We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Oasis! All hotel guests enjoy complimentary usage of the Wi-Fi service during their stay with us. While the hotel has a network infrastructure that is capable of catering to guests using it's Wi-Fi service, there are occasions when guests are using more than one device to access the internet at one time, thus using up more bandwidth. This could have resulted in the guests experiencing a slow Wi-Fi usage. Generally speaking, the majority of our hotel guests did not encounter any issues with their Wi-Fi usage. You are welcome to contact our Front Desk Staff should you experience a problem concerning your Wi-Fi connectivity during your stay with us.

We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Oasis! We would recommend to check in at the airport two hours before your flight. The travelling time from the hotel to the airport is expected to take about 20mins. However, you would need to take into account of the peak morning working hours (Unless you are departing on a weekend). Hence we would suggest you to board the taxi from the hotel at 0730hrs. The cost of the taxi fare is about SGD22 (SGD15 on weekends due to no surcharge). During the morning, you may experience difficulty hailing a cab from outside the hotel. As such, you may wished to consider booking a cab in advance through our Front Desk Staff. The booking fee is as follows: 1) Mon – Fri: 6.00am to 9:30am: SGD3.30 2) Mon – Sun & Public Holidays: 6.00pm to midnight: SGD3.30 3) All other times (Including Sat, Sun & Public Holidays): SGD2.30 4) Advanced Bookings (At least half an hour in advance): $8.00

We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Oasis! Please find the recommended transportation options for travelling from the airport to the hotel: 1) For subway travel, board the train (East-West Green Line) at Changi Airport MRT Station (CG2) and alight at Lavender MRT Station (EW11). The journey will take about 29mins (Excluding waiting time) and costs SGD2.30 per person. From the station (Exit B), you have to take a short 10mins taxi ride to our hotel and it will cost about SGD6. You may also wished to know that if you are arriving before 0530hrs or after 2300hrs, the only available options are the taxi and airport shuttle, since the train will only operate between these hours. 2) You may also consider taking the airport shuttle (Available 24hrs) at the cost of SGD9 per adult and SGD6 per child. Kindly note that this service operates at every 15 or 30mins (For non-peak hours). 3) Alternatively, you can take a taxi directly from the airport to our hotel. It will take about 25mins and costs between SGD19 and SGD27, depending on the time of travel, which might be subject to surcharge.