Crowne Plaza Changi Airport, an IHG Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Crowne Plaza Changi Airport, an IHG Hotel

75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
Crowne Plaza Changi Airport
Traveller (4433)
sunrise from the room
Room & Suite (1989)
Crowne Plaza Changi Airport
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Sat, 25 May
Breakfast included
£196
Fully refundable before Sun, 26 May
Breakfast included
No prepayment needed
Get rewarded with One Key
£196
Fully refundable before Sun, 26 May
No prepayment needed
Save more with IHG One Rewards
£182
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#75 of 342 hotels in Singapore
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stay at the World's Best Airport Hotel in Singapore Changi Airport and discover Jewel. Step off your flight into the resort ambience of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, next to the hotel. Simply take a sky train or link bridge from your terminal directly to our doorstep. The hotel has won World's Best Airport Hotel in the 2024 Skytrax World Airport Awards for nine consecutive years, as well as numerous local and international awards. Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our six nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, take a taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Filipino, Malay
Hotel links
Special Offer:Book summer and save at participating US IHG hotels.

Location

75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
6,692Reviews207Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 3,767
  • 2,179
  • 458
  • 159
  • 129
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
woz72 wrote a review Jun 2023
Perth, Australia71 contributions92 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Arriving into Changi in the morning after a 13 hr flight from London , the convenience of this hotels proximity to the airport was greatly appreciated .
A short walk from the terminal and you find yourself in the 5 star luxury of the Crowne Plaza Hotel .
We had a one night stopover in Singapore with a following morning flight back to Perth and decided this hotel was a good option , cutting out taxis etc to and from the city for such a short stay .
We had two interconnecting rooms booked for a family of 4 including 2 x kids in the Jewel wing of the hotel .
As we arrived into Singapore early morning the hotel offered early check in to one of our rooms for an additional fee , this was pre arranged prior to our arrival .
Unlike most other hotels this was not the total cost of another nights stay for the previous night in order to guarantee the early check in , it worked out roughly just under 50% of another nights stay but was well worth it particularly when the hotel gave us access to both rooms immediately on arrival in the morning .
The rooms were very high standard, extremely spacious and truely 5 star offering panoramic views from the bathroom onto the connecting walkway from Changi to the Jewel shopping Mall and one of Changi's runways .
The bathrooms were large and very well furbished , complete with a free standing bath , electric black out blinds and glass touch dimmer switch for additional privacy .
Once again , no expense spared and 100% FIVE STAR .
After a few hours sleep we ventured to the adjoining Jewel Shopping Mall complete with its own full size waterfall .
As you would expect , this is most impressive and another example of all the exciting sights to see in Singapore and remarkable feats of engineering on offer in this City State .
Plenty of dinning options here and of course shopping , there is even waterfall light shows in the evening however I did notice that compared to the malls in downtown Singapore the prices in a lot of the restaurants are significantly higher .

Getting back to the hotel, we spent sometime by the very impressive swimming pool .
Large and very well designed with plenty of sunbathing areas , like everything else about this hotel the layout and quality is most impressive .
We ventured into the mall at night to eat after first visiting the hotels " BAR 75 ", this is a stylish sports themed bar which offers a very generous happy hour .
In hind sight we wish now we had stayed and dined in the hotel restaurant called Azur which I believe offers something in the margin of around 30% discount to hotel guests .
Overall , this was a great way to end our trip , the hotel offers both convenience and luxury and we would definitely stay here again .
Read more
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 9 Jun 2023
Dear wox72, thank you for sharing such a detailed review of your experience. We are delighted to learn that you had a wonderful time with us and enjoyed so many aspects of your visit, particularly our guest room and its amenities, the bar, landscaped pool, as well as the hotel's proximity to Jewel Changi Airport. We truly appreciate your recommendation and look forward to welcoming you for another memorable experience soon. With warm regards, Team Crowne Plaza Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RogerSabrina wrote a review Jul 2020
Burleigh Heads, Australia89 contributions87 helpful votes
5.0 of 5 bubbles
We decided to stay at the Crowne Plaza at Singapore Airport overnight to break our trip to the UK. It was a great decision. The hotel is conveniently located at terminal 3 at Changi Airport. You don't even have to go outside! As IHG platinum members we received a complimentary room upgrade from the very professiinal staff at Reception. After freshening up, we then enjoyed a lovely buffet dinner at one of the hotel restaurants (there was a terrific range of food at a very reasonable price of SGD55 per head less 30% if you charge the meal to your room, which we did). We then had a great sleep on one Crowne Plaza's typically VERY comfortable beds, waking up well rested and ready for our flight to Abudahbi with Qatar Air which conveniently flies from Terminal 3. We will definitely stay here again.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aileen Yong, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 22 Jul 2020
Dear RogerSabrina, Thank you so much for taking time to write us a 5-star review on TripAdvisor. We truly appreciate your loyalty and continued support as our IHG Rewards Club Platinum Elite member. My team and I are delighted to read that you had an impeccable and restful stay with us in our comfortable and well-appointed room after a long day of travelling. It is heartening to learn that you loved the convenience of our hotel location with seamless connectivity to the airport terminals and the dinner spread that we served at Azur. Thank you once again for your kind words. My team and I look forward to welcoming you back again with our warm hospitality. Best Regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KylesMac wrote a review Jan 2020
Sydney, Australia117 contributions146 helpful votes
4.0 of 5 bubbles
As far as hotel choices at Changi are concerned, the Crowne Plaza is the most convenient and as our flight was arriving at night and I did not wish to taxi into the city centre, my 15 year old and I stayed overnight here on our way to London. The hotel is very conveniently located to the airport and easy to find, we arrived in the evening exhausted and just wanting to shower and go to bed. The check in process seemed to take a while which surprised me, I had prebooked and at most hotels that we stay at, check in is very fast. The staff member on check in clarified whether we would be having breakfast the following morning and I indicated that only my daughter eats in the morning, I only have coffee. The staff member confirmed that I could have complementary coffee in the guest lounge but that I was welcome to join my daughter at breakfast even if I was not eating. When we finally made it up to our room we were pleased with it, it was spacious, clean and the beds were clean and very comfortable, we had a very sound sleep and heard no noise whatsoever from the airport or surrounds. When we checked out the following morning after my daughter had breakfast, the process went smoothly and we were able to store luggage until later that day before our onwards journey. When I received an email confirmation of my payment and charges, I noted that I was charged for two breakfasts at $S50 total despite clarifying that I would not be eating breakfast. I did email the hotel to have this rectified but I am perplexed as to how this occurred. The breakfast by all accounts looked very plentiful with many choices, however, I did not eat and therefore I do not wish to absorb the extra charge. As far as convenience and proximity to Changi is concerned, the Crowne Plaza is really your only option for an overnight stay and overall, we were satisfied with our stay and the hotel met our requirements for a hot shower and a good night’s sleep after a long flight.
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SINCP, Public Relations Manager at Crowne Plaza Changi Airport, an IHG Hotel
Responded 8 Jan 2020
Dear KylesMac, Thank you for choosing to stay with us and we truly appreciate the time you have taken to write us such a detailed review. I am sorry to learn that your check-in experience was not seamless and we overlooked your breakfast arrangement which had resulted in the discrepancy on your bill. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments and I would like to assure you that we are continuously working on improving our service standards and to ensure that further training is conducted to ensure billing accuracy at all times. Please accept our sincere apologies on the unhappiness and inconvenience caused. Nevertheless, I am glad that you enjoyed the convenience of our hotel location with direct access to the airport terminal and had a good night's rest in our comfortable and soundproofed room. Thank you once again for your invaluable feedback. We would be extremely grateful to have another opportunity to serve you again. I will be happy to personally oversee the arrangements of your next stay and assist to ensure that it is exceptional in every way. Meanwhile, please feel free to reach out to me directly at evelyn.suah@ihg.com if I can be of any assistance. Warm regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Serene K wrote a review Nov 2020
Singapore, Singapore18 contributions8 helpful votes
5.0 of 5 bubbles
Our family of 3 checked in on 22 November 2020 for a 1 night staycation and already regretted why we did not make plans to stay an extra night for this staycation.

The Safe Management Measures were in place at the hotel and that probably caused delays during check-in. Probably due to the local school holiday, the hotel was busy and we didn't manage to get our room when we arrive just before 1pm, though the lady who called me to confirm our reservation a day earlier told me we are able to check in at 1pm.
No complaints, we understand they were trying their best. We went for lunch and came back slightly past 3pm and our room was ready, with a complimentary upgrade to a premier room. That was a nice touch from the hotel! We were a little apprehensive when we received the keycard (Room 444) but the front office personnel who checked us in immediately noticed my husband's discomfort and asked if we were okay with the room number, otherwise he would try to get us another room. Figuring that we might have to wait because they were quite full, we decided to stick to that room since it was only for 1 night. We were ushered very professionally and in a friendly manner to the lift, all the while being reminded to let them know if we find the room's cleaniness not to standard etc.

The room was great! No issue with the inauspicious room number. Haha! Spacious, bright, comfortable. No complaints!

Hotel was located very strategically in T3 of Changi Airport and there was endless activities for my kid to enjoy and great food all around. Jewel was just 5 min walk with really easy access via a link bridge just 1 level above the hotel.

What was really worth mentioning was the warm hospitality and excellent service we experienced from the team at the hotel. The awesome service was consistent from the guy checking safe entry at the entrance to the room attendants who passed us at the corridors. Even the room service guy we called in the middle of the night for a bucket of ice delivered the ice bucket with a huge smile!

We couldn't ask for a more enjoyable experience than what we had!

Looking forward to our next stay with Crowne Plaza Changi Airport. Till then, please continue to delight your guests by being so awesome, the way you guys are!

Thanks again for a great break!

Cheers,
SK
Read more
Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aileen Yong, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 30 Nov 2020
Dear 906serenek, Thank you so much for choosing to stay with us at Crowne Plaza® Changi Airport. We truly appreciate the time you have taken to write such a positive and detailed review on TripAdvisor. My team and I are pleased to receive such comments from our guests like yourself and we will continue to work hard to present a great hotel our guests love. It is rewarding to learn that you and your family had a wonderful and relaxing staycation experience with us and would love to return for a longer stay in the future. Thank you for sharing your thoughts. We look forward to welcoming you back with our true hospitality. Sincerely, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mervspain wrote a review Jan 2020
Playa Flamenca, Spain139 contributions98 helpful votes
5.0 of 5 bubbles
What a great hotel for transit or longer stay. Situated right in the airport so no need for taxis.Welcoming and smooth the check in /express check out is a feature. The rooms are ultra modern, spotless maintained and there is a spacious bathroom with various good quality toiletries supplied.There is no sound from the airport.
The king size bed is the most comfortable I have experienced. Transport to the city MRT etc is walking distance although taxis are relatively inexpensive. Could not fault it in any respect .
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SINCP, Public Relations Manager at Crowne Plaza Changi Airport, an IHG Hotel
Responded 16 Jan 2020
Dear Mervspain, Thank you so much for selecting Crowne Plaza Changi Airport as your choice of accommodation in Singapore. We strive to be your home away from home and I am most delighted to read that you loved your stay in our spacious and well-appointed room completed with premium bedding and thoughtful in-room amenities. It is heartening to learn that you enjoyed the convenience of our hotel location with direct access to airport terminals and public transport. Thank you once again for sharing your thoughts and recommendation. My team and I look forward to welcoming you back again for a longer stay in the future. Warm regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casa62 wrote a review Aug 2020
6 contributions16 helpful votes
4.0 of 5 bubbles
You cannot get any closer to the terminals staying here overnight. We stopped here in transit back to Australia from Moscow. It was fairly easy to find after landing but the lobby from the airport side is fairly dark and gloomy.
Checkin was seamless but because we arrived in the morning we needed to pay an extra fee to have our room before the official checkin time. This would happen to alot of people who are desperate for a shower and some rest after an over night or long haul flight.
The room was great and had everything you need for a comfy stay. There's a separate bathtub for soaking with a full height window and one of the most comfortable beds we have had on our travels. It was hard to part with it the next morning.
Its an easy stroll over to Jewel or to the train station to go into the city.
We cant comment on the food and beverage offerings as we couldnt resist the hawker stalls in town and we left very early the next morning.
We would stay here again for the convenience and the bed.
Read more
Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aileen Yong, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 25 Sept 2020
Dear Caroline A, Thank you so much for choosing Crowne Plaza® Changi Airport as your choice of accommodation during your stopover in Singapore. It is our mission to create a great hotel guests love and I am very pleased to learn that you were able to have a restful stay in our comfortable room after a long day of travelling. My team and I are also glad to learn that you found our hotel location extremely convenient with seamless connectivity to the airport terminals and Jewel Changi Airport. Thank you so much for sharing your thoughts and kind recommendation. We look forward to welcoming you back again for a longer stay. Sincerely, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jason D wrote a review Apr 2020
Melbourne, Australia173 contributions103 helpful votes
3.0 of 5 bubbles
Stayed level 8, one night on transit from Manila to Melbourne.

Obviously it’s a super convenient location for a layover. Adjacent to Terminal 3, Crown plaza offers a fairly standard room which overlooked the runway. The TV is a fair distance from the bed and the screen is quite small. The view over the runway is great. The pool is also nice.

Breakfast was lacklustre. Fairly simple choices and bland food, in retrospect not worth the additional cost, especially since we were heading to a lounge at the airport.

We arrived late at night (after midnight). The escalators were switched off so too all the exterior hallway lights. They claim they are trying to be “environmentally aware”. The frustration is the lack of assistance given for late night check ins. Had to lug two 40kg bags down switched off escalators as I was unfamiliar with the layout of the hotel to find the lifts. Then had to use my mobile flashlight to find my room as there is no lighting at all in the hallways after 11pm. No one to help with luggage either, never mind the price tag or claim to be 5 star. Why the hotel hasn’t installed sensor lighting and a sensor for the escalators is baffling. It’s downright pathetic to make guests try to find their room in tots darkness. As for their environmental policies, take a look in the bathroom and they still have one use shampoo and conditioners in plastic.

The hotel served its purpose and whilst I was not very impressed with it, or its flimsy eco friendly policies, if I was on another 14 hour layover at midnight in Singapore again, I would probably return. Any longer and I would spend it in town where the hotels are much better value for money.
Read more
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SINCP, Public Relations Manager at Crowne Plaza Changi Airport, an IHG Hotel
Responded 5 Apr 2020
Dear Jasond134, Thank you so much for choosing to stay with Crowne Plaza Changi Airport during your recent stopover in Singapore. We truly appreciate the time you have taken to share your stay experience with us. First of all, I am so sorry for the inconvenience and discomfort that you experienced during your recent stay with us and we sincerely apologise for the shortfall. We strive to do our utmost to ensure that we provide our guests with a welcoming and memorable stay experience and we regret to learn that some aspects of your stay fell below your expectations. I would like to assure you that this is not our usual standards and your feedback have been conveyed to our senior management, and they will be reviewing the areas and to implement enhancements to elevate the guest experience. Nevertheless, I am glad that you enjoyed your time in our Premier room overlooking the airport runway and loved the convenience of our hotel location with direct access to the airport terminals. Thank you once again for sharing your thoughts. We hope to have the opportunity to welcome you back and present you with a far more enjoyable experience on your next visit. Meanwhile, please feel free to reach out to me at evelyn.suah@ihg.com if I can be of any assistance. Best regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cobweb5 wrote a review Feb 2020
Perth, Australia63 contributions65 helpful votes
5.0 of 5 bubbles
We had an overnight stay here. On arrival we were delighted to find out that we had been upgraded to a Deluxe Room with two Queen size beds, which were very comfortable. The large room was very clean and had a lovely ambience. It was also very quiet which was fantastic as our flight arrived in the early hours of the morning. We had no trouble getting to sleep and we were able to have a well-needed rest. The room had a TV, coffee/tea maker, complimentary water, iron/ironing board, robes, slippers and was air-conditioned. The bathroom had lovely toiletries like shampoo, conditioner and a separate tub and shower.
The staff were very friendly and helpful. They even managed a late checkout when they found out our flight from Singapore didn’t leave until late afternoon. This was very much appreciated. Finding the terminals was quick and easy from Crowne Plaza. We also enjoyed breakfast in the Lobby Lounge. Check in and out was very easy and seamless. Thank for a wonderful stay. We will definitely stay again.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SINCP, Public Relations Manager at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 Mar 2020
Dear Cobweb5, We truly value the time you have taken to share your stay experience with us on TripAdvisor. It gives us great pleasure to learn that you had a good night's rest in our spacious and well-appointed room after a long day of travelling. My team and I are delighted to read that you found our hotel location extremely convenient with direct access to the airport terminals. Thank you for recommending us to other travallers. We look forward to welcoming you back with our true hospitality. Best regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ErvinKoh wrote a review Nov 2020
Singapore, Singapore640 contributions188 helpful votes
4.0 of 5 bubbles
I booked my 3N stay early to celebrate our anniversary with the children.
We got a King Suite.
Before our stay, we made calls to confirm the details (e.g. lounge benefits, etc) as well as requesting for a roll away bed for our younger one.
It was a really unpleasant experience speaking to Jill from the Reservation Team. She was monotonous, dull and does not sound a single bit of welcoming. I think a robot would have done a better job. I hope the team can kindly look into the improvement and probably see how other hotels like Ritz Carlton are handling such calls. I would have given a 5-star if not for her.
Thank God we met Jena during our check-in. She is smiley, warmth and helpful. She is attentive to our needs and even gave our little one a colouring booklet to keep him occupied when we were checking our queries with her.
For drivers, do note that the carpark is owned by Changi Airport and you need to factor up to $57.60 per day for your parking.
Do sign up for IHG membership to earn your points too.
Our Suite Room 519 is clean and spacious, except that it is pool view and not runway view. For families with kids, there is no anti-slip mat available for the bathtub.
As part of the Suite, we are given free laundry service at 2 pieces per day.
Their evening cocktail is at Azur restaurant from 6pm to 8pm.
For those who like to take pictures, the spiral staircase is a great spot.
We especially enjoy the pool time. The view of the control tower and planes flying past is stunning. The several Jacuzzi corners are great for families too.
The location is great as we walked daily to Jewel for shopping or meals.
It is a few minutes drive to Jurassic Mile at Terminal 4 area.
Overall it is a fun and relaxing Staycation for the family!
Read more
Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aileen Yong, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 12 Dec 2020
Dear ErvinKoh, Thank you so much for choosing to stay with us. My team and I are heartened to learn that you enjoyed the convenience of our hotel location with seamless connectivity to the airport terminals and Jewel Changi Airport. It is rewarding to read that you had an enjoyable and relaxing stay in our spacious and well-appointed suite. We truly appreciate the time you have taken to share your stay experience on TripAdvisor. We look forward to welcoming you back again with our warm hospitality. Best Regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Garryvincent55 wrote a review Apr 2020
Sydney, Australia1 contribution2 helpful votes
5.0 of 5 bubbles
My wife and I have stayed at the Crowne Plaza Changi Airport on a number of occasions now and each trip has been a wonderful experience. The Crowne is located in the airport complex which make your arrival and departure a very simple process. Professional and friendly staff combined with fine dinning has allowed us to travel in comfort and enjoy a break before travelling on to our destination.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SINCP, Public Relations Manager at Crowne Plaza Changi Airport, an IHG Hotel
Responded 6 May 2020
Dear Garryvincent55, Thank you so much for choosing to stay with us again at Crowne Plaza® Changi Airport. We truly appreciate the time you have taken to share your stay experience on TripAdvisor. We strive to provide every guest with seamless and memorable stay and it is heartening to learn that we were able to meet your expectations. I am most heartened to read that you and your partner truly enjoyed the stay and felt recharged for your onward flight. We truly appreciate your kind words and recommendation. My team and I look forward to welcoming you back again with our warm hospitality. Warm regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Courtney T
18 contributions
Hi Bo, we are able to accept UnionPay cards.
Answer from PriddisCouple
Calgary, Canada32 contributions26 helpful votes
We found it very easy and straight forward - but we did arrive at 12:30 am - so not a lot of traffic at the time. It is important to apply for a Singapore Arrival Card (e-card) before you arrive. Clearance was very straight forward having done so. We actually didn’t even speak to an Immigration officer at all.
MPDG asked a question Mar 2024
Barcelona, Spain
Club lounge cocktail times
Answer from Courtney T
18 contributions
HI MPDG, apologies for the delayed response. Our Club Lounge cocktail hours are from 5.30pm to 6.30pm.
Answer from JAMIE A
Anchorage, Alaska24 contributions20 helpful votes
Due to the semi-shorter length of layover I would recommend the Transit hotels as they accommodate short stays and are less pricey. The rooms are smaller but they have a full bathroom and bed for napping.
Answer from greatserpent
Melbourne, Australia635 contributions29 helpful votes
5th-6th checkout on 6th 12pm might be able to get late check out and then explore around you can even go in town until your midnight flight.
DGunz1 wrote a tip 17 May
Melbourne, Australia20 contributions12 helpful votes
5.0 of 5 bubbles
"Taking out Lounge membership while there is worth it."
Read full review
John_Traveller/G\ wrote a tip 17 May
Christchurch, New Zealand8 contributions
5.0 of 5 bubbles
"Friendly and accomoddating staffs."
Read full review
Stephen Paul O wrote a tip 14 May
1 contribution
5.0 of 5 bubbles
"Wonderful outdoor pool "
Read full review
vic z wrote a tip 11 May
Brisbane, Australia252 contributions12 helpful votes
4.0 of 5 bubbles
"No free early check in, must pay"
Read full review
Poobalan S wrote a tip Apr 2024
7 contributions
5.0 of 5 bubbles
"The swimming is awesome …the personal at pool area really great.Only set back is that Jacuzzi was not in working order….hope it can be fixed"
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
£176 - £210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza changi airport, crowne plaza singapore
LOCATION
SingaporeSingaporeChangi
NUMBER OF ROOMS
563
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CROWNE PLAZA CHANGI AIRPORT, AN IHG HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Crowne Plaza Changi Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Changi Airport, an IHG Hotel?
Nearby attractions include Changi Experience Studio (0.1 miles), Jewel Changi Airport (0.2 miles), and Butterfly Garden (0.1 miles).
What are some of the property amenities at Crowne Plaza Changi Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Changi Airport, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Changi Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Changi Airport, an IHG Hotel?
Conveniently located restaurants include CouCou Hot Pot Jewel, Earle Swensen's - Jewel, and Terrace Chinese Kitchen.
Are there opportunities to exercise at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Changi Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Changi Airport, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Filipino.
Are there any historical sites close to Crowne Plaza Changi Airport, an IHG Hotel?
Many travellers enjoy visiting Changi Beach (2.3 miles), German Girl Shrine (4.4 miles), and Johore Battery (0.7 miles).
All Singapore HotelsSingapore Hotel DealsLast Minute Hotels in SingaporeHotels near Crowne Plaza Changi Airport, an IHG Hotel
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire