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Sarrosa International Hotel and Residential Suites

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Sarrosa International Hotel and Residential Suites
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118 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Reviewed 1 week ago NEW

Sarossa is situated in the heart of Cebu City, there are a lot of restaurants and fast food places all around (if you opt to eat outside of the hotel or have something delivered). It is in one of the city's main roads so access to public transport is easy (Taxis and Jeepneys). The staff are friendly and very accommodating...

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Helpful?
Thank Michael Alain R
Reviewed 1 week ago via mobile

I'm currently staying at the Sarrosa. I have found no faults with this hotel the staff are so well mannered and helpful the staff are a credit to the hotel. The air conditioning in the room is amazing the hotel is clean and looked after. This is a credit to hotel management. There is place to sit in the shade...

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Thank Ian B
Reviewed 1 week ago via mobile

The greeting from the concierge and front desk was warm and friendly I'm used to staying in Hiltons during business travels as a Gold Card Holder and this hotel was approaching Conrad's level of service. Although the room and bathroom's furnishings were finished to a high standard, the lack of hot water was a nuisance. Room service was good and...

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Thank Arne W
Salt Lake City, Utah
Reviewed 1 week ago

The best service in years. After working in a 5 Diamond hotel for years I would place the staff on that level of excellence. Always friendly and willing to help you with any of your needs. Even if you just needed some quiet time. Thank you again Sarrosa for making my trip to Cebu something I will never forget. I...

Review collected in partnership with this hotel
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Thank coreyo695
Colorado Springs, Colorado
Reviewed 1 week ago

Simple hotel in-between the ferry port and airport. We stayed here for 12 hours, until our 2AM flight out. The bathrooms were up to date and the water pressure was excellent. The bed was comfortable for our short nap. Very helpful staff.

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Thank TamiTam
Reviewed 2 weeks ago via mobile

We stayed in one of their rooms with city view.The food was good and the wifi works good but it's just kinda hustle to always give the front desk a call to ask for a wifi password.One thing i did not like is that bringing food and drinks and stuff like that from outside is strictly prohibited.But we always end...

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Thank Probinsyanang B
Reviewed 4 weeks ago via mobile

If you're looking for an affordable international hotel then this place is for you. The room i booked was great; carpeted floors with ceiling high windows, mini fridge, a comfy spacious bed, and a mini heater for times when you feel like drinking a hot beverage. Oh, and their bathrooms have a tub and a hot n cold shower too....

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Thank sheena o
Bangkok, Thailand
Reviewed 5 weeks ago

The staff here is mired in their crazy rules don't checkout even 1 minute late or you are fined 500 pesos I had the desk call me to wake me up to remind me of that , who the heck wants a desk person calling me to tell me that by waking me up in the morning. Also it took...

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Thank schrifty
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Thank you for taking your time to write a review. We would like to humbly apologize for what had happened during your stay. Upon reading your review, we immediately conducted an internal investigation. We found out that it was purely an honest mistake. In fact, the lady you are referring to went to your place to personally...

San Carlos City, Philippines
Reviewed 7 February 2017

I was able to attend a one-week seminar-workshop at this hotel and it was a good experience. The hotel was very accessible from the prime malls in Cebu, and the rooms are clean, spacious as well as the toilet and bath. Its chef makes soft tasty bread and delicious pasta meals during our stay. There are also some restaurants nearby...

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1Thank Didzki
Metro Manila, Philippines
Reviewed 8 January 2017

We stayed in Sarossa for 1 night after our North Cebu trip and before heading back to Manila. Place is good and clean. There is a nearby place for restaurants, coffee and milkshakes. We availed the buffet breakfast but it doesn't have much selection like other hotels I have tried. But all in all, it's good for the price we...

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Thank jap1990

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Sarrosa International Hotel and Residential Suites staff and other travellers.
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Questions? Get answers from Sarrosa International Hotel and Residential Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want the best view, get the rooms same side as the lobby entrance, if you're a smoker get the room farthest back”
michaelalainr, 17 Apr 2017 | Read review
“get the newer side of the hotel much better”
meld303, 26 Dec 2016 | Read review
“Dont stay there ( thats my opinion only)”
F4391SVjeffa, 24 Aug 2016 | Read review
“there is a ministore right beside the lobby incase you forgot some small things.”
danieljaden, 1 Jan 2016 | Read review
“Be aware at the time I stayed the pool and fitness rooms were difficult to access due to construction.”
kewz, 5 May 2015 | Read review
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