uncomfortable. Wouldn't recommend. It is too expensive for what you get.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Nice place at the higher end of quality for island standards. about 500m of sandy off-road to cover before reaching the resort, the local trikes don't like driving along the sand (but they can) the resort offers a pickup and delivery service, but try to arrange this in advance. (We arrived earlier than expected so no ride) the last pick up/drop off is at 10 pm. Rooms are nice, no tv or fridge, and wifi only sometimes worked in public areas (we were in further away 'Lauan' room) Rooms were nice easily large enough, clean and much better than a hostel or backpackers. Restaurant: Breakfast was ok, nothing amazing but not terrible. Dinner: Salad was ok, Spring rolls had been deep-fried to death. Views over the bay was nice. Happy hour was buy 1+1 on cocktails only. Recommend going for a walk and stopping at the bars along the way for food and drink much more enjoyable experience! The reception was very organized and arranged our ferry tickets, transportation, and scooter rental. However, the Scooter was terrible! The scooter which they arranged, (provided by the outside company) the scooter showed up with an empty tank and got 2 flat tyres throughout the day (not the resorts falt) but kinda ruined our evening...…
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Date of stay: February 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
After reading several negative reviews, we were quite apprehensive about staying, nevertheless, it was booked. I am genuinely shocked at how wrong those reviews are, we have been to several hotels now over the Philippines and this place has by far the best WIFI signal ( criticism must have been taken on board and problem solved) - this includes strong WiFi in our room, pool areas and walking around the resort in general. We’re staying in a standard bungalow and it is more than enough for us! Yes, there is no TV, but when you’re on an island as beautiful as El Nido, step outside and go for dinner or drinks by the ocean. EXPLORE!! The staff and grounds people have been nothing but accommodating and friendly to us! The SPA facilities and prices are more than reasonable! I would recommend staying here if you’re looking for a friendly, quiet, comfortable, chilled place to stay with beautiful views!…
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Responded 24 Feb 2020
Dear Valued Guest, Thank you so much for choosing to stay with us and for taking the time and effort to share your wonderful experience at Cadlao Resort. It has been our sincere pleasure to have you as our guest and we are happy that you enjoyed your stay. We look forward to welcoming you again soon! Sincerely, Cadlao Resort
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The hotel is nicely situated with a beautiful view of the Bacuit Bay. Bungalows are accomodating and the garden of the hotel is beautiful and taken care of. The hotel picked us up from the ferry station and they also offer tricycle transportation up to the main beach which is an added value. However, this resort needs a couple of big improvements in terms of customer service and facilities. The staff is very friendly and trying to accomodate you however they are very disorganized in terms of service. For example for dinner, although the food is tasty and delicious, we ordered and not that it came after an hour although the restaurant wasnt full but it came also with missing dishes, this being something that we got used to after the first two days. In terms of the bungalows, the rooms are nice however internet is very poor and accesible only at one of the pools and in the reception and even there sometimes not being able to connect. The rooms have no TV, there is no Hot Water, water pressure is a big problem and the water is sometimes coming out yellow/rusty and smelly. There is no room service nor any phone in the room. At the restaurant, we even caught some flees due to the big amount of dogs and stray dogs that are left inside the resort from the beach. They are offering a bottle of water when you check in however afterwards you will have to walk to reception to fill it from the dispenser and sometimes we found that it was empty or no cold water running from it. Overall I would say that although the bungalows and the view is nice, its overpriced for the services and facilities that it has to offer.…
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Responded 23 Feb 2020
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time and effort to detail your experience and for commending good things about hotel views, the garden and daily pick up service.We sincerely apologize for the areas we fell short of your expectations and for all the inconvenience caused to you during your stay . Your negative comments and concerns have all been noted by the management and now making some countermeasures to appropriately address this issue. Hope you to see you again when you visit el nido. Sincerely, Cadlao Resort & Restaurant Team
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This restaurant was down the street from our hotel and had great reviews, so we decided to have dinner here. The setting is lovely with views of the bay. After that, it’s all down hill. To make sure the headline is not buried, my husband got violently ill from undercooked fish. The service was comically terrible, and hadn’t we gotten sick, would make for funny travel stories. I returned to the restaurant the next day and the staff was unapologetic and suggested that we must have gotten sick from something else. Be very careful when in El Nido. The beach is contaminated (I.e. no swimming allowed) and the town has serious sewage issues. Aside from making us sick, this was our most expensive and least delicious meal. Go someplace else.
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Daniel I asked a question Sep 2018
Lisbon, Portugal154 contributions75 helpful votes
Answer from Cadlao_Resort
Sep 2018 |
Hi Daniel,
Apologies, but our seafront is rocky, but guest can swim in there if they like just make sure to wear aqua shoes.
Other option is to go to Duli beach (approx 1 hour and 15 mins travel from our hotel). We have a private beach there. Our guest can freely go there and enjoy the secluded beach.
Regards,
Janamet asked a question Jun 2018
Dubai, United Arab Emirates16 contributions4 helpful votes
Steven G asked a question Jun 2018
Kingston, Australia
Dianne G asked a question May 2018
Melbourne, Australia1,090 contributions96 helpful votes
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Frank32 wrote a tip Jan 2020
Montreal17 contributions83 helpful votes
"Cozy, simple, clean"Read full review
Traveller wrote a tip Jan 2019
1 contribution1 helpful vote
"All rooms identical, some have reflective glass in windows - YOU NEED THIS, unless you want to be on display like the zoo."Read full review
vaneza_gonsalves wrote a tip Oct 2018
Toronto, Canada239 contributions40 helpful votes
"Our Molave room is okay. All the room locations are okay. Pricey room are located in the front facing Cadlao Island."Read full review
Jax1964 wrote a tip Aug 2018
West Palm Beach, Florida67 contributions33 helpful votes
"Why stay here when there are other hotels with better customer service."Read full review
Justme415 wrote a tip Dec 2017
San Francisco, California8 contributions8 helpful votes
"Try and get a sea view or Semi sea view"Read full review
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PRICE RANGE
€106 - €199 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandEl Nido
NUMBER OF ROOMS
25
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Claim Your Listing Frequently Asked Questions about Cadlao Resort, El Nido
Which popular attractions are close to Cadlao Resort, El Nido?
Nearby attractions include RoofTop Bar & Boutique (0.6 miles), Taraw Cliff (0.7 miles), and Nagkalit-Kalit Falls (0.6 miles).
What are some of the property amenities at Cadlao Resort, El Nido?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Cadlao Resort, El Nido?
Top room amenities include air conditioning, a mosquito net, and a pool view.
What food & drink options are available at Cadlao Resort, El Nido?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Cadlao Resort, El Nido?
Conveniently located restaurants include Ashoka - Authentic Indian Cuisine, Taste El Nido - The Vegan Cafe PH, and Happiness Beach Bar.
Are there opportunities to exercise at Cadlao Resort, El Nido?
Yes, guests have access to a pool during their stay.
Does Cadlao Resort, El Nido have an airport shuttle?
Yes, Cadlao Resort, El Nido offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Cadlao Resort, El Nido?
The staff speaks multiple languages, including English and Filipino.
Does Cadlao Resort, El Nido have any great views?
Yes, guests often enjoy the ocean view available here.