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Santa Grand Hotel Bugis

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1 room 2 adults 0 children
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Santa Grand Hotel Bugis
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968 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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manila
Reviewed 4 days ago NEW

The hotel needs an update. My first room I was checked into was only just big enough to fit a been size bed in. The curtains did not close fully and the mattress was old and sloped into the middle. After changing rooms the bed was more comfortable but still the room size was small. also needs updating as decor...

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1Thank James A
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear James, First of all, thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had failed to meet your expectations. The hotel is currently undergoing plans for renovation soon and we would like to assure you that your comments will be highlighted to the management to better...

Jakarta
Reviewed 5 days ago NEW

Our stay at Santa Grand Hotel Bugis was great. The staffs are really friendly welcoming us, they allow our little children to stay in one room with us, unlike other fussy Singaporean hotels. Our room was ready for early check-in and they upgraded it to deluxe room for free, on the same floor with the swimming pool which is very...

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Thank Windi W
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Windi, Thank you so much for your amazing and detailed review. It's a pleasure for us to read about your experiences and we are glad that you and your family were able to enjoy your latest stay with us. Once again, thank you for choosing Santa Grand Hotel Bugis, and we would definitely love to have you with us...

Jakarta, Indonesia
Reviewed 5 days ago NEW

I'm staying at Grand Santa for 3 nights and it was great ! The room is clean and comfortable. They also provide you a free call to local number. The only downside is the wifi sometimes can be slow but it's not a big deal. It's close to bus stop, seven eleven, numerous bar and restaurant.

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Helpful?
Thank Marceliahar
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear Marceliahar, First of all, thank you for choosing Santa Grand Hotel Bugis! We are glad to read that the amenities of our hotel were able to meet your expectations. With regards to the wi-fi, we have taken note of your feedback. Please be assure that we will alert the IT team to look into the connectivity issue. Once again,...

Malaysia
Reviewed 1 week ago

Hi there, I have stayed there for a short stay . If you are just a passer-by through Singapore for 2-3 days than the place is perfect for you to try all sorts of food; get to visit a Chinese, Hindu temple and a mosque. As soon as you step out you have a food court where you can taste...

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Helpful?
Thank Zoula
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Hi Zoula, Thank you for your amazing review. We have enjoyed reading about your experiences at the hotel and it's delightful to know that the team at the hotel were able to assist you in any possible ways. The issue pertaining to the aircon has been duly noted and we will be highlighting this to the maintenance team to look...

Palm Beach, Australia
Reviewed 1 week ago

I enjoyed my 5 night stay in this hotel, small room & limited breakfast but suited my needs. Staff were great and very helpful. Bugis Metro 5 min walk and bus outside Hotel. Seemed to be a safe area although I am not a night person. It was a shame about the rain and I will go back again hopefully...

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Thank cherryl o
Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

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Thank ambrojd
Surabaya
Reviewed 2 weeks ago

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Thank Sindy M
Auckland, New Zealand
Reviewed 2 weeks ago

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Thank Nikita G
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Reviewed 3 weeks ago

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Thank AbhijitDamle
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Helsingborg, Sweden
Reviewed 3 weeks ago

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Thank 32isab
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
39 questions
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Stoke-on-Trent, United Kingdom
Devils Lake, North Dakota
London, United Kingdom

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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a window!!!!!”
 of 5 bubbles H3216OQjamesa, 22 Mar 2017 | Read review
“Please provide a showercap in the room”
 of 5 bubbles Marceliahar, 21 Mar 2017 | Read review
“Ask for a windows-less room.”
 of 5 bubbles Zoula, 19 Mar 2017 | Read review
“A very small room with balcony, I had paid for a larger room but chose a room on top floor with balcony, only big enough for 1 person. Great shower.”
 of 5 bubbles cherryl0, 13 Mar 2017 | Read review
“Good and Clean.”
 of 5 bubbles ambrojd, 13 Mar 2017 | Read review
5 of 5