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Sarrosa International Hotel and Residential Suites

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Sarrosa International Hotel and Residential Suites
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102 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Cebu City, Philippines
Reviewed 20 October 2016

Was able to organize a corporate event held at this hotel. The staff who handled our account is very accommodating and nice. She even managed to provide me a complimentary room with free breakfast after the event. The room was nice enough. The food during the event was sumptuous and delicious. The breakfast buffet was great. Although it only have...

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Thank bodieandtheblowfish
Reviewed 18 October 2016

Hotel was good but, service are not excellent. No hair dryer in the room, no iron & ironing board provided. When we request it was not available instead, they offered us pressing & need to pay. We booked 4 rooms but room key only given 2 and when my brother forget to bring the key with him when we asked...

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Thank Merlin Anne C
Cebu City, Philippines
Reviewed 14 October 2016

No amenities, air-conditioned not working well. staffs are not hospitable and prawns their faces if you try to correct them. Very slow in responding to your problem I don't know why? But it must be changed.

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Thank danaaguilarsucco
Reviewed 4 October 2016 via mobile

We stayed 3 months here. The whole staff are very accomadating. Tho hotel is decent. Its just that we hated the internet. We stayed here for work knowing that the internet was stable. To be fair, Management did something on this matter as we raised the problem all the time. The management tried thier best to give us net but...

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Thank Marci F
Reviewed 26 September 2016 via mobile

The rooms are really big. What I didn't like is their TVs are placed a bit low and the beds are too high. The CRs are also big. Good service. Location nice. It's in the heart of the city. Place very accessible.

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Thank eyckvan
Reviewed 15 September 2016 via mobile

The hotel look clean and tidy, overall, modern. The room was super comfy with a great view and the room service was great. The food was just amazing and they actually have one of the best expresso coffee you can find in Cebu. The front balcony facing the main street is great. The staff is pleasent, helpful and friendly. This...

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Thank JMHOLDINGS M
Reviewed 24 August 2016

I stayed there 2 nights. It was old run down. I had to be moved as my room was sprayed with such strong perfume. The corridors dimly lit the carpet old and dirty. Breakfast was decent. but overall I would never repeat my stay there again. On the plus side the staff very respectful couldn't fault. It was in between...

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Thank Jeff A
Al Khor, Qatar
Reviewed 12 August 2016

We stayed for two nights at the Sarrosa International Hotel and held our wedding reception in the function rooms there. Overall we were very pleased with our stay. We booked two large rooms overnight which, on the morning of the wedding, allowed plenty of space for all the bridesmaids, flower girls, groomsmen and for the bride and groom to get...

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Thank Peter B
Reviewed 18 May 2016

I was recommended by a friend who is from Cebu to stay here in Sarrosa. It was not disappointing! Upon entering the lobby, I was warmly greeted by the staff and security guard before heading to the reception to check in. They were polite, and efficient. I stayed in their Grand Deluxe Room which was very spacious, clean and elegant....

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Thank Rex D
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review “A BEAUTIFUL STAY WITH PLENTY OF POTENTIAL” We thank you also for commending our SERVICE from the time you checked-in until you checked-out and for giving us a...

Melbourne, Australia
Reviewed 11 February 2016 via mobile

The aircon was noisy but working well. The beds are comfy, linens need upgrade, old already. The towels are not white anymore. Should be wash with bleach to look whiter. There is room fridge. The staff service was good. No included breakfast for the price we paid. The pool looked dirty and it looked like not use for a long...

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Thank Mary B
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review. We thank you also for commending our Service Associates and our Restaurant. On the other hand, we would like to ask an apology for the other observations you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Banquet Room
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
One of Cebu's finest business hotel, Sarrosa International Hotel and Residential Suites offers an idyllic blend of comfort and convenience right at the heart of the growing metropolis. Easily accessed by public transportation; it is only 15-minute drive from the Cebu Mactan International Airport and the industrial zones of Mactan and Mandaue; a 10-minute drive to Cebu's major shopping malls. The Hotel boast it 227 well appointed, spacious and cozy hotel rooms and 40 fully furnished residential units; a modern business center for executives and businessmen, an indoor swimming pool, a fine-dining restaurant and function rooms for all special occasions and events. Its facilities, topped with the excellent and gracious service of its professional and courteous staff makes Sarrosa International Hotel and Residential Suites the best choice of leisure and business travelers alike. Truly a world-class business hotel...your HOME away from home. ... more   less 

Additional Information about Sarrosa International Hotel and Residential Suites

Address: F. Cabahug St. Cor. Pres. Quirino | Ayala Access Road, Mabolo, Kasambagan, 6000, Philippines
Region: Philippines > Visayas > Cebu Island
Price Range: £29 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sarrosa International Hotel and Residential Suites 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Sarrosa International Hotel And Residential Cebu City
Sarrosa International Hotel And Residential Suites Philippines/Cebu Island
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Questions & Answers

Here's what travellers have asked, with answers from Sarrosa International Hotel and Residential Suites staff and other travellers.
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Questions? Get answers from Sarrosa International Hotel and Residential Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay there ( thats my opinion only)”
 of 5 bubbles F4391SVjeffa, 24 Aug 2016 | Read review
“there is a ministore right beside the lobby incase you forgot some small things.”
 of 5 bubbles danieljaden, 1 Jan 2016 | Read review
“Be aware at the time I stayed the pool and fitness rooms were difficult to access due to construction.”
 of 5 bubbles kewz, 5 May 2015 | Read review
“Do not get any rooms in old wing”
 of 5 bubbles milehigh28, 22 Mar 2015 | Read review
“We had a lower floor on level 2 which had some road noise. Higher floors might be better.”
 of 5 bubbles AverageAussie, 8 Feb 2015 | Read review
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