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Pan Pacific Orchard

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Pan Pacific Orchard
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1,916 Reviews from our TripAdvisor Community

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Showing 1,773: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

As an Australian tourist travelling alone, on this trip, I was so impressed by the following staffs who really made me felt that I was in an Asian home than hotel. Special thanks to Annya, umar, ganesan, Randal, Arjun, Roxanne, Ken and many more. I do hope that you acknowledge your staffs as I wished to. I will be back!

Helpful?
2 Thank Rosemary P
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I had stayed over at the hotel in November and had a great time. The place is very close to other road and eating areas. The staff is friendly. Comfortable beds and mineral water pool is a hit. Love to come back.

Helpful?
3 Thank yongminchew
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are glad that you found... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Very nice hotel. Really loved there location. Malls are within walkin distance we had good shopping time. Hotel pool is of mineral water really nice. Only drawback I found that there was no bar near pool. Everything else was perfect, loved the breakfast buffet.

Helpful?
1 Thank Devika S
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that brings our guests just a few steps away from must-see attractions and various entertainment options. We are also delighted to hear... More 

London, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

My second stay at the Pan Pacific, we chose to return because we enjoyed it there so much the first time. The rooms are equipped to a very high standard and the beds are so comfortable. The staff are always so friendly and efficient which makes staying there even more pleasant. The location is also great and you definitely will... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Lucille T
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard again. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to seeing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

stay for business trip. wifi is good. good and enjoyable breakfast. staff is very friendly. room is excellent. Location in near Orchard. Good response from Management in regards to receipt. overall is excellent! Keep it up! Donny Indrasworo

Helpful?
1 Thank donny i
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, your choice of stay during your recent business trip. We are pleased to hear that you have enjoyed your stay with us and that the modern facilities within the hotel and room exceeded your expectations. We are also delighted that you enjoyed the convenience of staying at our hotel, which is in the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Located very close to the Orchard road this hotel is a great place to stay. The service is excellent and the staff is always going an extra mile to help to your needs. Spacious rooms, awesome swimming pool.

Helpful?
1 Thank Ashok C
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only spacious, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

A mystery booking turned out to be a very enjoyable surprise all round. Proximity to Orchard Road and its amenities make this a most enjoyable stay. It was amazing that all staff members of this wonderful hotel seem to have lovely smiles etched on their faces...that makes for happy encounters each time :)

Helpful?
Thank Bill W
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We are also pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that brings our guests... More 

Kuala Langat District, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Pan Pacific Orchard is a super hotel. The location was superb! The staff was very good. I must also specifically commend Ms. Marilyn Christer who was such an amazing host. Special Thanks to her for making the stay even more comfortable. The room was very nice and staff at the restaurants and lounge were very good! We had a good... More 

Review collected in partnership with this hotel

Helpful?
Thank stanley354
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I am very pleased to hear that our associates made your stay pleasant. We are also happy to hear that you had the opportunity to try the... More 

Canadian working in Singapore
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 days ago NEW

It was a nice hotel. We stayed for one night as a 'staycation' from our regular condo in Singapore. We decided on getting the 'club privileges' which was nice. It was a nice 'club room' but wasn't as good as the Ritz or Shangri-La club rooms which we've used before. They had better views and slightly better food choices. The... More 

Helpful?
Thank adfasdfjkl
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for taking the time to share your invaluable feedback. We are happy to hear that you have enjoyed the Pacific Club privileges. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager More 

Brisbane, Australia
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago NEW

My wife chose this hotel as a mystery pick and it turned out to be great for us. Located at one end of Orchard Road its in easy reach of the MRT and shopping venues right along the street. As a base this area is great for access to get to Marina Bay, China Town, Botanic Gardens, Town Hall and... More 

Helpful?
1 Thank Brian C
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk... More 

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: £139 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Pan Pacific Hotels Group, Priceline, Expedia, Asiatravel.com Holdings, HotelTravel.com, Travelocity, Odigeo and Agoda so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#11 Spa Hotel in Singapore
#18 Romantic Hotel in Singapore
#20 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
22 questions
Ask a question
perth
over a year ago
London, United Kingdom

See all questions (22)

Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Access. Convenient.”
 of 5 bubbles donnyi11, 28 Nov 2016 | Read review
“Views over Orchard Road side may be better”
 of 5 bubbles descon7, 26 Nov 2016 | Read review
“We recommend the Pacific Club rooms”
 of 5 bubbles adriano266, 22 Nov 2016 | Read review
“Club room was great”
 of 5 bubbles 589deeg, 20 Nov 2016 | Read review
“Higher floors have better views”
 of 5 bubbles chwis, 20 Nov 2016 | Read review
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