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Fragrance Hotel - Bugis

Traveller (115)
Room & Suite (73)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Budget
HOTEL CLASS
499Reviews
184Photos
44Q+A
100Room tips
Traveller rating
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Popular mentions
Very misrepresented, paid $90 &$110 Singapore so we’ll over $100 Australian. You can do so much better for the money. No window, air conditioner not working,you need to turn on water heater. Waste of money.
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Response from GlobalPremiumHotels, Owner at Fragrance Hotel - Bugis
Responded today
Dear Ihourigan, I'm sorry to hear that you did not find good value while staying with us. I have submitted a maintenance request for the affected air-conditioning unit in your room. The installation of hot water switches in our hotel rooms are in line with Singapore's efforts for energy conservation - most of the hotels in Singapore follows this convention. Our room rates have also been priced competitively against the industry standard for economy-tiered hotels. Thank you for staying with us at Fragrance Hotel - Bugis. Regards, Thaddaeus Guest Experience Executive
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I paid about $60 for this room on Hotels.com . And what a value? Clean, spacious room with comfortable queen bed. I had stayed in Chinatown before this hotel and the rooms although pretty good, not as new and elegant as this place. It’s close to MRT and Waterloo Street great for
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Response from GlobalPremiumHotels, Owner at Fragrance Hotel - Bugis
Responded 2 days ago
Dear Floratummys, Thank you for leaving us a glowing review for Fragrance Hotel - Bugis! We are delighted you have enjoyed yourself so much while staying with us. It would be our pleasure to have opportunities to serve you again in the future! Best Regards, Thaddaeus Guest Experience Executive
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The rooms are nice, neat and very small and many rooms dont have windows (thats a luxury that you will need to pay extra for!). The bathroom can be a bit tricky as, the shower, toilet and washbasin are crammed into the same small place, and you will have to do some gymnastics
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Response from GlobalPremiumHotels, Customer Relations at Fragrance Hotel - Bugis
Responded 10 Jan 2019
Dear SeshKomanduri, Thank you for taking time to write a review of your hotel stay. We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. Being a land-scare island, our room size may be designed to be small, but it is functional at best, with some guests considering it as part of the charm of staying in this property. We hoped to have the chance to welcome you back in the near future. Regards, Customer Relations Team
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We booked this room after a cruise that arrived back early in Singapore. As our flight was departing at about 11pm that night we wanted a place to have s nap and shower before the flight and it also allowed us to store our bags for the day while we went out for drinks and a
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Response from GlobalPremiumHotels, Customer Relations at Fragrance Hotel - Bugis
Responded 10 Jan 2019
Dear Flybab, Thank you for sharing your positive stay experience with the rest of our travellers. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back to our hotel in the future. Regards, Customer Relations Team
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We stayed there for three nights from December 5 to December 8 and again went back two more nights on December 18 and December 19. Diyana, Ann and Ian at the front desk is super helpful, friendly and professional..we are very pleased with their service... whenever we visit
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Response from GlobalPremiumHotels, Customer Relations at Fragrance Hotel - Bugis
Responded 3 Jan 2019
Dear victoraung10, We appreciate your positive comments of your hotel stay. We are delighted that you had enjoyed your stay with us, in particular the clean room, hotel location and the great service provided by our staff. We look forward to welcoming you back for another great stay with us! Regards, Customer Relations Team
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Professional photo exclusively commissioned by TripAdvisorFragrance Hotel - Bugis
The Deluxe Room at the Fragrance Hotel - Bugis
good room
Our beds
Salah satu sudut kamar
duchador
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12345615
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Bugis! We wished to clarify that our hotel check out time is 1200hrs. If you have a late departure, you are welcome to use the hotel's complimentary luggage storage service and return later to pick your luggage for departure to your intended destination.
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Bugis! We had checked that there are three Superior Double Rooms (Comes with either 01 Queen Size Bed or 02 Single Beds) available for stay from 11 to 17 Jan 19 and the best discounted offer is SGD2,011.50 nett. Please note that this rate is for a total of three rooms for six nights stay and is inclusive of all taxes. To book this room offer, please visit our hotel website.
1 vote
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Bugis! We are pleased to inform that our hotel offers the following room amenities for our guests during their stay with us: 1) Hair dryer 2) Bath towels 3) Dental kit 4) Bath shower gel 5) Kettle 5) Complimentary coffee, tea and mineral water
1 vote
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Bugis! We wished to clarify that our Superior or Deluxe Room offers either a Queen Size Bed or two Single Beds that can accommodate a maximum of two adults and one child 12 years of age and below. On the other hand, our Family Room offers a Queen Size Bed and a Single Bed that can accommodate a maximum of three adults and one child 12 years of age and below. Hence, based on your intended occupancy of three adults, we would recommend you to book the Family Room for your hotel stay.
0 votes
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Bugis! Yes, you are correct that there is no shower screen partition in the showering area. So the bathroom floor might be wet.
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1234569
"take double deluxe...facing Middle Road will be a better choice...which is sort of small though..three 711s are around the corner..."
"Best Location"
"Ask for a room at the back away from the elevator"
"Our room was located above the back lane and had little road noise."
"I had two choices... a "cell" with no window or pay more for a window and have a fridge. I paid the extra 10 SGD lol"
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12345620
PRICE RANGE
US$71 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBugisDowntown Core/Downtown SingaporeCentral Area/City Area
NUMBER OF ROOMS
80
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