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Bay Hotel Singapore

Traveller (466)
Room & Suite (220)
Pool & Beach (26)
About
Location
Cleanliness
Service
Value
Situated at the gateway to Sentosa, in the heart of it all. The diamante-inspired facade, Bay Hotel Singapore, sets the stage for a pleasant stay of convenience in a modern boutique hotel. The 11-storey hotel comes fully equipped with its own set of modern comforts and facilities, home with 333-rooms offering stunning views of Sentosa or verdant embrace of Mount Faber through its panoramic bay windows.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
1,035Reviews
548Photos
36Q+A
100Room tips
Traveller rating
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  • 57
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Popular mentions
I have booked triple bed room , it was good and 3 person can stay comfertable, only issue is Bathroom , it's small with glass wall, there is no lock in bathroom and toilet. Other wise everything is good. Breakfast also good . I asked for veg fried rice in breakfast they cooked
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Lovely hotel fantastic reception staff.Lots of nice additions Luke free international calls from your personal room mobile.But Restaurant supervisors both male are very poor no interest in customer service.Just clocking hours it was poor for a lovely hotel.Just to add the female
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Review collected in partnership with this hotel
Response from BayHotelMgt, Public Relations Manager at Bay Hotel Singapore
Responded 4 days ago
Hi Traveler06329920712, Thank you for your comments. We are glad that you liked our friendly receptionists and the use of the handy phone which gives unlimited local data and calls to 11 other countries. We have done an investigation on your experience and understand that there was some miscommunication. Our F&B Director had followed up on this personally when you were still in-house too and that everything should have been resolved. Please let us know if there is anything else we can assist. Once again, appreciate your feedback and we definitely look forward to serving you better on your next visit. Warmest Regards, Jamie
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Cruising from the Marina Bay Cruise terminal, we had one night at the Bay Hotel before joining the ship and another night after disembarkation. The hotel is wonderfully placed, being just across the road from the VivoCity shopping/dining complex (with all of the waterfront
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Response from BayHotelMgt, Public Relations Manager at Bay Hotel Singapore
Responded 4 days ago
Dear martinbA7360VX, Thank you for your comments. We are glad you enjoyed our hotel's strategic location and what is in the vicinity. As we were running on high occupancy during the first night, our front office could only allocate the room on level 2. Pleased to know that our colleagues gave you a warm welcome and that you had good experience at Propeller, our rooftop bar. We do look forward to welcoming you back in the near future. Warmest Regards, Jamie
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We took the Real Hot Deal promotion, which was really value for money! Buffet dinner and breakfast was included in the deal, and both were sumptuous. Staff were very friendly and had included a surprise birthday cake for my hubby. Tried the rooftop bar, but sadly, the champagne
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Response from BayHotelMgt, Public Relations Manager at Bay Hotel Singapore
Responded 4 days ago
Dear lynxchan, Thank you for your compliments! We are glad that you had a great staycation with us. Pleased to know that you had a sumptous breakfast and dinner at Rumah Rasa. Our bartenders have been notified on the comment on the I Fear Tower, our Wonders of Propeller cocktail themed after Eiffel Tower. The drink is topped up with Prosecco, a bubbly and has won the hearts of many. Nonetheless, do let them know when you prefer a stronger bubbly for your future visit. Look forward to welcoming you in the near future. Warmest Regards, Jamie
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Check-in was fast and all staff I encountered were pleasant and helpful. Room was basic and clean. If you like very firm (like, hard) bed, this beds for you! Room faced highway and Vivo but was reasonably quiet. If you are light sleeper, ask for room in back. Hotel is very
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Response from BayHotelMgt, Public Relations Manager at Bay Hotel Singapore
Responded 4 days ago
Dear silverjym, Thank you for your comments. We are pleased to know that you had a pleasant encounter with our service staff and comfortable room, as well as the hotel's strategic location. We totally understand your frustration with getting the taxi drivers to pick up from the lobby. The hotel certainly hope they do read the address as well as comments too. We are also in the midst of changing our signage along the main road to indicate a clearer lobby sign. Certainly hope that your future visit will be less frustrating and thank you for highlighting this to us. Warmest Regards, Jamie
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Professional photo exclusively commissioned by TripAdvisorBay Hotel Singapore
The Deluxe Room at the Bay Hotel Singapore
room
looking into room from next to sink with window, tablet, and little couch sitdown area in the ba
Picture of room from corner looking at bathroom sink, entrance, and shower (behind the smoked wi
The deluxe room, facing the door
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How far from the Singapore Cruise Center are you?
a leisurely 15 mins walk through one of the biggest mall, vivo city and harbour front mall gets you to the cruise centre.. sentosa, Sentosa broadwalk, vivo, harbour front, cruise centre, metro station, marang trail and everything there can be.. you can't ask for more when u pick bay..
2 votes
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The rooms are small indeed. The Tripple room type has 1 queen and 1 single bed and were close together so it was ideal for a family. The overall room was small and the bathroom sink is not separated in the shower area but it’s near the bar fridge. If you are looking to just be in the room for sleeping then it’s fine, there wasn’t slot of room. Hope this helps.
0 votes
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Possible for free room upgrade during birthday?
I don't know but you can always ask!
0 votes
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Singapore and Malaysia I remember ...I guess not India
1 vote
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our room was very small ,two single beds and no space what so ever ,the shower and toilet was really tiny ,we had to move to another hotel,not sure about extra charges,
1 vote
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"Bed was very hard. Ask for mattress pad if you need softer bed."
"Choose a floor at the back of the hotel, and on a higher floor (less noise)"
"Great location and easy access"
"Ask for a room with the view of Vivocity and Sentosa"
"Deluxe Suites are the ones to choose. They provide a little more space and comfort."
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PRICE RANGE
US$123 - US$274 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBukit MerahMaritime Square
NUMBER OF ROOMS
333
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