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Hotel Royal Singapore

Traveller (266)
Room & Suite (143)
Dining (24)

About

Location
Cleanliness
Service
Value
Nestled in the upscale neighborhood, Hotel Royal is centrally located with only 5 minutes drive away from the shopping and entertainment haven of Orchard Road. A short walk will bring you to 3 major shopping centres and Novena MRT Station. Newton Food Centre is about 800m away from Hotel Royal where one can enjoy Singapore fabulous local food. With the prime location, the refurbished rooms and our continued emphasis on service excellence, Hotel Royal strives to provide you “Every Room A Home” feeling.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Public Wifi
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
829Reviews
380Photos
25Q+A
100Room tips
Traveller rating
  • 60
  • 278
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  • 115
  • 100
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Popular mentions
The building looked old. The room was big and the bathroom featured bathtub. Location was great, close to Novena MRT and bus stop was just in front of the hotel. Some staffs were not so polite, but some were nice.
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Response from HotelRoyal_Sg, General Manager at Hotel Royal Singapore
Responded 1 week ago
Dear abouttoexplore, Thank you first of all for staying with us in Hotel Royal. We are delighted to hear that our room size and feature is a plus for you and you enjoyed our location. Feedback is an important source of encouragement for our team and also for improvement. As such, we will definitely look into the area for improvement. Your feedback is highly appreciated and we thank you for taking time to write your comments. We will definitely share your thoughts with our team. Once again, thank you and we look forward to serving you again in the near future. Regards, Lee Chou Hock General Manager
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The building and its furniture looked quite old. However, the room is spacious and perfect for family. Close to Novena MRT and there’s bus stop in front of the hotel - take bus 124 to take you to Orchard and Somerset.
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Response from HotelRoyal_Sg, General Manager at Hotel Royal Singapore
Responded 1 week ago
Dear wheretoland, Thank you first of all for staying with us in Hotel Royal. Your feedback is highly appreciated and we thank you for taking time to write your comments. We will definitely share your thoughts with our team. We are delighted to hear that our room size served your family perfectly and you enjoyed our location. We certainly look forward to serving you again in the near future. Once again, thank you. Regards, Lee Chou Hock General Manager
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The room was dirty, which was a big surprise as Singapore seems to be one of the cleanest countries in the world. After asking the staff to clean the room again, it was still dirty. The stuff was unorganized and not very helpful. We had paid for a breakfast, but the hotel ran
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Response from HotelRoyal_Sg, General Manager at Hotel Royal Singapore
Responded 4 weeks ago
Dear TheLuminator, Thank you first of all for staying with us in Hotel Royal. Your feedback is highly appreciated. Feedback is an important tool for us and we take all feedback seriously and positively. Please allow us to share your thoughts with our team and also to look into the area for improvement. We will definitely do our part. Once again, thank you. Regards, Lee Chou Hock General Manager
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From the moment we arrived I was horrified. The bellboy stood there and did nothing. The front reception was completely disorganised. Thankfully the sheets were clean and there were face washes in the bathroom because there was no way in hell I was getting into the bath/shower.
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Response from HotelRoyal_Sg, General Manager at Hotel Royal Singapore
Responded 4 weeks ago
Dear Kgl71, Thank you first of all for staying with us in Hotel Royal. Your feedback is highly appreciated and we thank you for taking time to write your comment. We take all feedback seriously and positively. Please allow us to share your thought with our team and to look into the area for improvement. Regards, Lee Chou Hock General Manager
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+2
I have stayed in this hotel from 7-jan2019 to 12jan2019 room number 1224.. Majorly because of the irresponsibility of reception & housekeeping, where even after 4 request they are not able to provide towel at swimming pool for 40 min .. my 2 yr old daughter got medical
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Response from HotelRoyal_Sg, General Manager at Hotel Royal Singapore
Responded 4 weeks ago
Dear Rajat231l, Thank you first of all for staying with us in Hotel Royal. We hope your daughter is feeling better. Kindly be informed that we take all feedback seriously and positively. As such, we appreciate your time taken to write your feedback. Please allow us to share your feedback with our team to look into the communication between our Duty Manager and Housekeeping Department. With regards to the bottled water. Kindly be informed that we have removed bottled water in the room in our effort to go green. However, water dispenser is provided on every floor. We will share your thought pertaining to the breakfast with our team to look in the area for improvement. Once again, thank you. Regards, Lee Chou Hock General Manager
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Professional photo exclusively commissioned by TripAdvisorHotel Royal Singapore
The Superior Room at the Hotel Royal Singapore
Professional photo exclusively commissioned by TripAdvisorHotel Royal Singapore
The Superior Room at the Hotel Royal Singapore
Bath seal
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12345629
no one 1 double and 1 single but my brother had the suit and they brought in roll-away bedding
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Not anything special. Basic minus.
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Dear Mr. rizam1111, Thank you first of all for choosing Hotel Royal. May I trouble you to advice the following? 1) Check-in date 2) Which platform did you make the booking with 3) Full name which you made the booking (for both rooms) With Kind Regards, Lee Chou Hock General Manager
1 vote
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Very sorry, don't know the answer to this query.
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12345
"Go to another hotel"
"Book elsewhere!"
"try get a room on higher floor"
"Higher lever might provide quieter rooms."
"Rooms on higher floors are good."
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12345620
PRICE RANGE
US$93 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeMoulmeinNovena
NUMBER OF ROOMS
362
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