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Shangri-La's Rasa Sentosa Resort & Spa

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3,396 Reviews from our TripAdvisor Community

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Showing 2,910: English reviews
Karratha
Reviewed today NEWvia mobile

Sentosa Shangri-La was amazing. Spend the extra to stay on Sentosa. Love every minute. You get what you pay for. We left Shangri-la after four days to stay in main Singapore and regretted immensely. Location and hotel are five star ⭐️

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Helpful?
Thank Lisibein
Singapore
Reviewed today NEW

This is the third year we have returned to Shangri-La's Rasa Sentosa Resort & Spa to celebrate our wedding anniversary. We usually book the hill view room (which is quiet and private). To our pleasant surprise, we were upgraded to a sea view room this year. We love it that the beach is just a short walk away and that...

Review collected in partnership with shangri-la.com
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Thank loyola90045
Sydney, Australia
Reviewed yesterday NEW

Shangri La Sentosa Island definitely a place you must visit! My Wife, 4 young kids and I had the pleasure of staying at the resort for 7 nights over the Christmas Break. Hotel facilities were immaculate! rooms were clean, Hotel Staff were at tentative, location perfect! Our holidays this year were all about our kids having fun. Sentosa Island provided...

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1Thank Hish78
Liverpool, United Kingdom
Reviewed 2 days ago NEW

I used this hotel and location for a "brand" product launch event. The hotel is primarily used as a holiday location and from what I could see it caters for families and couple alike who wish to escape work life for a relaxing break. In relation to by own needs the hotels events team were excellent especially Serene and Shaik...

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Helpful?
Thank paul o
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you for your review and choosing our resort as the venue for your product launch. Happy to know your event ran smoothly and your compliments on the team, in particular Serene and Shaik, are very much appreciated. All of us look forward to welcoming you back to our resort in the near future! Yours sincerely, Ben Bousnina...

Reviewed 2 days ago NEWvia mobile

This is by far one of the best hotels we have stayed at for families with kids above 5. The staff are very friendly and much more so than in other hotels of Singapore. There is a shuttle bus that takes you to a nearby mall. I would not recommend eating there though as the prices at the hotel are...

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Helpful?
Thank Anita G
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you for sharing your experience via Tripadvisor. We are happy to know your family had an enjoyable time at our resort. My team and I look forward to welcoming all of you back to our resort soon! Yours sincerely, Ben Bousnina Vice President and General Manager

Singapore, Singapore
Reviewed 3 days ago NEW

I was very impressed with welcome fruit basket upon check in. The room is clean, neat and spacious. The buffet breakfast is fantastic and was spoilt with so many varieties of food and the staff was very friendly and helpful. I enjoyed a 2 hours massage at the spa, Chi.

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Thank PrisYeoHS
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you for your review. I am delighted to read that you had a memorable experience at our resort and appreciate the welcome fruit basket, clean rooms, cuisine, helpful staff as well as your massage at CHI, The Spa. My team and I look forward to welcoming you back to our resort soon. Yours sincerely, Ben Bousnina Vice...

Perth
Reviewed 3 days ago NEW

My first time to Singapore. Wont be the last. What a fantastic country, but heres our review of the hotel. Grounds are absolutely beautiful, tropical paradise and extremely well kept...luxurious pool and beach area, as with all of Singapore, very very clean and beautiful. Restaurants: Good. To be fair only had the buffet dinner and buffet brekky once, but it...

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Thank Multi-taska
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you for the wonderful review. I am delighted to know you enjoyed your stay in Singapore as well as our resort. Your compliments on our cuisine, spacious room, views and the team are very much appreciated. Please do visit us again should your travels bring you back to Singapore! Yours sincerely, Ben Bousnina Vice President and General...

Mlebourne
Reviewed 3 days ago NEW

The website and promotional material are deceiving. This hotel considers itself as a 5 star hotel. It falls well short of this. The whole resort is really rundown. We had 2 interconnecting rooms. From the very moment we entered the rooms we could smell a terrible odour. Both rooms were dusty, dirty and there were traces of mould in the...

Review collected in partnership with shangri-la.com
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Thank John S
Floreat
Reviewed 3 days ago NEW

We enjoyed our stay immensely; the staff were efficient and friendly and the rooms, restaurants and amenities were all of a very high standard. Clearly a child friendly resort, we were impressed by having early access to both our rooms upon arriving early in the morning after a long haul flight. We were on the ground floor which was handy...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Mender247
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you for your wonderful review via TripAdvisor. I am delighted to read that your family enjoyed their stay at resort and appreciate the early check in, Family Fun Package inclusions as well as the sofa bed. My team and I look forward to the opportunity to be of service to you and your family again in the...

Melbourne, Australia
Reviewed 4 days ago NEW

We have just returned from a very special family vacation at this stunning Resort. My wife and I were joined by our daughter, son-in-law and two grandsons (1 x 8year old and 1 x 3 year old) and it was a fabulous 14 days we spent. It was made better by having adjoining rooms (8th floor) overlooking the beach and...

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1Thank BobBell84
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear guest, Thank you very much for your positive review. We are extremely delighted to know your family enjoyed their 2-week vacation at our resort! Your compliments on our buffet breakfast at Silver Shell Cafe, my team, daily games and activities around the swimming pool as well as Trapizza Restaurant are very much appreciated. We look forward to welcoming all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 

Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Region: Singapore > Sentosa Island
Price Range: £238 - £377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Orbitz, Agoda, Cheap Tickets, Expedia, Travelocity, Priceline and Jetsetter so you can book your Shangri-La's Rasa Sentosa Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa
Hotel Style:
#2 Luxury Hotel in Sentosa Island
#2 Spa Hotel in Sentosa Island
#2 On the Beach Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sentosa Resort & Spa staff and other travellers.
74 questions
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Questions? Get answers from Shangri-La's Rasa Sentosa Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean room definitely. if you love Monkeys get hill facing room. they visit every morning”
 of 5 bubbles Hish78, 18 Jan 2017 | Read review
“Choose a room with a sea view, near the lifts if you dont like to walk along way.”
 of 5 bubbles Multi-taska, 16 Jan 2017 | Read review
“High floor 'Sea view' rooms are so relaxing looking out to sea”
 of 5 bubbles BobBell84, 15 Jan 2017 | Read review
“Top (11th) floor facing south for great views”
 of 5 bubbles 2012Tommy, 9 Jan 2017 | Read review
“face swimming view is great”
 of 5 bubbles lelee2017, 2 Jan 2017 | Read review
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