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Mandarin Orchard Singapore

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#71 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Mandarin Orchard Singapore
Mandarin Orchard Singapore
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9,225 Reviews from our TripAdvisor Community

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Showing 8,562: English reviews
Jakarta, Indonesia
Reviewed 29 July 2016 via mobile

Stayed here from 11-14 July 2016 , checkin was smooth although our room was not ready when we came , then we decide to grab some food and wait for their message stated that our room was ready..we grab the key , and directed us to room 1042 with the old room, dusty smelly, old furniture, although we have booked...

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Helpful?
Thank qonieta
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam, Thank you for taking time to write review of the hotel. We are sorry to hear about your experience. We appreciate your feedback and in listening to our guests we have recently refurbished many rooms; please ask about these new category of rooms with our Reservations team the next time you stay with us; we are sure you...

Jakarta, Indonesia
Reviewed 29 July 2016

The hotel is excellent, service is good I stay for 2 night with my family and very enjoy our holiday Location in Orchard Road, very near to shopping centre like Paragon, Takashimaya, ION, Somerset, Isetan and many more

Review collected in partnership with this hotel
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Helpful?
Thank MuhammadBamazru
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Muhammad, Thank you for your lovely 5-star review of the Mandarin Orchard Singapore! We are delighted to hear about your excellent experience in the recent stay with your family. Offering traditional warm Asian hospitality is at the centre of what we do and we are certain your words of appreciation will encourage all staff to continue to do well....

Bangkok
Reviewed 29 July 2016

Cant find any unhappy service from this hotel, is really very nice hotel. I am sure will back to this hotel for my next family holidays. and the food for room service is the super nice, they are the best.

Review collected in partnership with this hotel
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Thank weisiongl480
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Wei Siong, Thank you for spending your family vacation here with us at the Mandarin Orchard Singapore amongst many other hotels along the bustling Orchard Road shopping district. We are heartened that you found the hotel outstanding in our service delivery. We are most pleased to hear that you enjoyed the services and amenities offered; the hotel always puts...

Nagoya, Japan
Reviewed 29 July 2016

Mandarin Orchard Singapore Hotel is very good hotel.location and high quality service is very good staed soon. Singapore will visiting,agein next staying mandarin orchard Singapore hotel .very very very good hotel.

Review collected in partnership with this hotel
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Helpful?
Thank yoshinobuk72
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Yoshinobu, Thank you for taking time to share your wonderful 5-star review of the Mandarin Orchard Singapore! We are most pleased to hear about the excellent service rendered to you by the outstanding team. The hotel always puts guests at the centre of everything it does and the people really do make the difference. Your praises for the team...

Tokyo, Japan
Reviewed 29 July 2016

The hotel is located at the center of Orchard Road. It's very convenient. The staff is very kind. The room I stayed was clean and large. The amenities were well prepared. The bed was very big and comfortable.

Review collected in partnership with this hotel
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Thank ys007
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam, Thank you for your wonderful 5-star review of the Mandarin Orchard Singapore! We are pleased to hear you found the hotel conveniently located for the best shopping and entertainment experience in the city centre. It is most lovely to hear from guests like yourself how much you had enjoyed your recent experience with us and especially the comfort...

Jakarta
Reviewed 29 July 2016

Suggestion: Request a non-connecting room for your stay, cause your neighbor could ruin your sleep. Other than that, the service, the location, the food, everything else are excellent. More than Up to the Standard.

Review collected in partnership with this hotel
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Helpful?
Thank tjoeng2016
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Tjoeng, Thank you for your 5-star review of the hotel; we apologise for any disturbance during your stay. We always try our best to upkeep a peaceful environment; at times, it is beyond our control. Please contact the Duty Manager at any time of the day or night to assist if required, for any reason, including noise pollution, in...

Hong Kong, China
Reviewed 29 July 2016

in term of convenience, your hotel is in a very good location, so it is easy to shop around and at the same time, it is close to MRT, taking public transportation is also as easy as taking taxi. serving breakfast has very high efficiency, good.

Review collected in partnership with this hotel
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Thank dellas676
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Della, Thank you for staying at the Mandarin Orchard Singapore along the bustling Orchard Road shopping district! We are really pleased to hear you found hotel conveniently located and especially the efficient service rendered by our outstanding team! We thank you for sharing this feedback with us which had certainly warm our hearts. We always work towards delivering warm...

Seoul, South Korea
Reviewed 28 July 2016

Good location with kind staff always satisfied my staying. only wish is bigger swiming pool. Especially the breaskfast buffet is one of best in Singapore. almost same level with Shangrila Hotel. always satisfiying my taste!

Review collected in partnership with this hotel
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Thank Sangyun U
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sangyun, Thank you for sharing your beautiful 5-star review of the Mandarin Orchard Singapore! The hotel always puts guests at the centre of everything it does and we know your kind review will inspire the team to continue to perform at their best. Please do stay connected by following us on your favourite social media sites to take advantage...

New Delhi, India
Reviewed 28 July 2016 via mobile

Nice hotel. Location is best, right at the heart of singapore Orchard road. Lots of nice place to eat and to shop. Staff is nice and helpful. This time I stayed at Super deluxe room, it's nice and comfortable. Food is nice. Good spread of breakfast. Internet on arrival was good but last day was very slow.

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Helpful?
Thank vennapu
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Vennapu, Thank you for taking time to write a wonderful review of your recent stay at the Mandarin Orchard Singapore! We are delighted to hear you find fond of the new rooms. Many of these new rooms of Superior Deluxe category were recently refurbished recently as a direct result from listening to our guests feedback like yours; please ask...

Rome, Italy
Reviewed 28 July 2016

Ideal location and comfortable rooms with nice and friendly staff. The occupancy is very high and it reflects somehow negatively on the quality of the breakfast areas: too noisy and crowded, sometimes the service there is not really at the level of the hotel's standards

Review collected in partnership with this hotel
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Thank Andrea G
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Andrea, Thank you for your review of the hotel. We are pleased to hear you enjoyed the rooms, convenient location of the hotel, and especially service rendered by the friendly team. Truly, the famous shopping district, Orchard Road, is just right below the hotel like you had mentioned. While the hotel always puts guests at the centre of everything...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
32 questions
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upgrade”
 of 5 bubbles Graemejs2014, 24 Mar 2017 | Read review
“The hotel has 2 towers. One is recently refurbished, the other is not. Both are quite comfortable, but the newer tower rooms are sleeker.”
 of 5 bubbles BeachBum707, 21 Mar 2017 | Read review
“No street sounds within the hotel that we noticed.”
 of 5 bubbles 669LouiseM, 17 Mar 2017 | Read review
“the higher the rooms , the better the views”
 of 5 bubbles UllashbhaiMBBS, 6 Mar 2017 | Read review
“There are plenty of hotels better than this.”
 of 5 bubbles 748grahams, 6 Mar 2017 | Read review
5 of 5